DPB Plumbing and Heating Engineers Ltd Reviews 

269
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service as excellent, professional, and efficient. Many found problems were fixed quickly and effectively, leading to a smooth overall experience. Reviewers highlight the staff's punctuality, polite demeanor, and friendly approach. Consumers found the engineers to be knowledgeable and helpful, often going above and beyond. The team is also commended for their tidy work and the excellent support received from the office staff.

What people talk about most

Service

Users describe positive interactions with service, highlighting the politeness, friendliness, and efficiency... See more

Staff

Consumers find staff to be positive, consistently praising their politeness, friendliness, and efficiency in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had boiler serviced by Patrick. He was punctual, polite and extremely knowledgeable. Had noisy radiator on start up, after service very much quieter. He also provided me with a DPB pen - regular pen o... See more

Company replied

Rated 5 out of 5 stars

Danny came when he said and was very friendly and efficient. He fixed the underfloor heating manifold. I had been told previously that I would need a new one. He seemed very genuine and clearly an exp... See more

Company replied

Rated 5 out of 5 stars

From start to finish Dan and James were brilliant and I couldn’t rate them highly enough. Professional and friendly and excellent at explaining everything. Boiler, gas fire and underfloor heating al... See more

Company replied

Rated 5 out of 5 stars

Our boiler stopped working on Boxing Day and Danny called to kindly spend the time talking me through how to re-pressurise it. Danny was throughly helpful and knowledgeable meaning the problem was fix... See more

Company replied


Company details

  1. Gas engineer
  2. Central Heating Service
  3. Plumber

Written by the company

We provide plumbing and heating services in Scarborough, North Yorkshire and the Surrounding areas


Contact info

4.9

Excellent

TrustScore 5 out of 5

269 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(269)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, friendly, efficient, punctual and good attitude, the technician had to make a return trip as he could not gain access to the inside of the boiler as the outer cabinet had been badly fitted,

He returned a few days later and completed the service.

I would recommend them to anybody.

13 October 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kinds words, we hope to be of service to you in the future.

Rated 5 out of 5 stars

Had new radiators installed as existing…

Had new radiators installed as existing ones very old. Not an easy job as required having to chase out a solid concrete floor and reroute piping to fit new radiator sizes. The DPB team were exemplary in completing the job on time, leaving everything clean and tidy and all rubbish etc taken away. And the new radiators look fantastic! I have no hesitation in recommending DPB Plumbing as we will definitely use them again in the future.

8 October 2021
Unprompted review
Rated 5 out of 5 stars

Good friendly liaison developed with…

Good friendly liaison developed with office and team from initial meeting. Team worked continuously with minimal disruption, cleaning up thoroughly after each job.

Due to skills and experience, work was completed in record time

Very satisfied with finished job and happy to recommend DPB Plumbing as a company able to meet all your needs

Mr and Mrs Nolan

6 October 2021
Unprompted review
Rated 5 out of 5 stars

Replaced 5 old radiators

Again excellent service - have now had work done on different occasions by Danny and three of his colleagues - all are totally profession- friendly and i would definately recommend.

14 September 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words which are very much appreciated by everyone at DPB Plumbing and Heating Engineers Ltd. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

kitchen tap

messaged to see if they were available to fit a new kitchen tap. Responded very quickly with a reply to say the office would be in touch, which they did, made an apt for the Weds, came as planned, fitted tap, no problems, no mess. Excellent service. Will be using them again

9 September 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and we hope to be of service to you in the future. Kind regards DPB Plumbing and Heating Engineers Ltd.

Rated 5 out of 5 stars

Excellent service

I contacted Dan on a Sunday evening regarding a boiler issue resulting in no hot water for my tenant. He sent an engineer the next working day who had the issue fixed in no time! I was extremely pleased with the service given and wouldn’t hesitate to contact him again if needed.

8 September 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words Danica, we hope to be of service to you in the future.

Rated 5 out of 5 stars

Dan was on time and fixed my problem in…

Dan was on time and fixed my problem in no time. He is very polite and comfortable to be around and i would recommend him and the company.

3 September 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you Jill for your review and very kind words, we hope to be of service to you again in the future.
Kind regards - Dan and the Team at DPB Plumbing and Heating Engineers Ltd.

Rated 5 out of 5 stars

We contacted DPB Plumbing and Heating…

We contacted DPB Plumbing and Heating Engineers Ltd yesterday as our Worcester boiler had packed up. Ian arrived this morning as arranged and sorted the problem out for us. He was very pleasant and professional at all times and we would definitely call on DPB again if needed. Thank you.

24 August 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which I will share with Ian and the team. We look forward to being of service to you in the future. Kind regards

Rated 5 out of 5 stars

New shower

Installed new shower and a new outside pipe to fix leak. All done to a high standard, on time and in a professional manner.

15 August 2021
Unprompted review
Rated 5 out of 5 stars

Efficient friendly service.

Called out dpd for an emergency on Saturday tea time water tank leaking. Ian arrived quickly was efficient friendly and quickly sorted the problem for the weekend.

15 August 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Supplied new kitchen sink and upgrade to toilet flush. No problems, completed in time stated. Pleasant and
helpful team. Would highly recommend.

10 August 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words and we hope to be of service to you in the future.

Rated 5 out of 5 stars

Faulty boiler

Had a faulty boiler,DPB sent ian out the same day. He was very polite,got the job done and tidied up after himself. Would definitely use them again.

9 August 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you Abi for your review and kind words. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

A very satisfied customer

As owners of a number of properties, we have had dealing with quite a few heating engineers in our time. We can honestly say that Danny and his team are by far the most professional, considerate and friendly of them all. Their workmanship is second to none.
They did everything they said they would and more, including fixing a “wonky” tap. All rubbish was removed and everywhere cleaned to a high standard.
Thank you so much for your excellent work with installing our new boiler and sorting out very old piping, it has been a pleasure.

31 July 2021
Unprompted review
Rated 5 out of 5 stars

Bathroom Work

Got these guys in for an en suite and main bathroom makeover. They've been in the house for over a month and I honestly couldn't have asked for harder working, more pleasant guys to do it.
My bathrooms look amazing. Excellent standard of work, given advice when needed and left the place spotless after each day.
Would not hesitate to recommend.

16 July 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which are much appreciated everyone at DPB Plumbing and Heating Engineers Ltd. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

Punctual

Punctual, pleasant, proficient and professional. Prompt action in the past has twice averted near disasters. Would completely recommend. Recent signing up for Homecover has given me great peace of mind.

1 July 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words which are very much appreciated. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

Excellent

I've had my boiler fitted and serviced by DPB since 2017. They are always very friendly and professional. I've never had any issues with their service and they always leave everything clean afterwards.

28 June 2021
Unprompted review

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