Great designs and quick deliveries from Disturbia but the consistency in sizing is a bit of a let down. I've recently bought clothes that I've had to return on nearly every occasion because the sizing... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I absolutely love everything on the disturbia website. Whenever I do an order I order 4-5 things and say to myself I'll try these on and send back what doesn't scream YES to me... I haven't ever sent... See more
Company replied
Disturbia continues to make clothing with fabric that is beautifully eccentric and wonderful to touch. I'll be back again and again for the products. I also find that Disturbia is easy to work with. W... See more
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I just love the style of combining bohemian and gothic elements. I always find something on Disturbia that matches that style or can be combined that way. The velvety or smooth material, the flowers s... See more
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Company details
- #135 of 255 best companies in Ladies' clothes shop
- #324 of 600 best companies in Clothing Shop
- #57 of 74 best companies in Clothing supplier
- #198 of 278 best companies in Fashion accessories shop
- #151 of 236 best companies in Men's clothes shop
- #30 of 68 best companies in Streetwear store
About Disturbia
Written by the company
Shop Womens Shop Dresses Shop Accessories Shop Mens Contact Us
ABOUT DISTURBIA
Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.
Contact info
3 Silverton Court, NE23 7RY, Cramlington, United Kingdom
- +44 (0)333 091 6980
- help@disturbia.co.uk
- disturbia.co.uk
4.4
Excellent
27k reviews
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Thank you so much for your…
Thank you so much for your profesionalism Disturbia. The satisfaction of your clients is truly in the heart of your business.
24 June 2026
Reply from Disturbia
Hi,
We're so pleased to hear that our professionalism shone through and that you feel client satisfaction is at the heart of our business. Thank you for your kind words!
Always timely & delivered 🙏 … rather…
Always timely & delivered 🙏 … rather than the faux «no one was home » - as you watch them walk away w/- knocking & you have to go pick it up
26 June 2026
Reply from Disturbia
Hi,
We're glad to hear that our timely deliveries are appreciated. We understand your frustration with past delivery experiences and are committed to ensuring reliable service.
I'm receiving so many marketing emails
I'm receiving so many marketing emails, I feel like just an end point to your marketing team. 6 emails in 3 days after joining your mailing list and placing an order (not counting the emails related to the order itself). Do you even consider that we really don't have that much money to buy all the stuff you're flogging at us and that one purchase we made was done after long and careful consideration? Please reconsider your email cadence and allow buyers to come to you when ready not try and keep dragging them in. On top of that the bag I bought was indeed on the smaller side, but that's what other buyers said as well so that's on me.
13 July 2026
Reply from Disturbia
Hi,
We appreciate you taking the time to share your feedback regarding our email communications and your recent purchase. We understand your frustration with the frequency of our marketing emails and acknowledge that our current cadence may be overwhelming. We are actively reviewing our email strategy to ensure a better experience for our customers, allowing them to engage with us at their own pace. We also note your comment about the bag's size and appreciate your understanding on that matter. Your insights are valuable as we continuously work to improve our services and product offerings.
Reply from Disturbia
Hi,
We appreciate your wonderful feedback! We are so happy to hear that you had a great experience with both our product and our customer service.
This was my first time ordering from…
This was my first time ordering from this site. Dress came on time and looked exactly how it was shown in photos. I received several compliments on it, totally recommend if you are eyeballing it!
24 June 2026
Reply from Disturbia
Hi,
We are so happy to hear that your first order arrived on time and that the dress looked exactly as pictured! It's wonderful that you received so many compliments.
Reply from Disturbia
Hi,
We're so glad to hear you love our beautiful clothes and had an excellent shopping experience! Thank you for your wonderful feedback.
Reply from Disturbia
Hi,
We appreciate your positive feedback! We're so happy to hear that you are pleased with the prompt delivery, great product, and excellent price.
Everything was fine and like the…
Everything was fine and like the description. Delivery was fast
25 June 2026
Reply from Disturbia
Hi,
We're so pleased to hear that everything met your expectations and that your order arrived quickly! We appreciate your positive feedback.
Reply from Disturbia
Hi,
We're so happy to hear that you love our designs and products, and that you find them to be good value for money! We appreciate your positive feedback.
Reply from Disturbia
Hi,
We're so happy to hear that you love the clothes and that your package arrived quickly! Thank you for your wonderful feedback.
Nice......
26 June 2026
Reply from Disturbia
Hi,
We're so happy to hear that you found your order nice! Thank you for your wonderful feedback.
very great!!!
25 June 2026
Reply from Disturbia
Hi,
We're so happy to hear that your experience with us was very great! Thank you for your wonderful feedback.
Disturbia was amazing with my size…
Disturbia was amazing with my size exchange. No fuss, no complications, no problems!
26 June 2026
Reply from Disturbia
Hi,
We're so glad to hear that your size exchange with us was a smooth and positive experience! We appreciate you taking the time to share your feedback.
Reply from Disturbia
Hi,
Thank you for your wonderful review! We're so glad to hear that you love the quality and beautiful design of our product. We truly appreciate your feedback!
Customer service is great
The Quality of the products is good.
The shipping and stock controle could use some evaluation.
One item I ordered did not arrive, because of a stock eroor. Other items (ceramics) arrived broken twice because of poor packaging.
The customer service was very helpful and fast.
So overall I am satisfied with my experience.
26 June 2026
Reply from Disturbia
Hi,
We're glad to hear you're satisfied overall and appreciate your feedback on product quality. We sincerely apologize for the stock error and the broken ceramics due to insufficient packaging. We're actively reviewing our shipping and stock control processes to prevent these issues in the future. It's great to know our customer service team was helpful and fast.
Reply from Disturbia
Hi,
Thank you for contacting us. We are delighted to hear that you found your experience great with us and your clothes are beautiful. Thank you again!
Beautiful homeware
Delighted with the case and candle holder I ordered. They were presents for my daughter and she loved them. Thank you.
27 February 2026
Reply from Disturbia
Hi,
We're so happy to hear you're delighted with the case and candle holder! It's wonderful that they were presents for your daughter and she loved them. Thank you for sharing your positive experience!
It was simple and efficient.
29 June 2026
Reply from Disturbia
Hi,
We are so happy to hear that your experience with us was both simple and efficient. We truly appreciate your kind words.
Great designs for varied mature wardrobe
Quality of clothing is fantastic and sizing is typically exceptionally true to the photo modelling of them and sizing. Reliable ordering experience.
26 June 2026
Reply from Disturbia
Hi,
We're so glad to hear you find the quality of our clothing fantastic and the sizing exceptionally true to the modeling! It's wonderful that you've had a reliable ordering experience.
I absolutely love everything on the…
I absolutely love everything on the disturbia website. Whenever I do an order I order 4-5 things and say to myself I'll try these on and send back what doesn't scream YES to me... I haven't ever sent anything back lol apart from one exchange where I needed the next size up and that was a very smooth and quick turnaround. My favourite clothes website ❤️
13 July 2026
Reply from Disturbia
Hi,
We're absolutely thrilled to hear how much you love everything on our website! It's fantastic to know that your orders consistently exceed your expectations and that you rarely need to send anything back. We're especially glad that your exchange was smooth and quick. Thank you for making us your favorite clothes website!
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