Dolmen Insurance Brokers Reviews 

148
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very happy with my experience with Dolmen Insurance. Hannah was lovely to deal with & dealt with my query & amendment quickly & efficiently - thank you

Rated 5 out of 5 stars

Since moving to Ireland, I have had the worst experience trying to get my car insured with a foreign licence. Most insurance companies would either not recognize my Canadian licence or would quote... See more

Rated 5 out of 5 stars

Darryl helped me with our Yearly Insurance Renewals today... Saved another good few hundred Euro for us, between the Cars and Home insurances! Great guy to talk with and definitely goes the extra m... See more

Rated 5 out of 5 stars

Our experience with Dolmen insurance was nothing but pleasant. Dolmen offered us a much better quote than our previous insurer 123. Cutting the cost by more than 50%. Darryl was easy to deal with and... See more

Company details

  1. Insurance broker

Written by the company

Dolmen Insurance Brokers was set up in 1998 Artane, Dublin 5. This location, just north of the City Centre had no Brokers and the Company grew quickly. In 2001, we purchased Rooney Insurances Swords (then called NRG) and merged their customers and staff with ours. The increased volume helped to improve our service and products available for our customers. In 2015 we purchased a Specialist Insurance Brokerage called C U Safe which specialises in Insurances for Credit Union members. At Dolmen Insurances, we have a range of products on offer at very competitive pricing. We always work in the best interest of our clients, not the insurers and our clients receive multiple quotes on suitable insurance products. Our Insurance clients have the peace of mind that they deal with a specialist insurance brokers. Our experts are there for our clients when they need advice and especially when they need us most and have to make a claim.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(148)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

I'll second all of the comments about…

I'll second all of the comments about Dolmen Insurance being so easy to deal with and so helpful. Eddie had my horsebox insured in a matter of minutes. Never had insurance go though so efficiently. Thanks Eddie!

26 August 2024
Unprompted review
Rated 5 out of 5 stars

What a refreshing experience

What a refreshing experience. I spoke to a human (Eddie Lawlor) who was friendly, efficient and had my house insured in a matter of minutes. He was helpful, knowledgeable and interested helping me get the insurance policy I required. I have spent 2 months with other companies making me jump through hoops and increasing the policy costs for no reason. Eddie has quoted me for my cars and I will be going to Dolmen first for all my future insurance needs. Keep up the good work.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Dealt with Eddie and Cian recently for…

Dealt with Eddie and Cian recently for van and home insurance, they were so friendly ,helpful and knowledgeable when putting together policies for us .An absolute asset to this company would highly recommend them both, look forward to doing more business with you in the future.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

I had issues getting mortgage…

I had issues getting mortgage protection spoke with Aine who immediately put me at ease with her knowledge - Cover organised in less than 10 minutes Ask for Aine when it comes to mortgage protection

26 October 2023
Unprompted review
Rated 1 out of 5 stars

Dealing with Dolmen

I had a brief issue with the company. I rang to speak to a manager and was given Paul Clements direct number. My conversation with Paul was not what I expected. I found Paul very aggressive on the the phone. In the end I had to go because he would not let up.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

I can't recommend Dolmen Insurance…

I can't recommend Dolmen Insurance brokers enough. We are a small business in Dublin. We recently received our company insurance renewal notification. The cost had increase, pretty much like everything else. I decided to ring around and get some quotes. I rang a couple of brokers. Got call centres, was on hold for 15 - 20mins etc. I rang Dolmen, got to speak to person in Dublin, wishing 30 mins I had a call back, a cheaper quote and more cover with their policy. They took care of all the paper work. I can't recommend enough. We are moving our fleet Insurance over in October. Philip and Paul thank you for making the process simple. Our company prides itself on our customer service and Dolmen is one of the very few whom I found do the same.

1 August 2023
Unprompted review
Rated 1 out of 5 stars

Progress my A**e

Over the last few years I've had nothing but problems trying to make contact by phone. Left on hold for a half an hour then to be told we're too busy to take your call. Been trying to renew my camper insurance on line to have my card rejected doesn't recognise my expiry date because I've got a new card (same number) with a new expiry date. If you call this progress give me the older ways anytime.....
Wish I had the option of giving ye a zero star review.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Was a great company for many years.
But lately Customer service is not good.
72 hours reply time is not good enough, understaffed.
I moved to another company who answer their phones

6 June 2023
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. Must have rang 50 times. Finally spoke to someone who was to email a quote. One week later no email. Rang 3 more times with promises of a callback.. Again nothing. Don't waste your time with this company. Worst and most frustrating customer service ever. ZERO STARS.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent quotes callbacks service from Eddie of Dolmen Insurance for House and Car policies. Delighted to have joined them. A pleasure to deal with.

3 May 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. This is the 3rd year in a row getting my motor insurance from Dolmen. Service is always excellent, staff always friendly and the price is always competitive. Would highly recommend.

3 January 2023
Unprompted review
Rated 5 out of 5 stars

Great service for more than a decade

We have been with Dolmen for more than a decade now, trusting them with home, car and business insurance policies. They have never failed to help steer us neatly through challenges with claims, and are always helpful with renewals and getting us the best price possible. I highly recommend going with them

18 November 2022
Unprompted review

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