Diesel Claim UK Reviews 

3,018
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 997 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate how remarkably easy it is to submit a claim online, noting that staff members are exceptionally friendly, knowledgeable, and helpful throughout the entire process. People frequently highlight the quick service and clear, professional explanations provided by representatives who make everything simple to understand. Some reviewers were not happy with communication issues, mentioning frustratingly long waiting times and a complete lack of updates regarding their pending claims. A few other people also felt that certain important details, such as potential cost liabilities or strict eligibility rules, were not fully explained upfront.

What people talk about most

User experience

Customers expressed great satisfaction regarding the user experience, highlighting that the application and... See more

Staff

Customers consistently note positive experiences with staff, frequently praising helpful, friendly, and... See more

Claim

Clients share ambiguous opinions on claim experiences, with many reviewers praising the straightforward... See more

Customer service

Users describe positive interactions with customer service, often praising staff members for being... See more

Service

Reviewers express great satisfaction regarding the service, highlighting professional, helpful, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rang to give me updates to my Diesel claim. Everything was explained professionally in plain language I could understand. Next steps were also advised.

Company replied

Rated 5 out of 5 stars

It couldn’t be any easier to submit a potential claim,within minutes of submitting my claim they notified me that they had been accepted.It can’t be any easier than this.

Company replied

Rated 5 out of 5 stars

Excellent! Recognised my car reg number straight away followed by 5 or 6 simple questions. Followed up with confirmation text and email within minutes!

Company replied

Rated 5 out of 5 stars

if i had not been notified i would not have made a claim only by diesel-claim uk informing me that i might be due a claim which i thank the firm very much

Company replied


Company details

  1. #5 of 10 best companies in Small Claims Assistance Service

Written by the company

Our experienced team at Diesel Claim UK are ready to assist you in checking your vehicle and finding you a solicitor who can help with your claim. All on a no-win no-fee basis. A large number of diesel vehicles in the UK breached emission standards and you could claim £1,000's for each vehicle you owned or leased. We are proud to have helped tens of thousands of people progress their claims.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(3,018)

935 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good

Very good and fast and fair

9 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Fox,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Very easy to navigate application

Very easy to navigate application. Prompt replies and decisions outlining if claim valid or mot. 5 star service so far ! 👏👍

6 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Jones,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Very helpful and straightforward.

Very helpful and straightforward.

8 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mrs. Cattermole,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Rachael was brilliant on the phone when…

Rachael was brilliant on the phone when she was dealing with my claim and reassuring. Well done

8 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Cowling,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Very good experience

Very good experience

1 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Clifton,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

It was simple and easy

It was simple and easy, staff very helpful and friendly

8 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Harradine,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Very helpful

I had to use the help line as my car had its registration changed and they were most helpful and sorted it all out for me.

8 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Davies,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 4 out of 5 stars

Very professional

Very professional, easy to follow advice

7 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mrs. Wilkinson,

Thank you for your kind words. Is there anything else we could have done to assist you?

If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

A good news day

They explain to me I had a claim I knew nothing about that was good news so I thank you

7 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Staniforth,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Well laid out

6 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Carter,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Thank you, thank you very much for the excellent work experience thank you

Thank you. I had a very good experience with you feeling application and all the things went very fast and quick and it looks like you are very experienced.

2 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Hashim,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Good communication from caller

Good communication from caller, everything made clear

6 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Smerdon,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 4 out of 5 stars

Wry Friendly Service

Wry Friendly Service

3 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Ali,

Thank you for your kind words. Is there anything else we could have done to assist you?

If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Very easy to start your diesel claim…

Very easy to start your diesel claim with this company

1 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Brimley,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 4 out of 5 stars

It was quick and easy and simple way to…

It was quick and easy and simple way to get in touch with the company.

3 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Dehal,

Thank you for your kind words. Is there anything else we could have done to assist you?

If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

They seem to have an honest approach…

They seem to have an honest approach and good working approach

31 March 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Thompson,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Helpful and efficient

Helpful and efficient

2 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. McMurray,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Nice and simple

2 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Blaney,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Very easy to use and understand

Very easy to use and understand

2 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mrs. Sharp,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 4 out of 5 stars

Early days to review

Quick and easy application process.
Early days for detailed assessment.

2 April 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Storey,

Thank you for your kind words. Is there anything else we could have done to assist you?

If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.

Customer Care Team
Diesel Claim UK

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