Rang to give me updates to my Diesel claim. Everything was explained professionally in plain language I could understand. Next steps were also advised.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It couldn’t be any easier to submit a potential claim,within minutes of submitting my claim they notified me that they had been accepted.It can’t be any easier than this.
Company replied
Excellent! Recognised my car reg number straight away followed by 5 or 6 simple questions. Followed up with confirmation text and email within minutes!
Company replied
if i had not been notified i would not have made a claim only by diesel-claim uk informing me that i might be due a claim which i thank the firm very much
Company replied
Company details
- #5 of 10 best companies in Small Claims Assistance Service
Written by the company
Our experienced team at Diesel Claim UK are ready to assist you in checking your vehicle and finding you a solicitor who can help with your claim. All on a no-win no-fee basis. A large number of diesel vehicles in the UK breached emission standards and you could claim £1,000's for each vehicle you owned or leased. We are proud to have helped tens of thousands of people progress their claims.
Contact info
Citypoint, 1 Ropemaker Street, EC2Y 9AW, London, United Kingdom
- 0800 016 3944
- help@diesel-claim.uk
- diesel-claim.uk
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to complete no complex questions…
Easy to complete no complex questions the whole thing took a few minutes
2 April 2026
Reply from Diesel Claim UK
Dear Mr. Mckee,
Thank you for your kind words. Is there anything else we could have done to assist you?
If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.
Customer Care Team
Diesel Claim UK
Very friendly & helpful staff
2 April 2026
Reply from Diesel Claim UK
Dear Mr. Smith,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
clear and precise.
2 April 2026
Reply from Diesel Claim UK
Dear Mr. Deacon,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
one of my cars purchased is not…
one of my cars purchased is not recognised by your system registration finder (not a personal plate). No way to contact you online to advise and request recheck.
2 April 2026
Reply from Diesel Claim UK
Dear Mr. Dobson,
Our reg checker uses the DVLA database (amongst others) to verify vehicles. The results are out of out control and if your vehicle is not showing correctly we suggest you contact the DVLA.
You state there is "no way to contact" us online, sorry you are having difficulty. Here are all the places our contact details are clearly shown:
Our Trustpilot profile
https://uk.trustpilot.com/review/diesel-claim.uk
Our website help page
https://diesel-claim.uk/help/
Our Facebook page
https://www.facebook.com/dieselclaimuk
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Ian,
Thank you for your kind words. Is there anything else we could have done to assist you?
If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.
Customer Care Team
Diesel Claim UK
Easy form to complete.
1 April 2026
Reply from Diesel Claim UK
Dear Mr. Lock,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
All seems easy fingers crossed 🤞
All seems easy , let's hope it continues to be as simple
Thank you
1 April 2026
Reply from Diesel Claim UK
Dear Mr. Smith,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Ryan was well spoken and clear to talk…
Ryan was well spoken and clear to talk to and answered everything I asked excellent service
1 April 2026
Reply from Diesel Claim UK
Dear Mr. Woodbridge,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
The call representative was friendly
The call representative was friendly, approachable and good at explaining everything.
30 March 2026
Reply from Diesel Claim UK
Dear Rob,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Rachel made everything clear from the…
Rachel made everything clear from the outset and dealt proficiently and professionally with the whole process of registration.
31 March 2026
Reply from Diesel Claim UK
Dear Mr. Mcadam,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Hello,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Very helpful and knowleable hope i win
31 March 2026
Reply from Diesel Claim UK
Dear Mr. Rogerson,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Easy simple and clear to me
31 March 2026
Reply from Diesel Claim UK
Dear Paul,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Thomas,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Reply from Diesel Claim UK
Dear Mr. Booth,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Excellent!
Excellent!
Recognised my car reg number straight away followed by 5 or 6 simple questions.
Followed up with confirmation text and email within minutes!
31 March 2026
Reply from Diesel Claim UK
Hello,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Quick & easy to fill in the online form
30 March 2026
Reply from Diesel Claim UK
Dear Mr. Rawlings,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
The person that I was speaking to kept…
The person that I was speaking to kept seeming to disappear and I did not know if they were still on the line or in a conversation with someone else.
You can't be expected to have all the information for your previous vehicles to hand and that the agent did not give you their full attention was a bit unprofessional. I also had to clarify next steps as they didn't tell me what would happen next or how long this would take.
30 March 2026
Reply from Diesel Claim UK
Dear Dolphin,
Our call centre agents have noise cancelling headsets which can create that effect sometimes!
Thank you for your feedback regarding the agent call.
If you wish to register anymore vehicles please let us know and we can help you or do them, or register via our website: https://diesel-claim.uk/en/
Customer Care Team
Diesel Claim UK
Rachel talked me through the process…
Rachel talked me through the process She was not pushy Very easy to talk to
30 March 2026
Reply from Diesel Claim UK
Dear Mr. Myers,
Thank you for your kind words.
If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.
Customer Care Team
Diesel Claim UK
Since the initial calls etc I have…
Since the initial calls etc I have heard absolutely nothing from you.. it’s been 8 months..
11 July 2025
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