Dreem Health Sleep Clinic Reviews 

188
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally kind, knowledgeable, and attentive, ensuring supportive and professional interactions. Many people highlight the seamless user experience, noting the ease of at-home testing and virtual appointments. Reviewers appreciate the quick appointment availability and efficient service delivery, often describing the process as frictionless and well-managed. However, some customers also noted challenges with follow-up and communication, mentioning delays in receiving responses or issues with external referrals. A few people experienced difficulties, such as reports not being sent to their doctors, vendors dragging their feet on providing necessary supplies, or slow email communication.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their communicative, kind, and patient... See more

User experience

Consumers find the user experience to be overwhelmingly positive, highlighting the ease and smoothness of the... See more

Service

Customers had positive experiences with service, praising the helpful and insightful sessions, the ease of... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and friendliness... See more

Product

People report ambiguous experiences with the product, with many finding the at-home sleep study simple, easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a good experience all around. The sessions were helpful and insightful, and the sleep study was really valuable, especially because it had 2 nights of data. I've made some adjustments to my eve... See more

Company replied

Rated 5 out of 5 stars

Talking with Mary Beth Willis felt like talking to a well informed friend. She is so kind and knowledgeable. Looking forward to seeing my test results and discussing them with her. Thank you so much f... See more

Company replied

Rated 5 out of 5 stars

Kaitlyn has been amazing. From day 1 she listened to my concerns, answered all of my questions, and really made me feel heard. I now have answers I’ve been seeking for months and feel optimistic about... See more

Company replied

Rated 5 out of 5 stars

I left my appointment more educated, more hopeful, and happy to know someone out there understands and can sympathize with where I’m at in life. My telehealth Dr asked me all the right questions, pati... See more

Company replied


Company details

  1. Sleep Clinic

Written by the company

Dreem Health is a 100% virtual sleep clinic designed to make getting a diagnosis and treatment for sleep disorders as easy as possible. Meet with a licensed sleep specialist online, take a home sleep test in your own bed, and get a treatment plan that fits your life. Available nationwide, Dreem Health’s services are covered by most major insurance plans or available for self-pay. From sleep apnea and snoring to insomnia and daytime sleepiness, we’re here to help you sleep better and wake up ready for life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

188 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(188)

181 reviews in the last 12 months

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Rated 5 out of 5 stars

Was very attentive and helpful

Was very attentive and helpful ! I absolutely was surprised of how easy it was to do the sleep study and the knowledge of the physician, I highly recommend this service , if you’re somewhat suspecting of a sleep disorder, I suggest you contact this company and use them. They will not make you feel anything but cared for.

28 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Wow, this made our day! We're so glad you had such a positive experience with both our home sleep test and our team. We’re grateful to be part of your journey and look forward to continuing to support you.

Rated 5 out of 5 stars

The Sleep device is extremely easy to…

The Sleep device is extremely easy to attack and getting it turned on, and it did not at all disturb my sleep. My counselor, Caridad Rodriquez explained the process to me very well, and answered questions I had that made me feel comfortable.

24 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Dear Stuart, thanks for your wonderful feedback! Making sure our patients fully understand their diagnosis and feel confident moving forward in their treatment is always our goal. Here for you anytime! - The Dreem Health Team

Rated 2 out of 5 stars

Good initially- not good at the end

The initial steps were fine. The first eval was fine. The study was easy. The follow up appointment was simple. However, now that I am to the point of deciding treatment the wheels have come off. I have been trying to get in touch with someone for two days. No response. I cannot access my report because the app crashes constantly.

4 June 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hello Charles, thank you for taking the time to share your experience with us. We aim to always provide supportive and responsive care for our patients, and we appreciate you bringing this forward. We're very sorry about the delay, and our team has provided the needed information. Please don't hesitate to reach out at (650) 761-4056 or hello@dreemhealth.com if you have any questions on your next steps!

Rated 5 out of 5 stars

Easy and informative

The online meeting with the nurse practitioner was great. I learned about some new tools and got to do my sleep study at home, which was so nice. The service, tools, and the ease of doing the sleep study were great!

1 June 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Sallie, this is the best news! We're thrilled to hear that working with our clinic felt both easy and informative. Your experience is exactly why we wanted to create a solution that lets our patients rest in the comfort of their own home, feeling relaxed and at ease. Thanks for letting us be part of your sleep journey.

Rated 5 out of 5 stars

Jamila was GREAT

Jamila was GREAT! So much better than my last in person sleep dr. You can tell they really care and you aren’t just another number to them!

26 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Collin, thanks so much for taking the time to share this, it means a lot to us. We’re so glad to hear that you had such a positive experience with Jamila. We’ll be sure to pass along your kind words because we just know it’ll make her day. Here for you anytime!

Rated 5 out of 5 stars

Ready to Sleep Better!

This procedure was super easy to complete and very straightforward. From testing, to scheduling, to learning, everything went very smoothly. I felt very well informed by Pam, my PA. Now I feel excited to improve my sleep and wellness!

26 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hello Aileen, thank you for sharing your appreciation with us. It’s fantastic to hear that you had a great experience working with Pam and our clinic. We strive to make understanding sleep struggles as simple as possible, and we’re so happy your experience reflected that. Thanks for letting us be part of your sleep journey!

Rated 5 out of 5 stars

Overall the testing is easy the only…

Overall the testing is easy the only issue I have is the lack of communication I still have heard nothing about getting my cpap and I’m getting worried

20 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Chante, thanks so much for taking the time to share this with us. We aim to always provide a supportive and responsive experience for our patients, and we appreciate you bringing this experience forward. We're very sorry about the delay with your equipment, and our team has ensured this issue has been resolved. Please don't hesitate to reach out if you have any questions on your next steps!

Rated 5 out of 5 stars

The provider is very knowledgeable and…

The provider is very knowledgeable and explains everything very well. She has helped me with my sleep apnea more than other providers ever did.
She also answers all my questions and does not seem hurried.

26 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Michael, we’re happy to hear that the walk-through of your sleep test results was helpful. Making sure our patients fully understand their diagnosis and feel confident moving forward in their treatment is always our goal. Here for you anytime!

Rated 5 out of 5 stars

Excellent

Excellent. Love my nurse. Study was very easy and finally have a confirmed diagnosis of severe sleep apnea.

26 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Lisa, thanks for the wonderful feedback! We’re so glad the details from your sleep test were meaningful and gave you a clearer picture of your sleep health. Looking forward to supporting you on your sleep journey. - The Dreem Health Team

Rated 5 out of 5 stars

Amazing experience

This was an amazing experience start to finish. Really easy to use the apps, the providers were so helpful and friendly. Everything done at home and via telehealth. I've already referred friends. Completing recommend them for everyone

21 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Wow Brandy, this is amazing! We're so glad you had such a positive experience at our clinic and appreciate you sending your friends our way. We’re grateful to be part of your sleep health journey and look forward to continuing to support you.

Rated 5 out of 5 stars

I would definitely recommend everybody have a sleep study.

It was a good experience dealing with everyone. They were just very nice, responsive and easy to talk to

19 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Dear Richard, we appreciate your kind words! Making sure our patients feel a genuine personal connection is something we care deeply about. We’re so glad that came through in your experience with our team. Thanks for trusting us with your care, it means the world to us. - The Dreem Health Team

Rated 5 out of 5 stars

Everything went really smooth

Everything went really smooth. Quick appointment availability and having everything virtual helped alot with my work schedule. Would recommend to anyone who needs to do a sleep study.

1 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hello Katelynn, thanks for sharing this! We're so happy that everything went smoothly for you and that the virtual appointments made scheduling around your work much easier. We’re grateful to be part of your journey and look forward to continuing to support you.

Rated 5 out of 5 stars

I was guided through each step of the…

I was guided through each step of the process and everything was playing very clearly. I did not feel rushed, and all my questions were welcomed.

21 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Dear Crystal, thanks for taking the time to share this, it means a lot to us. We’re so glad to hear that you felt supported every step of the way. It's always our goal to make sure every patient knows exactly what to expect throughout their sleep study. Here for you anytime!

Rated 4 out of 5 stars

A Smooth Operation

My first encounter with Dreem was a telehealth phone call with my nurse practitioner. She deftly handled my questions and put me at ease with her natural conversation style.
Within a couple of days, I received my sleep study hardware and instructions. I was able to follow the instructions and complete the study without a hitch. Dreem has implemented the technology to execute flawlessly with simplicity for the patient. Everything has gone smoothly and more easily than I expected.

18 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Michael, this is fantastic news! From day one, our goal has always been to make sure our home sleep test process feels smooth for every patient, and we’re so glad that came through in your experience. Here for you anytime. - The Dreem Health Team

Rated 4 out of 5 stars

Rachel was excellent

Rachel was excellent, she deserves 5 stars. The equipment was impossible to turn on!

1 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Jacki, we're so glad that you enjoyed working with Rachel. We'll be sure to pass your kind words her way! Thank you for your feedback on activating the sleep device. We're always looking for ways to improve, so we'll be sharing this with our team. Wishing you many nights of restful sleep. - The Dreem Health Team

Rated 5 out of 5 stars

Dawn demonstrates excellent expertise…

Dawn demonstrates excellent expertise in sleep medicine, interpreting my results and took time to thoroughly explain everything

7 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hello Jim, thanks for the wonderful feedback! We’re so glad the details from your sleep test that Dawn walked through were meaningful and gave you a clearer picture of your sleep health. We’re grateful to be part of your journey and look forward to continuing to support you.

Rated 5 out of 5 stars

The doc was great!

The doc was great! She explained everything and listened to my concerns. Thank you so much for providing such a well needed service.

24 April 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi there, thanks so much for taking the time to share this, it means a lot to us. We’re so glad to hear that your provider made you feel supported every step of the way. Here’s to better sleep!

Rated 5 out of 5 stars

Very helpful and I’m glad to experience…

Very helpful and I’m glad to experience the care I received. Super grateful for Ty his opportunity

5 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Dear Nathan, thanks for sharing your appreciation. It’s wonderful to hear that you had a great experience with our clinic. All the best! - The Dreem Health Team

Rated 5 out of 5 stars

Delightful Digital Dreams

The whole process was frictionless and amazing. The digital experience enhanced the engagement by guiding the customer through a specific and easy to understand journey. The providers were engaging and brilliant. The device was surprisingly unobtrusive and the shipping was super smooth. This is how healthcare should be managed when you do not have to be in-person!! Keep up the great work and teach other medical specialities this great model. Cheers!

27 April 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Howard, thanks for sharing this with us! It’s fantastic to hear that you had such a positive experience with our team and sleep device. Our priority is to make understanding sleep struggles as simple as possible, and we’re so glad your experience reflected that. Wishing you many nights of restful sleep ahead.

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