We wasn't entirely sure of the part which was needed. The team were friendly, helpful and prompt with responses. It took a while of communication and gathering information but they never once gave up... See more
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Review summary
Created with AI, based on recent reviews
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Quick and easy ordering. Part dispatched promptly and received quickly. Had a slight issue with minor damage. When I contacted DHS they immediately dispatched a replacement that will arrive in an hou... See more
Second order from them. Delivered next day, free postage, great price. You can get someone on the phone with only a short wait (under a minute). They sorted a small delivery issue on my first order... See more
Super helpful from the very first phone call. We needed to replace a really old item, that had been discontinued... The advisor sourced us a newer version and got it posted all on the same day! S... See more
Company details
- #50 of 119 best companies in Heating service
- #18 of 71 best companies in Heating equipment supplier
About Direct Heating Spares
Written by the company
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Written by the company
- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Contact info
Chorley North Business Park, PR6 7BT, Chorley, United Kingdom
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
4.8
Excellent
1k reviews
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Did as expected.
2 July 2026
Rang you very helpful and knowledgeable…
Rang you very helpful and knowledgeable ordered parts great service
1 July 2026
Quick delivery,most part on stock
Quick delivery,most part on stock.
Will use again for sure.
1 July 2026
Delivery was on time and product…
Delivery was on time and product working. Good, but not excessive, communication too. No issues.
29 June 2026
You did great
You did great, dispatched same day, but the delivery company let you down. They emailed to say that the parcel was at their delivery depot, and half an hour later they emailed again and told me they could not deliver until the day after the arranged delivery day, although I had paid for next-day delivery.
30 June 2026
Thank you
We wasn't entirely sure of the part which was needed. The team were friendly, helpful and prompt with responses. It took a while of communication and gathering information but they never once gave up and we're able to identify the part number of the items needed and we received our order yesterday. Thank you
30 June 2026
Excellent company
Excellent company . Fast delivery and reasonably priced . 100% recommend.
28 June 2026
Would highly recommend them
Would highly recommend them
And you can talk to them if needed
29 June 2026
Tyler Nelson brilliant customer service…
Tyler Nelson brilliant customer service and loads of patience
this man truly can get himself out of any situation
2 July 2026
Unprompted review
Great customer service+ prompt delivery
Spoke to a lovely 😀 friendly extremely helpful customer services woman who checked with the manufacturer that the part I was ordering was the correct part…. exceptional customer service that I greatly appreciated🙏! The part arrived promptly….I would absolutely use DHS again😀😀
24 June 2026
I order my item with no fuss and they…
I order my item with no fuss and they arrived two days later in excellent condition. 👍😊
23 June 2026
Excellent product
Excellent product, excellent sevice, gas fitter said part couldn't be found advised a new boiler !!! Thank you
23 June 2026
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