DMB Car Seats Reviews 

253
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpfulness, providing detailed advice and making the process of choosing car seats easy and reassuring. Many people highlight the outstanding service, noting quick responses, efficient appointments, and proactive support in resolving issues. Reviewers are very satisfied with the products, emphasizing the safety, comfort, and suitability of the car seats for their children. The personalized approach, including fitting advice and aftercare support, ensures children are safely and correctly positioned as they grow.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as fantastic, brilliant, and... See more

Product

Users describe positive interactions with product, expressing happiness with high-back booster seats and the... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and knowledge... See more

Response time

Customers had positive experiences with response times, consistently noting quick and helpful interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are more than happy with the lovely high back booster seat for our son. We had our very tall son’s axkid mini kid 4 installed by DMB car seats. I knew i’d definitely be purchasing our high back boo... See more

Company replied

Rated 5 out of 5 stars

Recently bought the Avionaut Cosmo from DMB Car Seats. Seat is perfect for our new born - really happy with purchase and reassured our wee one will be as safe as possible travelling in the car. I'm... See more

Company replied

Rated 5 out of 5 stars

We’ve used DMB car seats several times, and Deborah has been absolutely fantastic! She’s always quick to respond, offers helpful advice, and goes above and beyond to assist. When we encountered a... See more

Company replied

Rated 5 out of 5 stars

The service was so quick, from the message responses to availability of appointments and stock of car seats - everything was so efficient! The knowledge passed on was amazing and it's evident Deborah... See more

Company replied


Company details

  1. #5 of 94 best companies in Baby shop

Written by the company

Retailing and advising on the safest car seats to keep your children as safe as possible for as long as possible. IOSH certified, face to face installation and appointments around the Aberdeen and Aberdeenshire area, taking the stress out of car seat shopping. Remote installations throughout the UK with free advise and aftercare with all purchases.


Contact info

5.0

Excellent

TrustScore 5 out of 5

253 reviews

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5.0

All reviews

(253)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

After consulting for a seat fitting for my current car seat as I couldn’t figure it out. I was told it wasn’t compatible incompatible with the car and could end in serious injury to my baby if involved in a crash. Bought a new one recommended by her and she came with it the next day to fit it and show me how my son should look and fit into it. Highly recommend thank you again

7 October 2025
DMB Car Seats logo

Reply from DMB Car Seats

Thanks so much for the review Vicky. Glad we got you guys all sorted. Deborah

Rated 5 out of 5 stars

Fantastic service

Deborah was fantastic, knows her stuff and was explain to explain everything so thoroughly. She spent so much time with us going through different options and testing them in the car but never felt like a pushy sale. I've been telling everyone with kids about her! Already planning to go back when we need a seat for second car and granny's car.

23 August 2025
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Reply from DMB Car Seats

Thank you so much for the lovely review Vicki. Im so glad you love your new seat. Deborah

Rated 5 out of 5 stars

Highly recommend DMB

We reached out to DMB after struggling to go anywhere in the car with our little one. She has severe reflux and neck tension and would just scream every time she went in her infant carrier. Straight away DMB knew exactly what type of seat she needed to be in. The knowledge and friendlessness were second to none. Our little girl has not only smiled in her new avionaut stardust seat, but also fallen asleep! We are delighted and feel like we can now go out! Thanks again for all your help and specialist fitting! 🤩

18 September 2025
Unprompted review
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Reply from DMB Car Seats

Aww thank you Natasha for the lovely review. It was a pleasure helping you and I'm so pleased you all love your new car seat. Deborah

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish . Deborah was a pleasure to deal with. Will definitely be recommending her to others .

12 September 2025
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Reply from DMB Car Seats

Thank you so much Donna. I hope you guys love your new Sky. Thanks
Deborah

Rated 5 out of 5 stars

Efficient service from extremely knowledgeable staff

The service was so quick, from the message responses to availability of appointments and stock of car seats - everything was so efficient! The knowledge passed on was amazing and it's evident Deborah is extremely educated when it comes to car seat safety. There was nothing she couldn't answer about the seats she stocks. She was amazing with my daughter and nothing was too much trouble for her.

20 August 2025
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Reply from DMB Car Seats

Thank you so much Rebecca for your lovely review. It was a pleasure helping you choose your car seat. Thanks Deborah

Rated 5 out of 5 stars

Great Service

We booked an appointment to try different car seats in our car as we were a bit unsure what would fit/be best for us. We found the appointment super helpful, Deborah was so friendly and made us feel really at ease. Buying the right car seat felt so daunting but the appointment was great and really helpful

25 August 2025
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Reply from DMB Car Seats

Thank you so much Louise. It was a pleasure helping you find the right seat for your baby.
Deborah

Rated 5 out of 5 stars

Exceptional customer care

Incredible, personable and speedy customer service and support to helolp me decide which travel car seat to buy over the phone. Even though I live nowhere near Scotland! Product arrived the next day. Would 100% buy from Deborah again and recommend her. (We bought the Nachfolger City+)

31 August 2025
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Reply from DMB Car Seats

Thank you Sabrina. I'm so happy you are pleased with your purchase. The Nachfgoler is amazing!
Deborah

Rated 5 out of 5 stars

Highly recommend DMB

We were recommended DMB car seats and have been really impressed by the service provided as both consultant and distributor of several car seats. Deborah was friendly, professional and knowledgeable on all safety aspects and market options. She was able to advise on the type of seat we were looking for, check compatibility with our car and ensured it was a good fit for our son. Also highlighted other safety equipment (knee guard) which we hadn’t considered. We’ve since returned for a second order and would highly recommend to any parents looking for safe and comfortable seats for their kids.

13 August 2025
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Reply from DMB Car Seats

Thanks so much Geoff for the lovely review. I'm pleased you found the service useful and informative, and you are happy with your purchases. Deborah

Rated 5 out of 5 stars

Fantastic service

We’ve used DMB car seats several times, and Deborah has been absolutely fantastic!

She’s always quick to respond, offers helpful advice, and goes above and beyond to assist. When we encountered an issue, she was incredibly proactive and resolved it in no time—something that’s rare to find these days, as many companies leave customers without proper support. But DMB is definitely an exception!

I can’t recommend them enough—10/10 service!

3 August 2025
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Reply from DMB Car Seats

Thanks so much James. Really pleased we found a solution and got you guys all sorted. Deborah

Rated 5 out of 5 stars

Deborah gave great advice on car seat…

Deborah gave great advice on car seat safety and suitability for my family's needs and circumstances. Dispatched very quickly too. If you need a car seat, this is the place to go!

7 July 2025
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Reply from DMB Car Seats

Thanks Rosie for the lovely review. Hope you're liking your new seats.
Deborah

Rated 5 out of 5 stars

Amazing installation and support

We went through the installation and guide together and I tried fitting my baby in a few times to be sure I had it right.

23 June 2025
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Reply from DMB Car Seats

Thank you Tolu for the lovely review. Your wee one looked super comfy in his new car seat.
Deborah

Rated 5 out of 5 stars

Really fast to respond and recommend!

Really fast to respond and recommend a suitable car seat. Was able to order directly off website and had an offer to help fit into my car (which I chose not to have). However when I queried the car fit they were super helpful at guiding me!

5 June 2025
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Reply from DMB Car Seats

Thank you Rebecca for the lovely review. I'm glad you enjoyed your shopping experience with DMB. Deborah

Rated 5 out of 5 stars

Excellent Service

I got some great advice on what seat is best for the kind of car I have taking into account thr baby's height and weight. Also got the seat installed at my work, giving a wide choice of dates and times.

29 May 2025
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Reply from DMB Car Seats

Thanks Tracy for the lovely review. Deborah

Rated 5 out of 5 stars

I have a great experience ordering from…

I have a great experience ordering from DMB Car Seats. I emailed on a Sunday with a query and had a reply the same day. Deborah was super responsive and very helpful. The seat arrived very quickly and was easy to fit. My wee boy seems very happy in it. Thank you!

26 May 2025
DMB Car Seats logo

Reply from DMB Car Seats

Thanks Laura for the lovely review. Deborah

Rated 5 out of 5 stars

A really excellent service

A really excellent service. Car seat safety info is so difficult to digest, so speaking to an expert is invaluable. They helped us picking seats for two small cars while still being able to maintain rear facing for a few more years. Brilliant.

6 May 2025
DMB Car Seats logo

Reply from DMB Car Seats

Thanks for the lovely review Jean. So glad we found a solution for you.
Deborah

Rated 5 out of 5 stars

If I could give 10 stars I would!!!!!

If I could give 10 stars I would. Deborah has been nothing short of amazing. After being let down by another company (I will not name), Deborah emailed me back straight away with stock information and also timeframes for delivery. Deborah was away for training but had even gone to the trouble to get her husband to ship the seat to us. It arrived within a matter of DAYS. (2!!!). Also, as this is our first fixed seat, we were worried about the installation (we had watched DMBs YouTube video). I emailed DMB Car Seats and Deborah provided me with a contact number to WhatsApp her photos/videos etc. I sent them and had a reply STRAIGHT AWAY. I honestly cannot thank DMB Car Seats enough. We purchased the Avionaut Sky Airflow in Pink and we are over the moon!

Thank you again. We will recommend DMB to all our friends and family every time!

16 April 2025
DMB Car Seats logo

Reply from DMB Car Seats

Thank you Rebecca for the amazing review. I'm glad you feel happy and confident with your purchase. Remember were always on hand to help whenever needed.Deborah

Rated 5 out of 5 stars

Excellent Service

Great friendly communication, fast response and prompt delivery. Very efficient and reasonably priced. Have not installed car seat yet but appears to be good quality. Overall excellent service. Thank you!

8 April 2025
DMB Car Seats logo

Reply from DMB Car Seats

Thank you Holly for the lovely review.
Deborah

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