It is very easy to order school uniforms from here but it is a shame they never reopened the shop after Covid so you could get your child to try stuff on for size. Especially for the personalized PE k... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have previously purchased my daughter's school uniform from this company before her school switched to a different online provider. This year,I returned to order my son's uniform. Based on my past e... See more
Company replied
Size actually wanted has been out of stock for months and have not recieved updates further when would be back in stock despite emails and on the list to be contacted Went fur larger size - not idea... See more
Company replied
My order was delivered in good time and when I called the company to enquire about an item which was out of stock, the staff member was very helpful.
Company replied
Company details
- #28 of 33 best companies in Uniform Shop
Written by the company
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Contact info
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, United Kingdom
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4.3
Excellent
656 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My purchases were delivered in a timely…
My purchases were delivered in a timely manor. My grandson didn't say anything about the purchases in a negative way.
9 February 2026
Reply from Directclothing
Hi Delores,
We're happy to hear that your purchases were delivered promptly! It's great to know your grandson didn't express any dissatisfaction with them.
Thank you for your positive feedback.
Kind Regards,
Leanne
Direct Clothing
Reply from Directclothing
Thank you for leaving a fantastic review.
We love to see you are happy with the quality you have received as we are determined to deliver the highest of standards at all times.
Direct Clothing Team
Reply from Directclothing
Hi Sushma
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Kind regards
Direct Clothing Team
Reply from Directclothing
Hi Jackie ,
We're happy to hear that you had such a positive experience with our customer service and products.
Thank you for your high praise and valuable feedback!
Kind Regards,
Direct Clothing
Very good service!
27 January 2026
Reply from Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
smooth and no fuss
13 January 2026
Reply from Directclothing
Hi Jeanie ,
We're happy to hear that your experience was smooth and without any complications.
Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Direct Clothing
The order itself was fine but the…
The order itself was fine but the quality of the school jumpers is terrible, constant holes
12 January 2026
Reply from Directclothing
Hi Luci,
We appreciate you sharing your experience.
We're sorry the jumpers' quality wasn't satisfactory and that they developed holes. Upon trying to investigate this we have been unable to find any communication from you. Therefore please can we ask the you provide us with images of the fault to customerservice@directclothing.co.uk
One of a team will be waiting to look into a way to resolve this for you.
Kind Regards,
Leanne
Direct Clothing
Really helpful sizing charts which…
Really helpful sizing charts which meant it was a successful purchase.
8 January 2026
Reply from Directclothing
Hi Joanna,
We're happy to hear that our sizing charts helped you make a confident purchase!
Thank you for letting us know that they were useful to you and your shopping experience.
Kind Regards,
Direct Clothing
Great experience
A very good and efficient shopping experience, staffs are really helpful and offer valuable advice.
6 January 2026
Reply from Directclothing
Hi Raymond,
We're happy to hear that you had a very good and efficient shopping experience. We appreciate your positive feedback regarding our helpful staff and the valuable advice they offer.
Kind Regards,
Direct Clothing
The experience was very good
The experience was very good. I appreciate the patience and kindness of the person who attended to us, guided us, and advised us as we were new arrivals.
6 January 2026
Reply from Directclothing
Hi Patricia
We're happy to hear that your experience was very good. We appreciate your feedback and are so glad that our team member was patient, kind, and helpful, especially as you were new to the area.
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi Vandana
We're happy to hear that you found our product easy to use and of good quality.
Thanks for your feedback!
Direct Clothing Team
Reply from Directclothing
Hi Nadiia
We're happy to hear that booking was easy and you found our items to be of very good quality.
Thank you for your positive feedback!
Direct Clothing Team
Well made quality garment
Lovely, well made quality garment. Just a shame it’s very expensive for a school PE fleece top.
5 December 2025
Reply from Directclothing
Hi Hasina
We're happy you find the fleece top lovely and well-made. We appreciate your feedback regarding the price for school PE attire.
Thank you for your review.
Direct Clothing Team
Prompt customer service
27 November 2025
Reply from Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
Reply from Directclothing
Thank you for taking the time to leave a review. We appreciate your feedback
Direct Clothing Team
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
a pleasant experience as always
It’s always a pleasant experience to make purchase at this online store. Keep up!
10 November 2025
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
sent me old stock again which does not…
sent me old stock again which does not fit properly. I always get excellent service in sunningdale but whenever I receive orders without their intervention, they are always inconsistently sized -it is going to be difficult to work without local assistance.
13 November 2025
Reply from Directclothing
We appreciate your feedback and apologise the product didn't fit well. We'll review our stock processes.
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.