Done with Debt Reviews 352

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and dedication, highlighting how helpful and supportive they are during difficult times. The service provided is frequently described as seamless, easy to enroll in, and effective in resolving concerns and negotiating on behalf of clients. Reviewers appreciate the excellent customer service, noting that representatives are readily available, responsive, and provide clear, understandable explanations. However, some people mentioned issues with communication, stating they did not receive updates or that initial information did not align with later outcomes. A few other people also felt that they had to proactively contact the company for information, indicating a potential need for improved proactive outreach.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and happiness with the... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and professionalism... See more

User experience

People report positive experiences with the user experience, finding it helpful and easy to understand.... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, with some customers expressing satisfaction after reaching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello, Cynthia Fleming has helped me through a very difficult period with my debt. Im out on workman’s Comp and the debt was piling up. The stress of my health and my need to be responsible was becomi... See more

Company replied

Rated 5 out of 5 stars

Bill O’Reilly recommended “Done with Debt” and my wife and I could not be more than happy we contacted them. Adam was emphatic and professional as well as a comfort to work with. Helpful and Patient,... See more

Company replied

Rated 5 out of 5 stars

The process was seamless and easy to enroll. Everyone was very professional and wanted to help you choose the best debt relief program for you that met your specific needs. Once the program was set up... See more

Company replied

Rated 5 out of 5 stars

Stick with this program an dont give up even when you feel stressed by collectors calls. Done with Debt is always available if you have questions and does a great job negotiating on your behalf - you... See more

Company replied


Company details

  1. Financial advisor
  2. Debt relief service

Written by the company

Done With Debt is a consumer-focused company that helps individuals and families explore and enroll in legitimate debt-relief solutions tailored to their specific situation. We specialize in educating consumers, evaluating their financial hardship, and guiding them toward structured programs designed to reduce financial stress and create a clear path forward. Our role is to provide clarity, transparency, and ongoing support, helping clients understand how the process works, what to expect at each stage, and how to stay on track throughout their journey. We act as an advocate and point of contact for our clients, ensuring they feel informed, supported, and never alone while working toward financial stability. Debt can be overwhelming and isolating. Our mission is to remove confusion, provide honest guidance, and help people regain control of their finances so they can move forward with confidence and peace of mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

352 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(352)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

So far very happy

17 October 2024
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Reply from Done with Debt

Thank you for your feedback! We're glad to hear that you're happy with your experience so far. We're here to support you throughout your journey and look forward to continuing to assist you. If you have any questions or need further assistance, don't hesitate to reach out!

Rated 1 out of 5 stars

Rude Salesperson

The company might be good but Amber was a typical rude salesperson. When I told her I reconsidered including my business credit debt, because I would have to permanently close my business, she couldn't hang up fast enough. Get lost!

18 October 2024
Unprompted review
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Reply from Done with Debt

Thank you for sharing your feedback. We're truly sorry to hear about your experience, as this is not reflective of the service we strive to provide. We take your concerns seriously and would like to look into this further. Please reach out to us directly at info@donewithdebt.com or (949) 502-0340 so we can address your concerns and ensure you receive the support you need. Your feedback is important, and we hope to make this right.

Rated 5 out of 5 stars

Great experience with Done with Debt

Here’s a polished testimonial based on your points:

Working with Thomas from Done with Debt has been a transformative experience for us. He guided us toward financial freedom in a way that felt non-stressful and manageable. From the start, Thomas made us feel like we weren’t alone and reassured us that being in debt didn’t define us as individuals. His responsiveness and genuine support made all the difference. We can’t thank him enough for helping us navigate this journey!

16 September 2024
Unprompted review
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Reply from Done with Debt

Thank you for your wonderful testimonial! We’re thrilled to hear that working with Thomas has been a transformative experience for you. It's so important to us that our clients feel supported and reassured throughout their journey, and we’re glad Thomas was able to provide that for you. Your kind words mean a lot, and we’re grateful to be part of your path to financial freedom. Thank you for choosing Done with Debt!

Rated 5 out of 5 stars

Super Lady

ILarry v Quinn SR wants to thank a great Lady Nicole Vardeh for being patient with me enrolling in the freedom program with slight hearing problemI have she was very patient and understanding and helped me so much. I THINK YOU should have a hundred more like her thank you again Nicole you are a sweetheart LVQSR

14 October 2024
Unprompted review
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Reply from Done with Debt

Thank you so much for your heartfelt feedback, Larry! We're delighted to hear that Nicole provided such patient and understanding assistance during your enrollment, especially considering your hearing challenges. We'll be sure to pass along your kind words to her—she truly is a gem! We’re grateful to have her on our team and clients like you. Thank you again for sharing your experience, and we're here to support you every step of the way!

Rated 5 out of 5 stars

Kelly Jensen

Kelly Jensen, a Done with Debt Counselor was so kind & patient. She is very knowledgeable & professional. Kelly has excellent Communication & interpersonal skills. Thank you Kelly. I appreciate you & all the time you spent with me to go over this very important program, “Done with debt”! Thank you!

9 October 2024
Unprompted review
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Reply from Done with Debt

Thank you for your kind feedback! We’re thrilled to hear that Kelly Jensen provided such kind, patient, and knowledgeable service. Her excellent communication and interpersonal skills are indeed a great asset, and we’re glad she was able to guide you through the Done with Debt program. We appreciate your trust and look forward to supporting you on your journey to financial freedom. Thank you for choosing us!

Rated 5 out of 5 stars

Quick and Painless

Thomas was kind and patient with all of my questions throughout the onboarding process. Although I’m just getting started, I’m hopeful that this program can finally get me and my family a fresh start financially.

3 October 2024
Unprompted review
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Reply from Done with Debt

Thank you for your kind words! We're so glad to hear that Thomas was patient and helpful during the onboarding process. We understand how important this journey is for you and your family, and we're excited to support you as you work toward a fresh financial start. We're here for you every step of the way—thank you for choosing us!

Rated 5 out of 5 stars

Done with DEBT!

This was a great outfit that really helped me with my debt. Michael walked me through the entire process, but I have also interfaced with multiple other people. Everyone has been patient, friendly and open to listening to all my questions and comments. I highly recommend them!

1 October 2024
Unprompted review
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Reply from Done with Debt

Thank you so much for your fantastic feedback! We're thrilled to hear that Michael and the rest of the team were able to guide you through the process with patience and friendliness. It’s wonderful to know that we could address all your questions and concerns. Your recommendation means a lot to us, and we’re here to support you every step of the way. Thank you for choosing us!

Rated 5 out of 5 stars

Hope and Assurance

Such an easy process to go through. Heard about them from Megyn Kelly, and decided it was about time to ask for help. Representative Thomas assisted in getting my account set up and provided hope and assurance. Judgement free zone, with these guys. Highly recommend!

28 September 2024
Unprompted review
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Reply from Done with Debt

Thank you for your kind words and for trusting us after hearing about us from Megyn Kelly! We're thrilled to hear that Thomas made the process easy and provided you with hope and assurance. We’re proud to offer a judgment-free zone, and your recommendation means the world to us. We're here to support you every step of the way—thanks for choosing us!

Rated 5 out of 5 stars

Thomas was great to work with

Thomas was thorough but also quick in getting me setup. He understands customer service and delivered excellent service.

23 September 2024
Unprompted review
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Reply from Done with Debt

Thank you for your feedback! We're thrilled to hear that Thomas provided excellent service, efficiently getting you set up while being thorough. His dedication to great customer service is something we value highly. We appreciate your kind words and are here to support you every step of the way!

Rated 5 out of 5 stars

Sleepless Nights

Due to inflation, I didn't have much spendable cash. This forced me to use multiple credit cards paying for groceries, gas and car repairs. I stayed up many nights and into the morning losing sleep trying to figure out how to pay my bills. Do I cut off my internet..lower my car insurance coverage and so on. I watch Bill O'Reilly and He gave great reviews about this company. I was skeptical but I trust him and made the call. I spoke to Joey and within 20 mins He made a plan that was perfect for me. The weight of the world fell off my shoulders and I got emotional. The relief of all that stress day after day, was dissolved. Now I'm paying a fixed payment and term that will eliminate my debt over a few years. This saves me multiple thousands of dollars and I know there is a end game. If I did nothing, I'd owe 10x more if I just made the minimum payments and the cumulative amount would be astronomical. Thank you Donewithdebt, for being my Savior. Now I sleep like a baby. I also got a great follow up call from Cynthia today making sure that everything is going smooth. These people really care about your situation and are always a phone call away. So I urge everyone who has debt issues, stop worrying like I did and make the call. Blessings!

19 August 2024
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Reply from Done with Debt

Thank you so much for sharing your incredible experience! We're deeply moved to hear that Joey and Cynthia were able to provide you with the relief and support you needed during such a stressful time. It's heartwarming to know that the plan we created has given you peace of mind and a clear path to becoming debt-free. Your story highlights the impact we strive to make for every client, and we’re honored that you trusted us after hearing Bill O'Reilly's recommendation. We're here for you every step of the way, and we truly appreciate your recommendation. Blessings to you as well, and thank you for choosing Done With Debt!

Rated 5 out of 5 stars

10/10 experience so far!!!

I’ve been sitting on some unpaid debt for awhile now, but decided it was time to tackle it. I gave these folks a call and Luke immediately made me feel comfortable and treated me like a friend! We were having some trouble adding one of my accounts, and he spent HOURS on his end finding out what we could do to rectify the situation; spoiler alert, he went above and beyond and we got the account added. I feel so relieved that my debt is getting taken care of! I have yet to make my first deposit, but so far, so good. I have a good feeling :)

18 September 2024
Unprompted review
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Reply from Done with Debt

Thank you for sharing your experience! We're so glad to hear that Luke made you feel comfortable and treated you like a friend right from the start. It’s great to know that he went above and beyond to resolve the issue with your account. We're thrilled that you're feeling relieved about tackling your debt, and we’re here to support you every step of the way. Thank you for choosing us, and we’re excited to continue this journey with you!

Rated 5 out of 5 stars

When you need help with debt, call Done with Debt

Always been hesitant with trying to get rid of debt and asking for help from an outside source. Luke was amazing and I am very pleased with the process thus far. I would recommend Done with Debt to everyone.

13 September 2024
Unprompted review
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Reply from Done with Debt

Thank you for your wonderful feedback! We understand how hesitant it can feel to seek outside help for debt, so we're thrilled to hear that Luke made the process smooth and reassuring for you. Your recommendation means a lot to us, and we’re here to support you every step of the way. Thank you for choosing Done with Debt!

Rated 5 out of 5 stars

Joy to work with

Done With Debt is easy to work with. Their customer service is knowledgeable and helpful. They will answer any questions you have and work to get you the help you need.

12 September 2024
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Reply from Done with Debt

Thank you for your kind words! We're so glad to hear that you found Done With Debt easy to work with and that our customer service team has been knowledgeable and helpful. We're here to answer any questions you have and provide the support you need every step of the way. Thank you for choosing us!

Rated 5 out of 5 stars

I highly recommend using Done with Debt…

I highly recommend using Done with Debt for anyone who is struggling with their credit card debt. They are reputable and professional and truly care for helping their clients. I worked with Daniel personally and I have known him for a few years and when I couldn't manage my credit cards any longer he offered his assistance and I couldn't be more grateful.

27 August 2024
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Reply from Done with Debt

Thank you so much for your heartfelt recommendation! We're thrilled to hear that you had a positive experience with Done with Debt and that Daniel was able to provide the assistance you needed. It's wonderful to know that you found our team to be reputable, professional, and truly caring. We're grateful for your trust and are honored to be part of your journey toward financial freedom. Thank you for choosing us!

Rated 5 out of 5 stars

Freedom Debt Relief five stars I give them

Amber the receptionist I talked to was great I got a text message this morning to call Freedom Debt Relief with a phone number I called I told Amy my situation and that I was on a fixed income she instantly got me help with a great price and I will be added that soon I am so grateful to her in the gentleman I talk to thank you so much

5 September 2024
Unprompted review
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Reply from Done with Debt

Thank you for sharing your experience! We're thrilled to hear that Amber and Amy were able to provide you with the help you needed. It's wonderful to know that Amy found a solution that worked for your fixed income, and we're grateful for the opportunity to assist you. Thank you for choosing us, and we're here to support you moving forward!

Rated 5 out of 5 stars

I only been with done with dept for 3…

I only been with done with dept for 3 months but so far so good, I truly believe in this company to totally get rid of my dept. Thank GOD for people like Cynthia Fleming✝️ GOD IS GREAT!!!✝️✝️✝️

20 June 2024
Unprompted review
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Reply from Done with Debt

Thank you for your wonderful feedback! We're so glad to hear that your experience with Done With Debt has been positive so far. It's great to know that Cynthia Fleming has made such an impact, and we’re excited to continue supporting you on your journey to becoming debt-free. Thank you for your trust, and we’re grateful to have you with us!

Rated 5 out of 5 stars

Feeling reassured

I’m a little apprehensive about this kind of service, but the representative, Luke was understanding, reassuring and very knowledgeable about the program, and so I’m moving ahead. I have full confidence in Bill O’rielly, who recommends this service, and so I have full confidence in Luke and his team. I am hopeful this step will help me become debt free…finally! Thank you!

27 August 2024
Unprompted review
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Reply from Done with Debt

Thank you for sharing your experience! We understand that starting a service like this can be a bit daunting, but we're glad to hear that Luke was able to provide you with the reassurance and knowledge you needed to move forward. Your confidence in Bill O’Reilly’s recommendation and in our team means a lot to us. We're here to support you every step of the way, and we’re hopeful that this will be the start of your journey to becoming debt-free. Thank you for placing your trust in us!

Rated 5 out of 5 stars

Brandon was amazing when I enrolled

Brandon was amazing when I enrolled. Very helpful and informative.

20 August 2024
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Reply from Done with Debt

Thank you for your kind words! We're thrilled to hear that Brandon was amazing during your enrollment, providing helpful and informative support. We appreciate your feedback and are here to assist you every step of the way. Thanks for choosing us!


Rated 5 out of 5 stars

Thank you!! I have talked/counseled with…

The people I have talked/counseled with in this program have been helpful, friendly and very non- judgemental. I’m so excited to have an actual date where I can look forward and say “That’s my day!” Thank you for the goodness inside of each of you that you share with us when it seems like there’s no hope!

15 August 2024
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Reply from Done with Debt

Thank you so much for your heartfelt words! We're thrilled to hear that our team has been helpful, friendly, and non-judgmental throughout your experience. It’s truly rewarding to know that we’ve been able to provide you with hope and a clear path forward. We're excited for you as you look toward that special day, and we're here to support you every step of the way. Thank you for recognizing the care and dedication our team puts into helping each of our clients!

Rated 5 out of 5 stars

I was very nervous about this whole…

I was very nervous about this whole process. So far it has been a great experience. Everyone I've dealt with as been kind and patient and very helpful.

20 August 2024
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Reply from Done with Debt

Thank you for sharing your experience! We understand that starting this process can be nerve-wracking, and we're glad to hear that it has been a great experience for you so far. It's wonderful to know that our team has been kind, patient, and helpful. We're here to support you every step of the way, and we appreciate your trust in us!

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