Easy ordering process. We liked the fact they came back to check measurements. Staff really friendly. The digger bucket was delivered very quickly and fitted perfectly. The quality of manufacturing wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great staff who rang us twice to confirm the size etc Sadie the member of staff was brilliant, patient and very kind and helpful as we are both in our 70s and my husband was unsure of the size of trac... See more
Company replied
5 star company to deal with, great communication, nothing too much trouble, great advise, Zac very helpfull and understanding, great asset to your company. Product purchaced have used and is fantastic... See more
Company replied
I ordered two buckets but had a slight issue with pin sizes. Sadie got back to me very quickly and after a couple of emails the problem was solved, both buckets arrived about a week later. buckets are... See more
Company replied
Company details
- #12 of 39 best companies in Construction equipment supplier
- #4 of 10 best companies in Machinery parts manufacturer
Written by the company
DIGBITS are a British manufacturer of quality excavator buckets, attachments and spare parts. Every single bucket and mechanical attachment we sell, from the smallest micro digger bucket, to the largest excavator XHD rock bucket, is manufactured in our own works, in Staffordshire, United Kingdom.
Contact info
Unit 1, Power Park, WS15 1UZ, Rugeley, United Kingdom
- 01889 503020
- sales@digbits.co.uk
- digbits.co.uk
4.8
Excellent
227 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always a pleasure to deal with
Always a pleasure to deal with, Fast affective service each and every time i place a order.
13 March 2025
Reply from DIGBITS
Thanks for the review, we very much appreciate you taking the time to do this.
Reply from DIGBITS
Thanks for buying British products from a British manufacturer.
Digbits is a great choice for excavator…
Digbits is a great choice for excavator attachments, offering excellent value and reliable quality.
27 February 2025
Reply from DIGBITS
Thanks Tommy. Customer feedback is always gratefully received.
The delivery was very quick and I had a…
The delivery was very quick and I had a call from the company to validate that my request was what I wanted before despatch.
5 March 2025
Reply from DIGBITS
We always double check! The most important thing for us is that the customer gets exactly what they want, first time.
Reply from DIGBITS
Always trying our level best. Thanks for the review.
Delivery was v quick and efficient very…
Delivery was v quick and efficient very good .
24 February 2025
Reply from DIGBITS
Thank you. We always pick, pack and dispatch orders carefully and swiftly, we're then in the hands of the delivery carriers. Glad they did their bit too.
When I originally tried to order bushes…
When I originally tried to order bushes over the phone I was told I had to order them online, the women on the phone was quite short and unwelcoming and quick to hang up. When I received the bushes one of them was out of round and tapered. Poor quality for the price.
6 February 2025
Reply from DIGBITS
Sorry to hear this. You have dealt with us 5 times previously and not left a review. It is a shame that this time you were not happy. We were completely unaware of any issue.
Reply from DIGBITS
Thank you very much. Nice to be appreciated.
Knowledgeable people6” digging bucket for cat mini excavator
Knowledgeable people and prompt service
28 January 2025
Reply from DIGBITS
Thanks for choosing a British made digger bucket and leaving your review. We know the product will give sterling service.
Reply from DIGBITS
Thank you Thomas. Long standing customers like you are what keep the business going. Much appreciated.
Reply from DIGBITS
Thanks for the review Keith. We hope our products will serve you well.
Very easy website to navigate and a…
Very easy website to navigate and a quick response from your staff!
6 January 2025
Unprompted review
Reply from DIGBITS
Thank you. Coincidentally, since you wrote this review, we have (just) updated the website, so hopefully it will be an even better user experience next time.
Very pleased with auger
Very pleased with auger. Well suited to machine, clear ordering process and prompt delivery.
20 November 2024
Unprompted review
Reply from DIGBITS
Thanks for the review. We're sure the Digga auger will do you sterling service.
Excellent product well made with…
Excellent product well made with quality material and a pleasure to use.
Mike Wrigglesworth
Paradise Farm
Pontrilas
Herefordshire
25 November 2024
Unprompted review
Reply from DIGBITS
Thanks for the review Mike. Glad the buckets and attachments have worked well for you.
Very easy to find the item in your web…
Very easy to find the item in your web sight, ordered it and it came and was fitted within a couple of days. Absolutely brilliant service,and quality of item.
7 November 2024
Unprompted review
Reply from DIGBITS
Thanks John. We're constantly working on ways to make the online shop even better to use, so next time it should be easier still.
I have bought several digger buckets…
I have bought several digger buckets from digbits and they are always good! Well made and strong. Good company to deal with as well!
19 November 2024
Unprompted review
Reply from DIGBITS
Thanks James, it's always good when customers experience with us gives them the confidence to come back.
Digits are a good supplier
Digits are a good supplier. Their quality is excellent amd their service is also great.
9 October 2024
Unprompted review
Reply from DIGBITS
Thanks for the review Michael, it's important to us.
Just a great service
Just a great service, quick dispatch and delivery and I live on the isle of wight.plus the bucket is brilliant highly recommended
10 April 2024
Unprompted review
Reply from DIGBITS
Thanks Christian. We always try our best for customers. Shipping within the UK mainland is more the norm, but we can deliver anywhere in the world, so the Isle of Wight is no problem.
New tracks for mini digger
Needed 2 new tracks for my mini digger, was given excellent advice by a really friendly guy on equivalent pitches available for my machine.
They were shipped in a couple of days, very pleased with the Service.
16 November 2023
Unprompted review
Reply from DIGBITS
We're very happy to hear you were pleased with the service and it's good to know the tracks are still going strong. Thank you for the feedback Graham.
Provides real service at excellent price & timescales
I've bought a rake & fibre optic buckets from Digbits for my 2.5 mini digger over the past few years and was always very pleased with the quality and value of these. I wanted to purchase a timber grab & found on the the Intermercato site a 7 tine grab which I preferred to the 5 tine. but Digbits didn't stock as standard. However I spoke to Richard (Beard) in sales and he arranged for the grab and custom two way hitch at an excellent price and in very short timescales. The speed of response and level of service is excellent and I wouldn't think of going anywhere else.
23 November 2023
Unprompted review
Reply from DIGBITS
Thanks for the review and your loyalty John. Wherever possible, we try to work with customers, to get them the equipment they need.
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