It is very easy to order school uniforms from here but it is a shame they never reopened the shop after Covid so you could get your child to try stuff on for size. Especially for the personalized PE k... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have previously purchased my daughter's school uniform from this company before her school switched to a different online provider. This year,I returned to order my son's uniform. Based on my past e... See more
Company replied
Size actually wanted has been out of stock for months and have not recieved updates further when would be back in stock despite emails and on the list to be contacted Went fur larger size - not idea... See more
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My order was delivered in good time and when I called the company to enquire about an item which was out of stock, the staff member was very helpful.
Company replied
Company details
- #28 of 33 best companies in Uniform Shop
Written by the company
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Contact info
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, United Kingdom
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4.3
Excellent
656 reviews
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I ironed the logo onto the blazer and…
I ironed the logo onto the blazer and it come off by the next morning.
3 November 2025
Reply from Directclothing
Thank you for your review.
We are extremely sorry to learn this, we have organised to have a replacment badge sent out to you.
If you have any issues with an order in the future, please contact us directly so we can assist you
Email: customerservice@directclothing.co.uk
Telephone: 01344 872299 Hours: Monday to Friday 9am-5pm
Direct Clothing Team
Great customer service
Great customer service, I had to edit my order after being placed and it was a seamless experience
17 November 2025
Unprompted review
Reply from Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
Late delivery
Late delivery but product good on arrival. Second time delivery has been later than stated.
My delivery was due the Wednesday before half term, as stated in the email. It had not been delivered on the Wednesday or by the Friday when the children finished for half term. Subsequently I received it after half term.
17 October 2025
Reply from Directclothing
Thank you for your review, we acknowledge that there was a delay in delivering your order to the school due to the half term break.
Direct Clothing
Awful quality as always but have no…
Awful quality as always but have no choice to buy the items for school
14 October 2025
Reply from Directclothing
Thank you for taking the time to leave a review.
We are sorry to hear you are disappointed with the quality of the garments you received. Here at Direct Clothing, we take great pride in the quality we offer. We are sad to see this has not been reflected in your order.
Direct Clothing
Really quick delivery and well packaged.
20 October 2025
Reply from Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Great friendly service
17 October 2025
Reply from Directclothing
Thank you for your kind review.
As a team we go above and beyond to create a positive experience for all our customers. It is great to see this has been reflected with your experience when visiting our onsite shop.
Direct Clothing Team
Reply from Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Reply from Directclothing
Thank you for leaving a fantastic review.
We love to see you are happy with the quality you have received as we are determined to deliver the highest of standards at all times.
Direct Clothing Team
Product delivered 3-4weeks after the…
Product delivered 3-4weeks after the actual dare of delivery.
Informed it will be delivered to tge house...but was delivered to school instead
6 October 2025
Reply from Directclothing
Thank you for your review and we are sorry that your experince with us was not up to standard on this occasion.
Direct Clothing
Reply from Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Do not do exchanges
Do not do exchanges, delivery takes forever and they’re expensive.
13 October 2025
Reply from Directclothing
Thank you for taking the time to leave a review
Reply from Directclothing
Thank you for taking the time to leave a review.
We understand that you have been in contact with the customer service team and this is being looked into
Direct Clothing
Really helpful in getting all the uniform we needed
We needed a huge amount of new uniform and associated kit, and Direct Clothing were very helpful in advising, fitting and ordering extra items.
27 August 2025
Reply from Directclothing
Thank you for your kind review.
As a team we go above and beyond to create a positive experience for all our customers. It is great to see this has been reflected with your experience when visiting our onsite shop.
Direct Clothing Team
Reply from Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Very quick and easy to order
6 October 2025
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Very prompt delivery
29 September 2025
Reply from Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
They don't stock enough of the sizes…
They don't stock enough of the sizes and it's ridiculous. My son is 12 and they have been out of almost every size item he needs for months. They even removed the XS size from the PE kit after being out of stock for months. No im left trying to find all second hand kit. It is their business to have sufficient stock so that kids can get their uniform when needed and they just don't.
22 September 2025
Reply from Directclothing
We appreciate you bringing the stock issues to our attention. We are sorry that you have been unable to find the sizes needed for your son's uniform. We are looking into the availability of sizes and the PE kit XS issue to improve our stock levels.
Expensive shipping fee
Uniform items were a bit pricey,
Bought a necktie for 10pounds then had to pay shipping of 5pounds .
Maybe to some ,this was still OK.. but for me..it's on the expensive side
1 September 2025
Reply from Directclothing
Thank you for leaving us a review
We're sorry to learn that you are not pleased with the shipping costs associated with your order. We have worked hard to keep our costs down for delivery, since the school took the decision to close the onsite shop.
We have a free delivery option available during term time. If the order is placed before midnight on a Sunday the order, subject to the items being in stock, will be ready for collection from school reception on the Wednesday of the same week.
If at any point in the future you do require assistance with your order, please get in direct contact with our Customer Service Team by email or phone.
Email: customerservice@directclothing.co.uk
Telephone: 01344 872299 Hours: Monday to Friday 9am-5pm
The clothing arrived as expected and on…
The clothing arrived as expected and on time.
19 September 2025
Reply from Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
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