John was very accodmating and very meanful he fixed the problem in no time he got around the fact that I could not access the office because of my wheelchair.
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See what reviewers are saying
Absolutely Superb Service! My laptop needed a new keyboard. Digital Doctors fitted a replacement in 24 Hours. Fantastic turnaround - they even returned it in-person to my front door! Great people, g... See more
After seeing a TT video of your pure honesty and how you are so fair and generous to your customers, I would highly recommend your advice as another dealer, Good luck & keep it up
I called Digital Doctors to deal with a scamming pop up I couldn't get rid of and was stopping me. John recognised the problem as something he'd seen before, talked to his tech team and then e-mailed... See more
Company details
Information provided by various external sources
A guiding hand in digital technology. We offer an extensive range of services from the classic but always in demand services such as PC repair, Anti-Virus and Microsoft Office to more sophisticated enquiries such networking, Wi-Fi, and multi-media solutions. Our motto 'A guiding hand' and driving passion is to empower people to embrace and make best use of digital technology.
Contact info
11 Chailey Crescent, Saltdean. , BN2 8DP, Brighton, United Kingdom
- 03455942085
- info@digital-doctors.co.uk
- digital-doctors.co.uk
I could not be more satisfied!
I had a three and a half year old laptop with a charging issue that the original manufacturer wanted to charge me silly money to repair. Basically they said they could fix it, but only by replacing the motherboard which made the repair financially unviable. Digital Doctors were able to source the required part and fix the problem, just for their standard service charge. While it was in their care I had the hard drive upgraded to a Hyperdrive SSD and boy, has that made a difference. It's now charging properly and performing like a brand new laptop.
I cannot praise John and his team at DD's enough. I would certainly use their services again in the future should I need to.
First class ⭐⭐⭐⭐⭐
13 June 2021
Unprompted review
Reply from Digital Doctors
Thanks so much Mr Wright for your glowing 5 star review! The part certainly was tricky to track down but we got there! Look forward to hearing from you again.
Reply from Digital Doctors
Many thanks Peter, that's very kind and gratefully appreciated.
Reply from Digital Doctors
It was a real pleasure Elizabeth and so pleased we could return your computer working so much faster than before. Solid State Drives truely are the future!
Reply from Digital Doctors
Many thanks, really appreciated! We strive to maintain focus and dedication to all our long standing customers.
Great service
Great service, was having problems with our PC being very slow and sometimes unresponsive. They came to us and took a look and diagnosed the problem and took the PC away to work on, returning it to us within a couple of days. Very helpful.
1 April 2021
Reply from Digital Doctors
Many thanks for the 5 star review and kind words. Glad we could help.
Problem resolved quickly and…
Problem resolved quickly and efficiently and with clear explanation. Door to door collection and delivery excellent.
29 March 2021
Reply from Digital Doctors
Many thanks James, much appreciated! Our collection and redelivery service was initially setup in respinse to the pandemic. But it has been so successful we'll keep it going!
Great service, reliable and trustworthy.
Great service, These guys have helped me an awful lot, I lost everything on my office computer - the whole business was on this one PC, we had no cloud storage in place, Digital Doctors got everything back and set me up properly so I never need to worry this will happen again, we are now signed up to their monthly support service and I must say its great for piece of mind, and if ever I need them they are always there for me and my business.They also helped when my son stood on his laptop and smashed the screen, homeschooling in the middle of a pandemic !!!- fixed and returned 24 hours later -- They are amazing and my third emergency service!!
29 March 2021
Reply from Digital Doctors
Many thanks for the 5 star review, it's truely appreciated. For many business the cross-over between home and work is often very close and presents many unique challenges. We pride ourselves on focusing on customers such as Premier Carpets who navigate those challenges on a day to day basis.
Digital doctors have been looking after…
Digital doctors have been looking after my computer for a few years now. They are at the end of the phone when you have a problem and do a monthly check up to keep your computer safe and up to date. Its reassuring for someone like me who knows nothing about computers that they are there to sort my mess out. Thanks very much
7 March 2021
Reply from Digital Doctors
This is great, thanks so much! This is what we aim to achieve for all our subscription customers, to be on hand when needed and provide a guiding hand and assurance that your computers are working to the best of their ability.
Reply from Digital Doctors
That's fantastic, thank you David, really appreciated and happy to be of service.
Prompt and quick local service
Prompt and quick local service with clear instructions and support.
4 March 2021
Reply from Digital Doctors
Many thanks Frankie! Greatly appreciated and fantastic to have you on-board as one of our regular TechAssist customers. You now where wer should you need our assistance.
Inspiring
I can only say good things about digital doctors. Their level of service is really inspiring to me, being a business owner too. And their pricing gives great value.
Big thanks to you guys! I look forward to having more business with you
21 August 2020
Unprompted review
Helpful & Professional
Very helpful, professional and prompt. Great service I would thoroughly recommend them to others.
3 July 2020
Unprompted review
Excellent service and repair provided…
Excellent service and repair provided by Digital Doctors, it took a little longer for the repair than I thought, but they kept me informed of what was going on. My laptop is now back with me and working perfectly. I would recommend this company for all repairs.
3 July 2020
Unprompted review
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