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Direct Trade Supplies Reviews 

920
•
TrustScore 4 out of 5

4.0

Lighting Shop
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Rated 1 out of 5 stars

Ultimately they supply products manufactured by others but yet their delivery is dreadful. Emails telling you the delivery date are wrong. When you phone them they tell you they dont understand how th... See more

Rated 5 out of 5 stars

Excellent customer service from Direct Trade Supplies. I accidentally ordered the same item twice and only realised after the standard returns window had passed. I contacted Richard to expla... See more

Rated 5 out of 5 stars

Was a bit worried by some of the reviews about customer service but have no fear, they surpassed my expectations. Floor lamp and ceiling light fitting and bulbs purchased. Fantastic prices and deliv... See more

Rated 5 out of 5 stars

Great experience dealing with Direct Trade Supplies. We were able to buy the 5 different lights we needed from the same supplier. With a great website that is intuitive and easy to use. The prices are... See more

Company details

  1. Lighting Shop
  2. Electronic spare parts
  3. Heating service
  4. Security equipment

Information provided by various external sources

If you're looking for a trustworthy, reliable and affordable electrical wholesalers where customer service really is the top priority, look no further than the team here at Direct Trade Supplies. With all the electrical components and supplies you'll need in our electronics and tools store, there's no reason to look any further than DTS when you need wholesale electrical components at a great price. We're the most passionate electrical wholesalers around, and we're confident our customer service won't be beaten. As the premier electrical component and tool suppliers in the UK, we've got a specialist team based in Plymouth, Devon, ready to assist you in finding the right equipment for any installation.

Contact info

4.0

Great

TrustScore 4 out of 5

920 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.0

All reviews

(920)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing service.

Well laid out and informative website.
Service and delivery is second to none.
Order placed on a Friday with part of the order being delivered on the Saturday and the remaining items the following Monday.
I have been in the electrical trade for over fifty years and have dealt with most of the electrical wholesalers and unless you are willing to pay extra for overnight delivery have never had such prompt service.
I would not hesitate in recommending this company.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Same as many reviews on here

Same as many reviews on here. Took money but couldn't fulfil order in a reasonable time despite showing as in stock when placing order. This is a company worth avoiding. As a trade customer, their poor service has cost me money. BETTER TO GO ELSEWHERE.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Great Products

I ordered switches and sockets for our refurb, and the products were exactly as described and great quality. I made a mistake and ordered the wrong switches, they were happy to swap for the correct ones. Overall great service.

1 November 2023
Unprompted review
Rated 4 out of 5 stars

Great customer experience

Really easy to navigate site and to order. The company had an issue with DPD not delivering next day but they did a great job in quickly sorting this out and getting me the equipment I ordered for when I needed it. Great customer service.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Great price and fast, free delivery

Very happy with the price for the Ohme ePod EV charger I ordered from DTS, and it came 2 days after ordering (it would have been next day but I ordered after their next-day order cut-off time). Would happily use DTS again!

19 September 2023
Unprompted review

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