Total scam artists! We spent a lot of money on a new bed and it arrived after 8 weeks with multiple rips, a damaged frame and missing parts. Initially got an instant reply but once I sent picture... See more
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Wish I had seen these reviews before ordering. Took taken payment for my order over 2 weeks ago and I've since received zero contact even after emailing on several occasions! Trying to get my money ba... See more
Fabulous bed, looks beautiful and is so comfortable. Delivery was on time and delivery guy phoned prior to delivery. Bed was very easy to assemble and took less than an hour. Make sure you can fit it... See more
We decided to buy two more beds after buying the Dickson’s Ambassador Windermere Crushed Velvet Bed Frame. We are very pleased with the purchase. The beds are very comfortable. Mattress is key here... See more
Company details
Written by the company
Since 2005 we’ve been manufacturing elegant designed divan beds and mattresses. For the Public & commercial sectors. We are a family business who have been working together all our lives to bring amazing products to the bedding sector.
Contact info
Leeds, United Kingdom
- hello@dickinsonsbeds.co.uk
- dickinsonsbeds.co.uk
Was a little dubious because of all the…
Was a little dubious because of all the online scams at first, but was quickly assured as when I pressed order, I received a call to say they were in production. 2 weeks later I received a call to say they were ready for dispatch and were delivered the next day. Brilliant service all round

Reply from Dickinsons beds

Reply from Dickinsons beds
Thanks to Adam
Thanks for the service. Turned an unhapppy customer around !! Done a good job with coming to my house to replace the boards. Also called my daughter to update her on the day when replacing.they will be giving us a storage box as a kind gesture
Thanks ! Will defo use you again
I ordered a Kingsize bed from…
I ordered a Kingsize bed from Dickinsons. From ordering to delivery was just over 2 weeks. Absolutely in love with my bed. The company are so easy and friendly to deal with. The Delivery guys were fantastic. Overall 100 %. Can't recommend them enough !

Reply from Dickinsons beds
Fantastic service!
We ordered a king size and 2 single beds from here. Delivery was between the 2-3 weeks as stated. Was advised of delivery time 24hrs in advance. Delivery drivers were great, really friendly, and helpful and Covid precautions followed at all times.
We put the beds together and found we were missing the feet and 2 screws for one of the beds, and we had the wrong mattresses, however we contacted them and they were so apologetic and helpful, they came out the next day (Easter Sunday) with correct mattresses and the missing feet & screws. Absolutely fantastic service from start to finish. Highly recommend.

Reply from Dickinsons beds
Superb quality bed
Bed Great - Good luck with instructions!
Bed is fantastic and delivery was great too! However instructions very very poor. Struggled to actually see the images due to poor printing. We had parts that we needed but no instruction on where to use them we had to figure it out on our own. They really were useless.
Bed frame was beautiful and very well…
Bed frame was beautiful and very well priced. Service and delivery excellent.
Excellent service from start to finish…
Excellent service from start to finish couldn’t recommend more. Bed was delivered weeks before I expected too, communication was great letting us know exactly when would be delivered.
Excellent value for money
Excellent value for money , paid £50 deposit and balance on delivery. They contacted me the day before delivery and on the day of delivery within the hour . Would highly recommend.
Fast and easy delivery
Fast and easy delivery. Right from choosing the sample material to the 10-14 day delivery. Will be using again for my daughters new bed. 10/10
Elizabeth classic bedrame
I didnt receive the bed i had ordered but instead got a replica version. Contacted them by phone and managed to get through just once to explain to them. After the first call, i called but no answer after trying numerous of times. Emailed them for an update, just got a response to say they are dealing with it but it has been over two weeks now, i still don't know whether a replacement bed is being sent to me or not.
I recieved a call a week later and was told that afterall, they will replace the headboard and the footboard. I am now waiting for it ,hope it's all good when it arrives.
The bed had arrived within two weeks as promised. I absolutely love it (better than the original picture of the bed advertised ), although it looks a little different from the original bed.
Thanks for the replacement.

Reply from Dickinsons beds
Good product, good service.
The bed arrived on time, it was well packaged and easy to put together. The quality was as good and matched our expectations; we are very pleased with the bed.
Exceeded Expectations!
Beautiful bed. The bed is extremely well made and looks better than the photos. Packaged well and Put together within 5/10 minutes. Would recommend to family and friends.
Quick and great quality
Quick and great quality. The shortest time to manufacture to delivery time. Loads of communication. Great product
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