Discover Access Reviews 

We were stopped at Buggiba bus station in October 2024 and on returning home realised just how much the holidays were going to cost in extras, flights, transfers and luggage and decided that membership was not worth it. We cancelled our membership and sent off forms within 14 days cooling off period. Received a letter stating that membership was cancelled but still no sign of £1,500 we paid at time of joining. We were each given different paperwork to sign on the spot and not really given enough time to read it before signing.
Further to my review, Discover Access have replied and they have cancelled the main contract but the extra so called FREE year has not been cancelled and they have kept the £1500 deposit paid at the time of being signed up. So still only 1*. Further update today (20/02/2025) we have today received another letter demanding another £500. The contract has been cancelled, stop demanding more money.

Thanks once again for a great holiday over the Christmas period at the mayflower hotel in Qawra Malta.
The reservation team at Discover Access ensured our holiday went ahead without a hitch.
The Mayflower hotel was first class as usual, always there to make sure we had a great break.
Once again thanks to all at Access 2 Leisure and the team at the Mayflower hotel. 10 out of 10

We have enjoyed excellent holidays in Malta and especially Lanzarote for many years

We have been members of Club Access since 2002 and have thoroughly enjoyed our many holidays.

We are very pleased to be winners of the M&S vouchers and will gladly accept.

Thanks very much, Ian & Mabel Taylor

Absolutely shocking approached by a really friendly guy in the street and said maybe next time you’re here you can come and stay at our hotel. It’s only a three star thought things were a little fishy when he said we could have €25 and a free Malta bag, but thought only an hour why not? Remind me of timeshare in the good old crap days. When we got there We were approached by this nice lady her name was Nanette Who was very nice but was an out and out sales person trying to befriend us and make a relationship with her. We were there an hour and a half and I kept questioning certain points about their sales technique and their product which they could not answer then this rather large Scottish guy named Hugh who I’m sure had some kind of speech impediment after some more questioning said we don’t want customers like you you’re not welcome go away. However, before this I did ask Nanette some probing questions be she asked him for help at which point he said to her that she knew what she was doing and walked off. In my opinion threw her right under a bus that is not good management or leadership style in fact that is appalling and that instantly caused instant dislike Their company name is Discovery Access and I believe in there are several articles and warnings online. They have been known to use other names. Anyone in Malta beware do not go scam artist total load of rubbish don’t know what they’re selling in fact they’re not selling anything of any use or value to any of you and it will just cost you £1200 for two years which I’m doubtless whether you get anything for that or how much was or 10,000 for 10 years which I think is a big pile of crap. You have to go to spend that kind of money on the holidays that they were offering. We questioned them about all inclusive and basically purely getting a room for their supposed cheap cost they say they arrange flights. I think they do not just beware and if anybody mentions the name you just say fine we’re going because HUGH is absolutely the most vile man I’ve ever met in my life. They won’t let out a link into other articles but just go to digital spy forums and discovery access and you will find way more than I put on. Hope this helps you all be safe and don’t get scammed buds idiotic scammers.

Not a good company and so called debt collectors are no better..going back to Malta In February 2025 and hopefully don't bump into any of their agents ,we're a bit more wise this time around and will be avoiding bus station in saint Paul's where they seem to be lurking in bushes

CORRUPT, SCAMMERS, LIARS, AVOID HUGH SCOTTISH GUY TOTAL SCUM, DO NOT ENTER MAYFLOWER HOTEL AT ANYTIME. AVOID AVOID AVOID. MALTA BUJIBA , SCOTTISH , AND YORKSHIRE LADY BLONDE HAIR AVOID . DONT GET DRAWN IN FROM THE PEOPLE ON STREET NO MATTER WHAT THEY OFFER.

Was pulled off the street in Malta to ‘view a new hotel’. The Mayflower Hotel in Malta just to be clear. Tout told us that we had to be over 35 which my partner wasn’t so were told to to lie and say he was. Had to view the hotel for no longer than an hour and we would receive a ‘free gift’. 3 hours later and find out it’s a ‘timeshare’ scam. When we said no, and I said I felt I was being pressured, they said not at all. Yeah ok 🙄. We were then offered a 2 year deal to try it and felt that their attitude changed when we still said no. Felt like we were being taken to our death in the basement when we had to be signed out like school children. Would have been better just walking out and dealing with the aggression. We were followed out to the toilet/for a cigarette break so we couldn’t disappear. They are high-pressure sales.I work in finance and know that it’s not cost affective but felt like we had to act dumb in arose to get out the door. Saw someone else getting scammed today and wish I’d warned them but appreciate these people need to make a living

We have been members of Access2Leisure for a number of years and during that time we have enjoyed some wonderful holidays in Malta, Lanzarote, Portugal, the UK and, more recently Spain.
We have visited Macdonalds Dona Lola, near Malaga for the last two years. We enjoyed it so much the first time that we booked up again as soon as we could!
The resort is, in our opinion, the type of resort that we feel A2L should be offering. We have had two very relaxing holidays there in 2023 and 2024. The resort itself offers plenty to do with indoor and outdoor pools, excellent restaurants on site and the Entertainments Team offer a range of activities from wine tasting to walks around the beautiful grounds, as well as trips out. Fuengirola and Marbella are both easy to access using the local buses and Malaga is within reach by bus and train. Definitely one to recommend and I am sure we will return there again.
A2L staff are friendly, helpful and respectful when providing information and advice during the booking process.
The recent upgrade to A2L's website has resulted in a more user friendly facility, making searching for resorts much easier and faster.
As it's extremely cold now in the UK, we are definitely beginning to think of our holiday in 2025!

Recently spent two amazing weeks in Malta booked through Discover Access. From booking to arrival the experience was easy, professional and supported. The accommodation at The Mayflower Hotel Qawara and Sunny Coast Qawara was excellent. Both were as advertised and excellent value for money. Comfortable, friendly and spotless. Staff in both places could not do enough. Both destinations highly recommended.

Mr Daniel Robinson and Mrs Beryl Robinson just home from a week’s vacation at Mayflower Hotel.The hotel was set in a perfect location.Room was very clean,the staff came everyday to check and clean our room.Breakfast was very good English style plus fresh fruit.I really liked the catering for gluten free because we taking our family next year.The staff were really friendly and nothing was too much trouble for them,The pool was excellent ,places to sit and enjoy the day bar great.location to bus station 3minute walk .Everyday lovely walk into Bugibba brilliant.A very quick message to Jay from Access2Leisure thank you for bringing us to speed about Access 2Leisure.Also a very big thank you to the staff we don’t see Danny Robinson 😀😄😁

We have been owners for over 34 years now and the customer service has always been excellent. Malta will always be a special place for us and The Mayflower Hotel is a great place to come away on holiday to. We highly recommend the company and its facilities.

The complex was fantastic pool area was great, the apartment was clean and modern,the staff friendly and helpful the apartment wasn’t to far from the beach and shops.

We consider Malta as our second home. We enjoy the friendly people. The friendly helpful staff . Comfortable hotel with restaurant , bar, pool , roof sun deck.

Great venue & hotel, on the side of a steep hill but there is a minibus that takes you up and down to the security hut at the top of the hill, it runs about every 15 minutes or on call! (At no cost)
I honestly do not recommend this resort for dissabled people due to the gradients involved even in the local town which is fantastic but very steep and hilly! although there is a lift at the resort down to the pool and bar areas!

Do not trust these con artists. They dragged me off a street in Qwara in Malta under the pretence of viewing a new hotel, doing a short survey and in return I’d get free bus tour tickets!! Well it was 4 hours of my life I’ll never get back. The hotel was called The Mayflower Hotel which was just awful and I’d never stay in such an awful hotel anyway!! A small English woman called Nanette spoke to me for hours about how amazing they were and promised the world and more. Then a big fat man from Scotland called Hugh with a wonky eye that he told me all about for about 10 mins came over. He will put the pressure on you right away with the facts and figures and then tells you the sky high prices to join this ridiculous group. I said no on 5 occasions as I wasn’t interested but he just wasn’t having it. He wouldn’t take no for an answer. He actually got quite rude and intimidating. I was in a basement level office that could only be accessed by key card and no phone signal. So I literally felt trapped. I signed the papers under duress just so I could get away from them. I didn’t give them any of my financial details and all my personal details were made up too. I was followed and watched by the woman Nanette the whole time as if she was stopping me from leaving. It was a terrible experience and has actually really put me off ever coming back to Malta!!! AGAIN, I MUST STRESS STAY AWAY FROM THESE PEOPLE. THEY ARE NOT NICE, THEY ARE NOT YOUR FRIEND, THEY DON’T CARE ABOUT YOU AND THEY JUST WANT YOUR MONEY. THEY ARE CON ARTISTS!!! THE ONLY SATISFACTION I WILL GET FROM THIS IS KNOWING THAT ALL THE DETAILS I I GAVE THEM WERE ALL FALSE. I HAVE WRITTEN THIS PART IN CAPITALS TO EMPHASISE MY POINT. STAY AWAY FROM THEM!!!

Scammers. Based in Mayflower Hotel, Qawara region in Malta.

They entice you into the Mayflower Hotel under false pretences, then take you to a sub level with coded access doors and you are literally held prisoner until you sign up to their scam contracts. 100% avoid. They held my wife and I three hours. We were literally prisoners. I’m lodging complaints with the Maltese authorities and UK trading standards over this.

Thankfully we passed on no financial details and gave false date of birth, addresses and furnished them with no ID. Literally binning their crap once I’ve lodged a complaint with the Maltese tourist office.

Please do not accept offers for free tickets to view ‘newly opened hotels’. It’s all scammers!

Holiday scam - falsely encouraged into the Mayflower Hotel in Malta for a chat about their hotel for an hour to get free bus passes to the city...nope 3 hours later and £1500 lighter we eventually made our escape by agreeing to their time share plan (by the way the doors were all coded so you couldn't even just walk out!) avoid at all costs, it ruined my holiday as we can't get out of the contract.

As new members to the club and learner computer users our endeavours to book a trip were ardous enter Saskia to save the day, her patience and hard work in helping us find a holiday was above the call of duty,Saskia again thank you very much Keep up the great work, Ken and Teresa ,Dublin

Reception Staff efficient on arrival.
General Staff friendly and helpful.
Bright, clean and welcoming place.
Wonderful weather.
Mayflower Hotel very central to shops and restaurants.
Hotel got busier as our stay went on.
Pool area very good but difficult to find space.
Got noisier as more guests arrived.
Definitely a good hotel in a good location.