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See what reviewers are saying

Rated 5 out of 5 stars

It starts with finding the machine you want for the best price. Up popped Distons. I looked, checked them out, all looked good. Straightforward to order your machine, tick the box for Distons to take... See more

Rated 5 out of 5 stars

Excellent website order of a washing machine in a colour even the manufacturer couldn’t supply Great email communication and help when I rang them for confirmation of the item being in stock and d... See more

Rated 5 out of 5 stars

We had 4 new appliances from Distons. What can I say absolutely brilliant service from start to finish. We emailed with our requirements and Ryan (CEO) came back to us immediately with details of prod... See more

Rated 5 out of 5 stars

Kept informed of when delivery would be. Received call when delivery driver was half an hour away. Two very helpful guys brought new washing machine upstairs as I live in first floor flat and took a... See more

Company details

  1. Appliance shop

Information provided by various external sources

We have over 1,000 appliances available including: Washing Machines, Washer Dryers, Tumble Dryers, Dishwashers, Cookers, Ovens, Hobs, Fridges & Freezers, Vacuum Cleaners + More. Shop online now at Distons.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

712 reviews

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Rated 5 out of 5 stars

Really helpful

Really helpful, needed additional info prior to delivery and contact from the team was prompt. Delivery on time!

Very good.

26 February 2022
Rated 5 out of 5 stars

I cannot recommend this company enough

I cannot recommend this company enough. From the first point of call where I placed the order to the delivery men and what they did! I am over the moon with my appliances, the way they were unpacked, fitted and the old appliances taken away. These men went beyond what was expected and I cannot thank them enough. I wont order from any where else in future and I will let all my friends and family know where to go. Thankyou so much.

26 February 2022
Rated 5 out of 5 stars

Outstanding service - highly recommended

I cannot praise this company highly enough. Our IKEA fridge freezer started to make weird noises, not freeze properly and ice up repeatedly, so quite by chance I found this company, which I’d never heard of before. The guy in the office was marvellous, talking me through the choices without giving me any sales pressure. He then booked us in for a home installation three days later. The fitters who arrived (reminder text the night before, phone call 30 minutes before arrival) were pleasant, polite, incredibly efficient and good humoured throughout. The fridge freezer is great, I am delighted. I know it sounds like they’re paying me to write this, but I have no connection to them except for feeling incredibly pleased that there are still firms which provide a fabulous service like this for a very reasonable price. I can’t recommend them highly enough.

25 February 2022
Rated 5 out of 5 stars

Next day delivery

I Rang on Monday to check if they had the washing machine we wanted, which they did.It was delivered the next day promptly and got us out of a fix. The lads that delivered it were helpful and polite. I would definitely recommend Distons in future.

24 February 2022
Rated 5 out of 5 stars

Brilliant service

Brilliant service! Very helpful advise on product, swift delivery and lovely people who removed old dishwasher and installed new one. Highly recommend and will use them again

23 February 2022
Rated 5 out of 5 stars

Delivery & fitting of integrated dishwasher

We were very impressed with the service & delivery & fitting of our new dishwasher. The 2 fitters were very professional & friendly and nothing was too much trouble for them. Would definitely use again and recommend Distons to anyone.

23 February 2022
Rated 3 out of 5 stars

Never got back

I phoned Distons due to the oven i ordered only having 2 shelves instead of the three i thought it should have. The Guy i spoke to said he wasnt sure and would check and get back to me but he didnt.

23 February 2022
Distons logo

Reply from Distons

Hi Julie,

Thanks for taking the time to leave us a review. I'm sorry to hear you weren't contacted regarding the shelf for your oven. I can see a new oven shelf was sent yesterday morning and will be with you within 3-5 days.

Kind Regards,
Ryan

Rated 5 out of 5 stars

Faultless service

We ordered online having selected the built in double oven we wanted. Price paid was very competitive. The delivery was on time within the 3 hour time slot. The driver was helpful and polite. As already agreed, he took away the old oven and unwrapped the new one to ensure that it was undamaged. All in all a faultless transaction. Thank you.
David

15 February 2022
Rated 5 out of 5 stars

Excellent customer service

Really pleased I found this company, wanted to use a small family company rather than one of the big ones. Also one of a few selling the Ebac washing machines. You can tell how good a company is when there is a problem. There was a small issue on the stock, however as soon as it was flagged up, Ryan picked up the phone (a rarity these days!) to apologise and let me know. It was all sorted out very quickly. This was followed up with emails and a further call from Ryan keeping me informed on what was happening and when the machine would arrive. On the day of delivery, I received a phone call 30 minutes before they were due to arrive, all installed and old machine taken away, can't ask for any more than that. Fantastic service.

13 February 2022

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