DMB Car Seats Reviews 

253
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpfulness, making the process of choosing and fitting car seats feel much less daunting. The service is frequently described as outstanding, with many appreciating the personalized advice, quick responses, and efficient handling of orders. People are highly satisfied with the products, finding them perfect for their children's safety and comfort, and the delivery service is consistently noted for its speed and reliability. Reviewers also highlight the excellent after-sales support, with the company going above and beyond to resolve issues and provide ongoing guidance on car seat usage and safety.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, particularly praising their helpfulness,... See more

Service

Clients share positive opinions on service, consistently describing it as outstanding, brilliant, and amazing... See more

Product

Customers had positive experiences with product, expressing satisfaction with car seats for their children,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and knowledge of... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are more than happy with the lovely high back booster seat for our son. We had our very tall son’s axkid mini kid 4 installed by DMB car seats. I knew i’d definitely be purchasing our high back boo... See more

Company replied

Rated 5 out of 5 stars

Recently bought the Avionaut Cosmo from DMB Car Seats. Seat is perfect for our new born - really happy with purchase and reassured our wee one will be as safe as possible travelling in the car. I'm... See more

Company replied

Rated 5 out of 5 stars

We’ve used DMB car seats several times, and Deborah has been absolutely fantastic! She’s always quick to respond, offers helpful advice, and goes above and beyond to assist. When we encountered a... See more

Company replied

Rated 5 out of 5 stars

The service was so quick, from the message responses to availability of appointments and stock of car seats - everything was so efficient! The knowledge passed on was amazing and it's evident Deborah... See more

Company replied


Company details

  1. #5 of 90 best companies in Baby shop

Written by the company

Retailing and advising on the safest car seats to keep your children as safe as possible for as long as possible. IOSH certified, face to face installation and appointments around the Aberdeen and Aberdeenshire area, taking the stress out of car seat shopping. Remote installations throughout the UK with free advise and aftercare with all purchases.


Contact info

5.0

Excellent

TrustScore 5 out of 5

253 reviews

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5.0

All reviews

(253)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Our 3rd seat from DMB

Once again, amazing service from Deborah this was our 3rd seat from her. Quick response & delivery time. Always happy to be contacted whenever you have a query. The aftercare is also worth 5*!

2 March 2026
Unprompted review
DMB Car Seats logo

Reply from DMB Car Seats

Thank you so much for trusting me with your wee ones, and coming back again. It's always a pleasure. Deborah

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service from Deborah - we rang on a Friday night after realising at the last minute that we needed a travel car seat for our holiday the following Monday. She arranged express shipping and it was with us by Sunday. Couldn’t thank her enough - excellent company and service and would 100% recommend. Thank you again!

27 February 2026
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Reply from DMB Car Seats

Thank you so much for your lovely review. I'm glad we got you all sorted for holiday.Deborah

Rated 5 out of 5 stars

Excellent

Excellent. From start to finish. Easy, knowledgable and reliable

4 March 2026
DMB Car Seats logo

Reply from DMB Car Seats

Thank you so much Natalie for the lovely review.

Rated 5 out of 5 stars

So helpful!

DMB is fantastic. I was anxious about driving over to the shop with my little one, but Deborah drove out to us (free of charge). She did a demo of the car seats I asked her to bring, and she had new ones with her that I could purchase. She also answered so many questions I had!

Most notably I felt like Deborah didn't try to sway me to purchase a more expensive chair. She really wanted to help us find one that works for our family and baby. She said I could continue to ask her questions if I needed help with fitting my child into the chair as he grows.

I feel so grateful to have asked Deborah for help. I'd recommend DMB Car Seats to all parents!

For context: car rides have been stressful with my baby who cries every car ride. We tested out the car seat we purchased from Deborah and we had the happiest drives to date.

24 February 2026
Unprompted review
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Reply from DMB Car Seats

Thank you so much Rachelle. I'm glad we found the perfect seat for your wee one. He looks so comfy in his new seat.

Rated 5 out of 5 stars

You can't put a price on peace of mind for your little ones!

We have been to Deborah three times in the last year for different upgrades for our three boys and have been so delighted every time. You can't put a price on peace of mind with your little ones car seats. Thank you!!

25 January 2026
Unprompted review
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Reply from DMB Car Seats

Thank you for always trusting me with your childrens safety. So happy you are all sorted.

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service! 100%recommend! Real experts going out their way to help and give you the best custimer experience always

4 December 2025
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Reply from DMB Car Seats

Thank you so much for your review.

Rated 5 out of 5 stars

Car Seat fit check…

I got in touch with Deborah for advice about a spare car seat for my 3 year old for his grandparents car. Deborah was quick to reply and provided me with an abundance of advice and relevant links about the safety of ERF. I then booked a fit check for the current car seat. Deborah gave an expert fit and check and demonstrated where to check if the car seat was still suitable for him. At the same time, Deborah saw my little girl sat in her car seat and saw that the isofix base was not required in Granny's car, due to the seats being sloped, and Deborah correctly fitted the car seat using the seat belt to secure it in place. I had my daughter in a car seat wrap and Deborah gently reminded me that it can cause over heating and to just use a blanket when transporting her between the house and car. I would highly recommend using DMB services for advice or to purchase new car seats for your child.

28 January 2026
Unprompted review
DMB Car Seats logo

Reply from DMB Car Seats

Thank you Amanda for the lovely review.

Rated 5 out of 5 stars

Highly recommend

From my first contact with Deborah I knew she would be perfect in helping me find my babies new car seat. I wanted the safest car seat. She was very knowledgeable and asked lots of questions to ensure she could recommend the right car seats for my girls age, height and weight. She gave full detail on each car seat and helped me pick my new one.

I live a long distance from DMB so wasnt able to see Deborah in person however, the after service care and support was amazing too. She guided me on fitting the car seat and correct positioning for my baby.

Cannot recommend Deborah enough, if your looking for a new car seat please get in touch with her.

27 November 2025
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Reply from DMB Car Seats

Thank you so much Molly for the lovely review. It has been a pleasure. Please reach out if you need anything. Deborah

Rated 5 out of 5 stars

Outstanding service

The service received from DMB car seats is always outstanding. If you need a car seat of any kind, this is the place to shop. The after sales service is so reassuring knowing that your child will be safely fitted in the seat as they grow.

30 November 2025
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Reply from DMB Car Seats

Thank you Nicola for the lovely review. I'm glad you find the aftercare so useful. Deborah

Rated 5 out of 5 stars

safest products on the market

DMB only sell the safest products on the market, and Deborah is knowledgeable on all of them. Very helpful and very friendly.

12 November 2025
DMB Car Seats logo

Reply from DMB Car Seats

Thanks Scott. Glad we got you guys all set up for the new arrivals, Deborah

Rated 5 out of 5 stars

Always really helpful and gives you all…

Always really helpful and gives you all the information you need on each car seat. Great that she helps install the seat and shows how child should be correctly fitted. Have used many times now and would always recommend.

26 October 2025
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Reply from DMB Car Seats

Thank you Alana for the lovely review. Always nice to see a returning customer. Deborah

Rated 5 out of 5 stars

Excellent service!

Excellent service. I had a couple of questions about which seat to buy to fit three across in my car. Deborah was easily contactable to answer these questions and even after I had the car seat, to assist me with installing the seat. Excellent level of care and I will definitely be using this company again.

5 October 2025
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Reply from DMB Car Seats

Thank you so much. So pleased we managed to get you guys all set up, Deborah

Rated 5 out of 5 stars

Excellent service

Excellent service
Second time we’ve purchased from DMB and cannot fault them!

20 October 2025
DMB Car Seats logo

Reply from DMB Car Seats

Thank you so much for the lovely review. Deborah

Rated 5 out of 5 stars

excellent small family run business

excellent small family run business. we had some issue with my order and with the delivery due to complex circumstances, the owner was always in touch to fix the issues and advise on solutions. v. impressed, I really recommend shopping here!

16 June 2025
DMB Car Seats logo

Reply from DMB Car Seats

Thanks so much Dorota. I'm glad you appreciated the service and happy we could get you sorted. Deborah

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