Dragonfli Reviews 211

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the effectiveness and quality of the products, noting that they work as specified and provide excellent results for pest control, often without the need for chemicals. Many appreciate the natural and environmentally friendly approach to managing pests, finding the solutions to be efficient and easy to apply. The customer service is also consistently highlighted as excellent, with issues being resolved promptly and efficiently, and staff providing helpful advice and support. However, some people experienced issues with delivery, including delays, lack of tracking information, and concerns about the condition of live products upon arrival due to inadequate packaging for temperature control. A few customers also reported that some products, such as moth traps, did not work as expected, catching unintended insects or failing to attract the target pests.

What people talk about most

Product

Users describe positive interactions with product, consistently finding them effective for pest control and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the effectiveness and top quality of the... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising the speed and efficiency of... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process very easy and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many finding it to be excellent, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amblyseius cucumeris saches are very good and helping me to keep thrips under control. Right now I can’t see any. I’ve also noticed that there are hardly any fungus gnats flying around too. I would... See more

Rated 5 out of 5 stars

Great company quick service. I had a 2 spotted spider mite problem (introduced by a bunch of growing herbs from a market garden). I tried most recommended solutions with no real results (Soap, Neem oi... See more

Rated 5 out of 5 stars

I am so glad I found this company. I didn't want to use any chemicals on my plants when I discovered they were suffering from thrips so have been using predatory mites and sticky traps. It's not an im... See more

Rated 5 out of 5 stars

Banish plum moth Noticed plum moths had invaded the plum tree with many uneatable fruits. Bought a Pheromone trap and immediately noticed many small plum moths caught with the result that there was a... See more


Company details

  1. Garden
  2. Pest control service

Written by the company

Dragonfli offer the widest range of biological pest control solutions in the UK. Recommended by the RHS and with over 20 years of experience tackling garden pests we offer affordable biological controls suitable for any home garden or greenhouse. Compatible with natural and organic gardening we provide information and guidance on all of our biological controls for easy application and success.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing company

Amazing company, I had a brief encounter with a suspicious bug on one of my plants. I convinced myself that it was the start of a thrips infestation. It probably wasn't but I didn't want to take any chances. Come across Dragonfli and did some research into Amblyseius. My plants seem fine and no sign of any horrible pests but I have my army of mites on patrol. They're so small they can barely be seen unless under a certain light but I love them, see them scooting about.

Have since retired to Dragonfli to purchase some Ladybirds and larvae to take care of some Aphids in my front garden, I had an abundance of Ladybirds in my back garden last year but wanted to introduce some to the front as my hydrangea are currently being attacked with the little green pests.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Amazing company, issue was resolved immediately and without fault. The only thing i would note that could be improved would be to email the recepient when a replacement product is shipped for them to anticipate delivery.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Great product

We all know that caterpillars are difficult to get rid of. The fig-leaf skeletoniser moth is not an exception. If I wouldn't have had the advice, the support and the Fig-Leaf Skeletoniser Moth Killer Nematodes product from Dragonfli, my fug would have seen long ago the compost.
Let's be honest. It needed two treatments and hand picking of Nematodes after. For some reason, despite of soaking the leaves with treatment, these nasty creatures, still managed to survive.
But I am happy now. I look forward for a harvest next year. Fingers crossed. One fig started growing now. Bless. A bit too late.
Thank you Dragonfli for the help in saving my fig.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Spider mite predators

I bought spider mite predators, and they did a good job. They supplied voracious little insects which did a good job of tackling a spider mite infestation on my dahlias. I was very pleased with them. Clear instructions were provided with the predators, and I could see even after 3 days that there were quite a few pink phytoseiulus showing that they were doing their job of consuming spider mites.
I shall employ them earlier next year. Postage was swift on the whole, but where they did get held up with Royal Mail, Dragonfli were very good at resolving the issue.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Fantastic products for gardeners dealing with little nuisances on their prized plants. Excellent customer service who are very helpful. I will definitely be buying more products from them in the future!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

There is hope against thrips!

I am so glad I found this company. I didn't want to use any chemicals on my plants when I discovered they were suffering from thrips so have been using predatory mites and sticky traps. It's not an immediate fix but it's definitely working and I'm not panicking anymore about losing my plants. Delivery is quick and my email enquiry was answered promptly.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

They are amazing

They are amazing. The products are top quality. They always arrive well packaged. Delivery was really quick. And the staff are really helpful and very professional with any queries.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

I really hate clothes moths

I never had a problem with clothes moths until I had a house fire and my worldly possessions had to go into storage. That was 12 years ago and since I got my furniture etc back I have had an ongoing battle with them. I have had some success with other products but not had a long term solution. Enter Dragonfli and I’m finally winning the war. I have been on a daily mission checking the lures and am horrified and amazed at how many have been attracted and paid the ultimate price. My house is now almost moth free and I’ve only been using the lures and the sachets for 3 weeks. As someone who has had an ongoing issue I would highly recommend Dragonfli products. Quick delivery easy to set up and use….no more of those really really annoying moths ambushing me! Thank you Dragonfli 😊

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Really effective

I ordered these a bit late in the year but they have still been incredibly effective. The leaves on my beans, courgettes and squash were looking poor but the new growth is looking great. I’ll be ordering more earlier next year to really get on top of them.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

I needed to get rid of lots of spider…

I needed to get rid of lots of spider mites which were destroying my conifer trees. This solution worked brilliantly - no fuss, easy to apply and within 5 days there was not a spider mite or web to be seen - much more efficient than sprays and chemicals - for such a small package they really did their job well.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Dragonfli are ace🤗

I have used different products, all from Dragonfli, and I have also received advice from them on more than one occasion. The company are great to deal with, knowledgeable, and supply useful products. I will continue to use them as they are keeping my plants and I happy☺️

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Banish plum moth

Banish plum moth
Noticed plum moths had invaded the plum tree with many uneatable fruits. Bought a Pheromone trap and immediately noticed many small plum moths caught with the result that there was a reduction in plums being attacked and that the later plums were perfect. Will get another one early next year !!!

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Saved my plums!

These traps are excellent, easy to use and relatively easy to clean. I got three to hang in the heavily fruiting plum tree and hardly lost any fruit to the wasps. They seemed more attracted to the solution in the traps than the fruit. Hurrah!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Amblyseius Cucumeris

I’ve purchased the Amblyseius cucumeris Sachets twice now, the first time to deal with what I thought was the beginnings of either a thrip or spider mite attack, and then recently as a preventative measure. I’m happy to say everything about the experience was great; they’re a very reasonable price, are very effective little assassins and were delivered very quickly and in good condition on both occasions. Will be repurchasing!

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Great product

I’m so happy with my orders. The predatory mites are doing their job as described, making it easier for me to enjoy my love of plants and seeing them thrive without any pest issues adds to my enjoyment of them. Couldn’t ask for more .

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Impressive products and service

Dragonfli were recommended to me to eradicate a suspected Vine Weevil problem in some of my pot plants. What drew me to them was their use of only natural products with no harmful chemicals involved.
I have been particularly impressed by their service and speed when responding to queries.
I thoroughly recommend them and will be using their products on a seasonal basis in the future.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Natural control of Moths

Great to have a natural way to control the moth attack and the pheromone traps work to monitor progress. All orders received promptly.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Fungus Fly Killer Nematodes arrived in…

Fungus Fly Killer Nematodes arrived in good time with easy to follow instructions. I needed them for my indoor plants and having used these about 2 years ago and not had any FF’s until I repotted, I bought nematodes again and the FF’s are all gone.

11 September 2025
Unprompted review

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