DocBright Reviews 223

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

First time ever try something like this. Thought maybe it could be a scam but after reading review here and figuring can’t lose sleep over 50 bucks decide to try it since booking at dermatologist has... See more

Rated 1 out of 5 stars

DocBright refuses to send refills or even answer messages after 30 days unless you pay for another consultation, even after years of being on the same medication. Frustrating and expensive.

Company replied

Rated 5 out of 5 stars

I couldn't get my daughter into a regular dermatologist until a couple weeks out. She really needed something for her skin to help clear up a rash that was getting worse everyday. Thankfully I found d... See more

Company replied

Rated 5 out of 5 stars

This was an amazing experience! I have never used a telehealth service before and I was very impressed and surprised at how smooth this went . They make it very easy to send over your photos and withi... See more

Company details

  1. Clinic

Written by the company

Connect with healthcare professionals & medical providers using our smart Telehealth options. Get a diagnosis, treatment plan, and prescriptions without stepping foot in a medical office.


Contact info

3.8

Great

TrustScore 4 out of 5

223 reviews

5-star
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Rated 5 out of 5 stars

The MD prescribed medications which…

The MD prescribed medications which seems to work for my skin condition. Less then a week I can already see and feel the difference.

27 July 2021
Unprompted review
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Reply from DocBright

That's awesome! We love it when treatments work effectively the first time. If there's anything else you need from us, just let us know. -DocBright Care Team

Rated 4 out of 5 stars

This was a lifesaver!

As someone who just recently came into a situation where I was currently looking for new health insurance but needed help for my eczema fast, this place exceeded my standards! Not only was the process super simple, I did it on my hour lunch break from work, but I got prescription sent to my pharmacy within the same day ready to pick up the next day. Though the prescriptions were a bit expensive this was still an absolute blessing for my hands and would recommend to anyone and everyone!

23 July 2021
Unprompted review
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Reply from DocBright

We’re so glad to hear that you had a great experience with us! In the future, if you find prescriptions to be too expensive don’t hesitate to reach out to us at CareTeam@docbright.com. Our all-star team is always happy to help find alternative, more affordable options and coupon codes for you without you having to lift a finger. We’re here for you! Thanks for being a loyal DocBright patient. -DocBright Care Team

Rated 5 out of 5 stars

Awesome Experience

We had an excellent experience! This was our first time using DocBright. The process was very easy and user friendly. The doctor was awesome and responded right away! I highly recommend DocBright!

23 July 2021
Unprompted review
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Reply from DocBright

Thanks for the recommendation, Felicia! We're here for you! -DocBright Care Team

Rated 5 out of 5 stars

DocBright was AWESOME!!!

21 July 2021
Unprompted review
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Reply from DocBright

YOU are awesome too John! Thanks for trusting DocBright with your care, and don't hesitate to let us know if you ever need anything from us :) -DocBright Care Team

Rated 5 out of 5 stars

I was a tad bit skeptical at first but…

I was a tad bit skeptical at first but I'm so glad I trusted DocBright! The response to my skin concerns was quick and professional. My skin is healing and I'm more than pleased. Thank you again!

20 July 2021
Unprompted review
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Reply from DocBright

We understand! It's hard to find the best care for your skin condition. We were glad to be that resource for you. Don't hesitate to reach out if there is anything else we can do! -DocBright Care Team

Rated 5 out of 5 stars

Omg....

Omg..... The service was outstanding! I'll refer everybody to DOCBRIGHT/DERMATOLOGIST service. My skin has cleared up within 4 days. The MD knew exactly what to prescribe once seeing my pictures/skin!! I'm so thankful.

S. Golden

20 July 2021
Unprompted review
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Reply from DocBright

Wow! Thank you! Your recommendation is greatly appreciated. We're always here for you when you need us. -DocBright Care Team

Rated 5 out of 5 stars

Really easy and affordable

Really easy and affordable, well worth the money for the ease!

19 July 2021
Unprompted review
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Reply from DocBright

So glad to hear you had a positive experience! If you need us, we're here for you. -DocBright Care Team

Rated 5 out of 5 stars

Great experience, super convenient

This service turned out to be the perfect solution for my issue. I was able to have my skin issue reviewed by a highly rated dermatologist for the same price a competitor was charging for the services of a Nurse Practitioner. The solution prescribed by Dr. Anna Chacon has worked well. The prescription was sent to my pharmacy quickly. The convenience of not having to visit a doctor's office for an external medicine issue was very much appreciated. I am 100% pleased with every aspect of my experience with DocBright.

16 July 2021
Unprompted review
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Reply from DocBright

Thanks for the kind words, Steve. The dermatologists work hard to make sure you have a perfect experience, and we know they'll appreciate your review :) -DocBright Care Team

Rated 5 out of 5 stars

Super easy to submit documents

Super easy to submit documents.
Hopefully the results are quick and the treatment is effective!

14 July 2021
Unprompted review
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Reply from DocBright

It's great to hear that you had a positive and easy experience, Jacob. Don't hesitate to reach out whenever you need us. -DocBright Care Team

Rated 5 out of 5 stars

I Love DocBright!

DocBright is great! I love how I didn’t have to go in person to see a dermatologist. The sign-up process was easy as well. The medication I was prescribed has been working, and I’m very happy with it! I would recommend DocBright to anyone.

12 July 2021
Unprompted review
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Reply from DocBright

Thanks Adrian! We so greatly appreciate all of your recommendations. -DocBright Care Team

Rated 5 out of 5 stars

Excellent—fast, affordable, effective

Excellent! I’ve tried several telehealth and in-office doctors to diagnose a recurring issue with no luck. I had 1 visit w DocBright and got the correct diagnosis and treatment I needed! The service was fast and cost effective—highly recommended!

12 July 2021
Unprompted review
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Reply from DocBright

Thanks for the recommendation, Jenni! We so greatly appreciate it. -DocBright Care Team

Rated 1 out of 5 stars

Do not use this service

Do not use this service. The doctors will give you a treatment plan but when you ask a question about it they do not get back to you even if it’s within the 7 days they say you will have access to your doctor. It’s a waste of money.

9 July 2021
Unprompted review
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Reply from DocBright

Hi Bernice! Thanks for reaching out to DocBright. I do see that you emailed us this morning, and our Care Team replied within 15 minutes requesting your Submission ID so that we can get your questions routed to the correct doctor. Prior to this, we didn't receive any communication, and we sincerely apologize for any delay. Rest assured, you will continue to have access to your doctor for questions even if needed beyond the 7 days. Your satisfaction and care are our top priority, and we will do anything in our power to ensure you have a five-star experience.

Rated 5 out of 5 stars

Dr Anna

Dr. Anna was very informative diagnosing my condition, she started me on a medication regimen and I’ve been seeing significant signs of improvement in the last 5 days.

3 July 2021
Unprompted review
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Reply from DocBright

That's great to hear! Improvement is what we like to see. We will be sure to pass along your kind words to Dr. Chacon :) -DocBright Care Team

Rated 5 out of 5 stars

Excellent FAST service

Excellent FAST service. My skin has healed very nicely!

20 June 2021
Unprompted review
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Reply from DocBright

Awesome! That's what we love to hear. If you need refills or any other assistance, we are here to help. -DocBright Care Team

Rated 5 out of 5 stars

Great service from the comfort of your own home! DocBright is great! ⭐️⭐️⭐️⭐️⭐️

I found out I had Dyshidrotic eczema on my finger and was given a prescription within 2 hours! I am extremely grateful for this speedy and professional service. Fortunately I had read the Trustpilot reviews before signing up and it gave me the assurance I needed to sign up. Hopefully my review will help you as well. COVID has created a lot of challenges and having something like this is a godsend! Highly recommended😃

11 June 2021
Unprompted review
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Reply from DocBright

Thank you so much! We are sure your review will help others too, so THANK YOU again! -DocBright Care Team

Rated 5 out of 5 stars

Fast and super simple at a lower price…

Fast and super simple at a lower price than an office visit. I've always just waited for things to clear up on their own due to price and the inconvenience of finding a doctor and scheduling an appointment usually a week or two in advance. I got a prescription same day and was able to get my face back to normal within just a couple days.

10 June 2021
Unprompted review
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Reply from DocBright

Same day is what we strive for at DocBright and it's great to hear that we delivered on that promise for you. Please don't hesitate to let us know how else we can be of help when you need it. -DocBright Care Team

Rated 5 out of 5 stars

It was convenient

It was convenient, quick, inexpensive and prescriptions called in for me.

8 June 2021
Unprompted review
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Reply from DocBright

Sounds like a Win-Win-Win all around. That makes us so happy! Thanks for using DocBright, and remember we are always here for you. -DocBright Care Team

Rated 5 out of 5 stars

The ointments the doctor recommended…

The ointments the doctor recommended were both exceptional ,I’ve tried all sorts of medication to no avail,thank you sir.

31 May 2021
Unprompted review
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Reply from DocBright

You're so welcome! This makes us so happy to hear. We're here if you ever need refills or something else. -DocBright Care Team

Rated 5 out of 5 stars

Got a tattoo recently and apparently…

Got a tattoo recently and apparently I’m super allergic to the adhesive bandage and I developed an allergic contact dermatitis, I thought it would go away, but unfortunately it got worst, and my itch was severe that I couldn’t even sleep. Was extremely hard to get a dermatologist appointment. So glad to found this! Dr. Mandel was super fast at responding, and gave me everything I needed. The rash is almost gone now! Will definitely recommend this to people that needs a derm in a clutch! Thank you!

31 May 2021
Unprompted review
DocBright logo

Reply from DocBright

Thanks for sharing about your experience with Dr. Mandel. We will be sure to pass along the kind message. Thanks for being a loyal DocBright user. -DocBright Care Team

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