Had issues with the articles I received and Tony immediately resolved the situation, and offered multiple options for me. If you ever find that emails aren’t getting through, try DMing on social media... See more
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Company details
Written by the company
Apparel for the defiant! We are the individuals who don't believe in comparison. Free to DFYNE ourselves. Let no body DFYNE us.
Contact info
2 Ellismuir Way, G71 5PW, Uddingston, United Kingdom
- support@dfyne.com
- dfyne.com
Replied to 21% of negative reviews
Typically replies within 1 week
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Customer service is soooo much better…
Customer service is soooo much better than it used to be and the person helped me was called Kaylee I believe and she was super helpful as I had experienced a fault with an item but she sorted this immediately for me and I really appreciate that!
Kind, responsive, and patient.
To be honest, I’ve never communicated with a kinder and more compassionate customer service representative over email. She was quickly responsive and patient. Thank you very much, Jamie-Lee.
amy was very helpful and sent gift…
amy was very helpful and sent gift cards for my issue. i had my logos fallen off and she made sure the problem was solved.
Kayleigh on DFYNE help team 💞💞
The Dfyne email put me in contact with Kayleigh, who was very helpful and friendly, responded fast and solved the issue i had with one of my products. Love the dfyne help team!!
Good customer service
Good customer service. Tony was helpful, clear, and quick to respond. Everything went smoothly and I got the help I needed. Appreciate it.
Resolved Issue
Andy was amazing in helping me resolve an issue with my leggings which had a defect , his communication was timely,efficient and clear.I will be ordering soon this continues to be my favorite working out brand. :)
Happy customer
Amazing quality and professional customer service <3 thank you Nicole so much!!
Ames was extremely helpful and kind
Ames was extremely helpful and kind, very satisfied with the customer support and merchandise!
Customer Service
I contacted customer service about an item I was having a problem with. Adele responded quickly and efficiently. She answered in detail, and made things right perfectly. Great customer service from Adele!
Product problem
I had a problem with an item in my order, and Jacqueline helped me solve the problem immediately. Thank you to the team for their involvement and seriousness.
Have a nice day!🫶🏽
I would like to thank Khloe F for her…
I would like to thank Khloe F for her amazing help over the last couple of days! I emailed services about a concern and she was so extremely helpful and prompt in solving the problem.
i asked the dfyne team why i was…
i asked the dfyne team why i was charged extra for customs even though it didn’t say i would be at check out, turns out a mistake was made and when they confirmed it they gave me a gift card for the amount i had to pay. i really appreciated how they immediately offered me the gift card and how quick they were. thank u jamie -lee 🫶❤️
I had an issue with some new flares and…
I had an issue with some new flares and Jamie- Lee a member of the customer team got back to me as soon as possible and replaced my order without a hassle. Honestly some of the best customer service I have seen and they respond within a rather quick period!
Jamie- Lee was quick with replying and…
Jamie- Lee was quick with replying and sorted out the issue straight away. Really pleased with the customer service from this brand!
Fast and Quick reply and profetionall…
Fast and Quick reply and profetionall help from Katie!! Very good experience
I had a product fault and got an answer…
I had a product fault and got an answer and a solution so fast! i spoke with Katie, amazing customer service !❤️
Amazing customer service
Amazing customer service. Andy, reached me out behalf his colleague and from his own mail account to get in touch with me. So much effort and just really good service!
Good customer service
They have gone above and beyond to make it up to me and very quickly too. I appreciate the good customer service,
I had a really great experience with…
I had a really great experience with DFYNE customer service. I had an issue with an item from my order, and Kayleigh was incredibly helpful and quick to resolve it.
The process was smooth, and I truly appreciated how easy she made everything. Thank you again for the excellent support.
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