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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication throughout the entire process. Many people highlight the exceptional service received, noting the team's efficiency, clear communication, and ability to navigate complex situations smoothly. Reviewers frequently mention feeling well-supported and informed, with staff going above and beyond to ensure a positive experience. The personalized approach and expertise of the team are often cited as key factors in achieving successful outcomes for customers.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous, friendly, efficient and so helpful. The whole team were a pleasure to deal with and totally focussed on getting our sale through - which they did in such a difficult market. They never gave... See more

Company replied

Rated 5 out of 5 stars

DOMVS were absolutely great, right through from finding a home and to the completion. They are what all estate agents should be, hard working, very honest, always guiding you through the process, v... See more

Company replied

Rated 5 out of 5 stars

We have used Domvs a couple of times now and always found them very profesional. This time we found that when showing our property Imogen was always positive, and gave us good feedback after the view... See more

Company replied

Rated 5 out of 5 stars

This is just to say that the Team at Domus performed admirably from begining to end for the sale of our propery (despite the pitfalls and landmines the Land Registry seemef to put in our way) Most no... See more

Company replied


Company details

  1. Estate Agent

Written by the company

Award-winning estate agent portraying some of the most spectacular properties in Dorset.


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic service from Stuart

Fantastic service from Stuart, professional and friendly from offer to completion. Many thanks for your hard work. Highly recommend.

18 December 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Stuart, thank you for leaving such a great review, we will make sure to pass your kind words onto Stuart. If you need any further assistance on your property journey, do not hesitate contact Stuart on 01258 442500. Thank you, the DOMVS Marketing Team.

Rated 5 out of 5 stars

Excellent in every way.

What can I say.. absolutely excellent in every way. We have moved house five times in the course of our marriage and never have we felt so confident in the fact that the whole team are looking after us to the very best of their ability.
The Goodie bag and yummy contents were the icing on the cake.

8 November 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Sarah, thank you for leaving us such a brilliant review and we are so delighted you felt supported throughout the whole process. We will make sure to pass your kind words onto the team and if you ever need any advice or assistance do not hesitate to contact us on 01929 555300. The DOMVS Marketing Team.

Rated 5 out of 5 stars

Dorchester Team

The team at Dorchester were great, through a somewhat protracted sale. I felt really supported, especially by Shireen, Sophie and Nicky throughout the process. Would fully recommend

10 November 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Vicky, thank you for leaving such a great review, it means a lot to a local independent business like ourselves. We will make sure to pass your review onto Shireen, Sophie, Nicky and the team and if you ever need any future property advice do not hesitate to contact us on 01305 757300. Thanks, the DOMVS Marketing Team.

Rated 5 out of 5 stars

Really lovely and helpful agents

Really lovely and helpful agents. Been very attentive with all aspects of selling my property and contacting other estate agents to find a property for me to buy. Would recommend to anyone wanting to sell or buy a property🤗

8 December 2023
Unprompted review
Rated 5 out of 5 stars

John has been very helpful and…

John has been very helpful and supportive throughout the process of selling my house. He has always been reachable and communicating brilliant throughout each step. I would highly recommended domvs and especially John

8 December 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Stephanie, thank you for such a great review we will make sure to pass your kind words onto John. If you need any further advice or assistance do not hesitate to contact us on 01929 501500. Thanks, the DOMVS Marketing Team.

Rated 5 out of 5 stars

Property Sale

We have purchased/sold a number of properties in the past most recently selling a property via the Dorchester branch of DOMVS. Our initial contact with Greg reassured us that we were dealing with a professional, effective and dynamic team. As our sale progressed, through no fault of DOMVS, things became significantly difficult and very frustrating. However, it could have been much more stressful if it hadn't been for Marcus. He liaised extremely effectively with all parties and kept us informed at all times. DOMVS Dorchester are a great team and I would strongly recommend them to any potential seller or buyer. Thanks to all, especially Marcus for his help getting our sale completed.

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Selling my property at DOMVS

I was extremely happy with all the staff at DOMVS Wareham office, from Trisha to Louise to Alison to Danielle to Gillian to Katie and to the lovely Tina who went above and beyond, thank you to you all, very professional Estate Agents and would certainly recommend and use again 😁

5 December 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Christine, thank you for such an amazing review we will make sure to pass it onto everyone mentioned! We are so grateful for reviews like these as they make all the difference to local independent business like ourselves, so thank you. Do not hesitate to contact us in the future if you have any property queries on 01929 555300. The DOMVS Marketing Team.

Rated 5 out of 5 stars

Nicky was a superstar

I have moved a number of times but this was the most difficult by far. Nicky was a superstar in all aspects and at times was the only person who knew what was happening or who cared enough to make sure problems were over come. I believe she was the glue that kept the chain together. You would think this was my estate agent but was instead the agent of the house I was purchasing.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

I wholeheartedly recommend Greg and the…

I wholeheartedly recommend Greg and the entire team at DOMVS Dorchester branch. On first meeting Greg, I immediately felt reassured by his knowledge professionalism, advice and personal touch. I was selling my late mother's property, and DOMVS were so sympathetic and kind. They kept in contact with me and minimised my stress and helped with recommendations for local solicitors. I have both purchased and sold properties in the past - DOMVS were the best estate agents I have ever dealt with.

30 November 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Alison, thank you for such an amazing review, it means the world to a local independent business such as ourselves. We will make sure to pass your kind words onto the team and if you need any advice or assistance in the future do not hesitate to contact us on 01305 757300. The DOMVS Marketing Team.

Rated 5 out of 5 stars

DOMVS review

John B at Swanage has been a pleasure to deal with.

Nothing has been too much trouble.

Communication and support has been flawless.

No complaints whatsoever and a very happy customer.

Would completely recommend John and his work for DOMVS.

1 November 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hello Dani, thank you for this wonderful review, we will make sure to pass it on to John- he will be so pleased! We are delighted you were happy with your experience with John and DOMVS and do not hesitate to contact us in the future on 01929 501500. Thank you, DOMVS.

Rated 5 out of 5 stars

Benjamin Dobson has been helping me…

Benjamin Dobson has been helping me with the purchase of my new home in Bridport. From the first time I met him he came across as a very amiable man. Nothing was too much bother for him and he has kept me up to date with everything regarding my purchase. On several occasions he went over and above to help with information and contacts to make my experience easier.
Thank you Benjamin . Top Bloke

14 November 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Mark, thank you for this great review we will make sure to pass it onto Benjamin. If you need any further assistance do not hesitate to contact Benjamin on 01308 805500. Thanks DOMVS.

Rated 5 out of 5 stars

Alison - Dorchester

Alison has made my experience with the rental market seemless and stress free. Professional, personable and extremely organised. Alison has been extremely responsive with each question that I have had. I will be recommending Domvs services. I have also dealt with Jenny and yet again, another beautiful soul. Thank you to Domvs Dorchester. A high standard of customer services has been demonstrated on all levels.

13 November 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hi, thank you for such a lovely review, we will make sure to pass it onto Ali and Jenny! If you need any further assistance do not hesitate to contact the team on 01305 757300. Thank you, DOMVS.

Rated 5 out of 5 stars

Excellent service

Many thanks to the Domvs team at Dorchester for making our house purchase such a positive experience. Everyone I met or spoke to was very friendly and helpful. The whole transaction only took 6 weeks and the team did a great job to always keep us informed, answer questions and negotiate between solicitors.
Thank you also for the goodie bag, which made the experience of collecting the keys extra special.

19 October 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Sophie, thank you for such a kind review, we will make sure to pass this onto the team. We are glad you were pleased with our service and if we can be of any further help do not hesitate to contact us on 01305 757300. Many thanks, DOMVS.

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish from a friendly, professional and communicative team. From pre-market decisions with Greg through superbly handled viewings with Sophie and Adrienne (thanks for the advice!) to the completion process with Marcus, everyone went above and beyond to keep me sane and our sale on track. We were delighted with the outcome achieved by Domvs. Excellent all round.

19 October 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Julia, thank you so much for this excellent review. We will make sure to pass it on to the Dorchester and Sales Progression teams! If you need any further assistance do not hesitate to contact us on 01305 757300. Thanks, DOMVS.

Rated 5 out of 5 stars

It was a smooth and uncomplicated…

It was a smooth and uncomplicated process selling the house through Domvs thanks to Stuart. Stuart was professional, a good communicator and very friendly. Thoroughly recommend him and the team at Domvs.

20 October 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Thank you so much for your lovely comment, we'll be sure to let Stuart know! All the best, DOMVS.

Rated 5 out of 5 stars

Excellent service.

We were very happy with our experience buying our house through Domvs. Alison and the whole Domvs team were always friendly, professional and kept us informed throughout the process. The ‘goodie bag’ was a thoughtful touch and we felt very welcomed in Wareham.

26 September 2023
Unprompted review
Rated 5 out of 5 stars

Another fantastic job done by all the…

Another fantastic job done by all the team at DOMVS Weymouth. This is the third time we have used DOMVS, they are all very professional in all they do. They always kept us up-to-date with what was happening along the chain, it made everything go very smoothly, even with the hiccups on the way.
Highly recommend this team to anyone looking to sell or buy a property. We will defiantly use them again.
Thank you DOMVS.

20 September 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Lesley, Thank you so much for this excellent review. It means so much to us and the team so we will make sure to pass it on to the Preston office. If you need any help with anything property related in the future do not hesitate to contact us!

Rated 5 out of 5 stars

Domvs in Bridport successfully sold my house

Domvs in Bridport successfully sold my house in July 2023. It had been a tricky sale with two unforeseeable setbacks requiring the property to be re-marketed. Benjamin, with office support from Dorchester did an excellent job throughout. I was impressed by his continued enthusiasm and attention to detail with no time wasted when marketing had to be re-started and new buyers were found almost immediately.

His local knowledge and affinity with the town and its community, together with his friendly personality made him a perfect choice for me and I understand that his approach suited the buyers well too. His advice on the sale was spot on, with the valuation appropriate for a rapidly changing market, and he achieved a particularly good result. Benjamin and Domvs took on the full workload at the outset, from marketing and dealing with viewings and the buyer, to liaising with the solicitors through to completion and making the sale process very straightforward for me. I would thoroughly recommend his work and be happy to use his services and those of Domvs in Bridport again.

10 July 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Wow Stephen - what a lovely comment. Thank you so much, we're so glad that we were able to help make your property journey as smooth as possible. We'll be sure to let the team know! All the best, DOMVS.

Rated 5 out of 5 stars

A big thank you to all the team at our…

A big thank you to all the team at our local Domvs in Preston Road, Weymouth. Our house purchase was a very long and at sometimes stressful time, but we felt like we had a lot of support. As it took a long time we had various members of the team helping us, but thank you to Laura, Gabby, Marcus and Julie and anyone we,ve forgotten! Everyone was very professional in their approach but also friendly and helpful, with some laughs along the way. A brilliant team , thank you once again.

8 August 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Hi Angela. Thank you for your kind words, we'll be sure to let the team know! All the best, DOMVS.

Rated 5 out of 5 stars

DOMVS Preston - professional & down to earth!

The DOMVS Weymouth branch (Preston) have been fantastic at sorting our house purchase - which was not by any means a straightforward process. The team are friendly, helpful and down to earth which is hugely appreciated. Special thanks to Nicky who handled most of our negotiations with the seller - but also thanks to Gabby and Marcus too. Can't fault them at all and will definitely use DOMVS to sell property in the future.

7 August 2023
Unprompted review
DOMVS logo

Reply from DOMVS

Thank you Shona for your kind words. We'll be sure to let the team know! All the best, DOMVS.

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