Easy ordering process. We liked the fact they came back to check measurements. Staff really friendly. The digger bucket was delivered very quickly and fitted perfectly. The quality of manufacturing wa... See more
Company replied
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Review summary
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Reviews shaping this summary
Great staff who rang us twice to confirm the size etc Sadie the member of staff was brilliant, patient and very kind and helpful as we are both in our 70s and my husband was unsure of the size of trac... See more
Company replied
5 star company to deal with, great communication, nothing too much trouble, great advise, Zac very helpfull and understanding, great asset to your company. Product purchaced have used and is fantastic... See more
Company replied
I ordered two buckets but had a slight issue with pin sizes. Sadie got back to me very quickly and after a couple of emails the problem was solved, both buckets arrived about a week later. buckets are... See more
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Company details
- #12 of 39 best companies in Construction equipment supplier
- #4 of 10 best companies in Machinery parts manufacturer
Written by the company
DIGBITS are a British manufacturer of quality excavator buckets, attachments and spare parts. Every single bucket and mechanical attachment we sell, from the smallest micro digger bucket, to the largest excavator XHD rock bucket, is manufactured in our own works, in Staffordshire, United Kingdom.
Contact info
Unit 1, Power Park, WS15 1UZ, Rugeley, United Kingdom
- 01889 503020
- sales@digbits.co.uk
- digbits.co.uk
4.8
Excellent
227 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt delivery and professional…
Prompt delivery and professional service, very nice touch of making a quick call to ensure we had ordered the correct tracks for the machine we have.
21 May 2025
Reply from DIGBITS
Checking twice means only having to fit once. Glad it's worked for you. Thanks for the kind words.
Top notch company
They where very friendly and fast at processing and getting my order out and the bucket seems very well made and solid, wouldn’t hesitate using them again
6 May 2025
Reply from DIGBITS
Thanks for the review. We always do our best and it's good to know when things work out well for the customer.
Tree grapple
Again great communication with Sadie from digbits...every question was answered as quickly as possible...the tree grapple i purchased fitted as I should. 10 out of 10. Thank you digbts and especially Sadie. Mark powell.
19 May 2025
Reply from DIGBITS
Thanks for the order Mark and for choosing a quality, British made excavator grapple.
Best of British manufacturing
Easy ordering process. We liked the fact they came back to check measurements. Staff really friendly. The digger bucket was delivered very quickly and fitted perfectly. The quality of manufacturing was excellent. So good to find a British made 🇬🇧🇬🇧🇬🇧 company with really high standards
13 May 2025
Reply from DIGBITS
Thanks for the review. We're always in "measure twice, weld once" mode. Some customers don't realise how much variation there is in the excavator hitch, because the couplers are fitted by the dealer, not the OEM factory. It's nice to hear you appreciate us checking.
Reply from DIGBITS
Thanks for your custom. We're very happy you're satisfied.
Reply from DIGBITS
Thank you Georgi. A good company is nothing without good customers. We appreciate your review.
As usual a speedy response
As usual a speedy response, I ordered the wrong part for my machine, not only was this spotted by digbits straight away, but the correct part was cheaper so I was granted a refund on the money I had paid, this is a professional, honest company and I dont use anyone else.
2 May 2025
Reply from DIGBITS
Long term, looking after good customers properly is the only way. Glad it worked out for you. Thanks for the review.
Reply from DIGBITS
Always do our very best. Sometimes the carriers can let us down, so it's always good to know when things work out well.
Timber grab
Timber grab. Excellent product well made. Very good company to deal with ,delivered on time thank you
24 April 2025
Reply from DIGBITS
A very popular bit of kit, for good reason. Glad you like it.
Excellent service and Sadie was very…
Excellent service and Sadie was very helpful with my purchase.
Totally recommend them.
24 April 2025
Reply from DIGBITS
We're here to help.
Well laid out and informative website
Well laid out and informative website. Good customer service to check product ordered correctly.
22 April 2025
Reply from DIGBITS
Thanks. We've worked very hard on trying to set out the website in a way that someone in the trade would want to use it. If you know what digger you have and what you want, you can find it.
Brilliant piece of kit
Brilliant piece of kit, well engineered and fitted the digger like a dream.
9 April 2025
Reply from DIGBITS
Always our aim, very nice to hear from customers when we achieve it. Thank you.
General purpose Rake/Riddle bucket for…
General purpose Rake/Riddle bucket for JCB 19c. Manufactured and delivered in 4 working days. Superb service and the bucket is a weapon. My new favourite attachment.
Only get some free merch when ordering online though. ☹️
7 April 2025
Unprompted review
Reply from DIGBITS
Thanks for the repeat order. The General Purpose Rake buckets are a firm favourite with customers, because they can do so many tasks well. The Hardox® tine tips will do you decent service.
First class company
First class company.
I have placed two separate orders for my Kobelco SK17 and the company have manufactured the accessories perfectly to the specifications provided. Deliveries were made within the timescales given, and they were clearly interested in the business.
They will be my first port of call in future.
Thank you.
5 March 2025
Reply from DIGBITS
Thanks for choosing quality, genuine British made attachments for your excavator We're sure they will offer you years of reliable service.
Excellent service as always fast…
Excellent service as always fast delivery with quality products 👍
13 March 2025
Reply from DIGBITS
Thanks for the review. We're grateful for the positive feedback.
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