Diastudios Reviews 

68
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Amazing quality product, super fast delivery and lovely customer service. The boots were perfect for my hen do and for my wedding in August. Will happily be buying more boots in the future!

Rated 5 out of 5 stars

Received my first pair of DIA Studios boots today. I ordered the Demi Wide Fit Plus Size Brown Cowboy Boot. I haven't been able to wear a pair of long boots for nearly 30 years so when these arrived &... See more

Rated 5 out of 5 stars

I ordered 2 pairs of boots (Blair and Lisa brown) in custom calves, I was so worried about not fitting due to having wide feet and calves but they fit perfectly!! I would 100% recommend Dia Studios to... See more

Rated 2 out of 5 stars

ordered their boots and the soles completely fell apart within just 3 months of wearing. also the faux leather was already damaged after a few times of wearing. super sad because they are very pretty.... See more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

68 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(68)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality and super comfy!!

I’m in love with this company’s cowboy boots. Think I own about 7 pairs now! They’re so comfy and are now my go to on a night out - especially when there’s a lot of walking involved!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

YOU OFFER THE AVAILABILITY OF choice

YOU OFFER THE AVAILABILITY OF BEING ABLE TO BUY A WIDER HIGH LEG BOOT, WHICH TO ME IS INVALUABLE AT COMPETATIVE PRICES IN A GOOD AVAILABILITY OF STYLES AND COLOURS. WOULD BE EVEN BETTER IF YOU HAD A FEW MORE STYLES AND COLOURS IN THE FUTURE. VERY HELPFUL CUSTOMER SERVICE,

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Quality, comfort, style

I’m on to my 3rd pair of boots from Dia Studios and the quality, the design and the comfort is amazing. Highly recommend these to everyone and I can’t wait to see what my next pair will be.

2 December 2024
Unprompted review
Rated 4 out of 5 stars

Beautiful detail

I ordered two pairs of boots and both were really detailed and beautiful. Wore them to a festival and were probably like 8/10 on the comfy scale (which for boots is pretty good)

4 June 2024
Unprompted review
Rated 5 out of 5 stars

I’ve ordered from Dia studios twice

I’ve ordered from Dia studios twice and both pairs of boots have been beautifully made, the detail on them is amazing. I’m forever being complimented on them when I’m wearing them, would 100% recommend to them to everyone

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing 🤩

I’ve bought 2 pairs of boots from Dia Studios now and both pairs have been amazing!! I have chunky calf’s and being able to find a company that offers custom sizing is fantastic. The boots are amazing quality and arrive promptly. Would highly recommend! 😍

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Comfy Shoes & Fast Delivery

I own a few pairs of Dia Studios shoes now and I love them all so much. They're so comfortable, they last really well, and are always delivered really quickly. Highly recommend them to anyone

1 November 2024
Unprompted review
Rated 5 out of 5 stars

The most amazing boots

The most amazing boots. True comfort, style whilst being fully inclusive. It’s everything you dream of in a cowboy boot! Since my first pair in August 2024, I’ve now bought 8 pairs (and counting!) for every occasion!

10 March 2025
Unprompted review
Rated 5 out of 5 stars

I've got two pairs of boots now and I cant stop!

I've got two pairs of boots now and they are absolutely perfect! The team take their time to make sure the order is perfect before making it. I was asked loads of great questions about my first pair of boots to make sure my second set was perfect. I won't buy from any other brand now because I know they will fit me beautifully.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

I actually now have 3 pairs of DIA boots…

I actually now have 3 pairs of boots from DIA studios. Every time I wear them, I get compliments - especially the dark sparkly "Britney Boots"!

I really love Western boots, they are my absolute jam so when I found this brand with their unique boots it seemed too good to be true. I really felt the downside would be they pinched or needed serious breaking in... Nope. The only boots I've ever had that never needed breaking in. And it's 100% the brand because each of my 3 pairs are different styles and they're all like it. I even spent 4 days in London and only took my sparkly boots and was absolutely fine with all the walking and standing.

I ordered some plain black ones months ago and they sent me the wrong size. I contacted them and they immediately issued a return postage label and then sent a refund when they received them back. So customer service wise as well, they're brilliant.

Cannot recommend enough.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous, definitely a repeat customer

I would definitely recommend Dia studios for its amazing boots. I only discovered them a few weeks ago and have already purchased 17 pairs of fabulous cowboy boots ( honestly) they’re so lush I kept going back for more, they’re high quality made, lovely and comfortable with beautiful designs some quite unique and WOW the Taylor’s are incredible am over the moon with my boots. The staff/owners are warm and friendly very helpful and will help you choose your perfect boots and give you all the information you need about each pair individually, they even offer a custom calf service which is fantastic. I’m thrilled and would like to say you won’t be disappointed.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Love them!!

I’ve bought my pair in January and I absolutely love them! I always get compliments on them when I wear them out.

Will definitely be back for more!!

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy with this company

Do not buy with this company. They want you to arrange your own returns and if you order anything in the sale you can’t ever get your money back. Ridiculous.

3 April 2025
Unprompted review
Rated 1 out of 5 stars

Not impressed

Received boots which are too large for the size, and very poorly quality. They look and feel cheap. Also an eyelet is loose. Returns process is awful because have to email to arrange a return at own expense. So not at all impressed. 13188

14 March 2025
Unprompted review
Diastudios logo

Reply from Diastudios

Sorry to hear you were disappointed and appreciate your feedback. There was no mention of eyelets in the email just a simple request to return for sizing. We can see you emailed at night time on Friday 14th 19:46pm and you were replied to promptly the morning of the next working day (Monday at 10:26) which is the quickest we could possibly reply. We are a small business team of 3 and reply to all emails daily Monday-Friday. Returns cost £3.99 with Royal mail online click and drop tracked 48hrs service which was advised in the email. Outward shipping is always Free for UK customers but to return it is £3.99 as we are a small business not a huge fast fashion company. All returns information is available to view on our website, we just need an email with your order number and all returns information is sent over the next working day. Super sorry if you didn't like this experience, but thank you for your feedback

Rated 5 out of 5 stars

Thank you so much I love them! Boots that fit!

Writing a review because the reviews nearly put me off at the time of ordering. Glad I ordered anyway. Ordered custom fit boots THANK YOU SO SO MUCH!... I finally have gorgeous boots that fit. Honestly this is life changing for me. I love them so much and will be ordering many more. Thank you for being an amazing inclusive company.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Quality- 1year on…

Had Cowboy boots from DIA studios for over a year and have held up really well, gorgeous design with a sturdy material. No problems at all and will be buying more in the future

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Great quality boots

Great quality boots, bought for my girlfriend who absolutely loves them.
Customer service was on point as I wasn’t sure what to get and the team helped me out with sizing!
Thank you
A+

7 January 2025
Unprompted review

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