Dresslova Reviews 

100
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with the product quality, noting that items like dresses were beautiful, high-quality, and looked exactly as pictured on the website. Reviewers often praised the luxurious material and elegant designs, finding them perfect for various occasions. Additionally, several people reported fast shipping and timely delivery, which met their expectations. However, some customers also noted significant issues with their orders, particularly concerning sizing discrepancies where items did not fit despite following size charts. There were also complaints about the quality of some products, with descriptions of cheap fabric and items not matching website images. A few other people also felt that the delivery process was problematic, with orders arriving late or being sent to the wrong address, and some experienced difficulties with customer service regarding refunds or exchanges.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and fit, with many expressing satisfaction with... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers expressing satisfaction with the... See more

Order

People report negative experiences with order, often citing issues with sizing despite carefully checking... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reporting incredibly fast... See more

Website

Consumers find the website to be ambiguous, with some expressing satisfaction after purchasing from it and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The dress is beautiful and it arrived in good condition, though it needed a good iron. However, it was way too wide for me so I had to take it to a tailor to get it fixed. Thanks anyway.

Rated 4 out of 5 stars

Great, the fabric could indeed be better. But overall excellent. This is a birthday gift I bought for my sister

Rated 5 out of 5 stars

I ordered a white silky dress which exceeded my expectations. It’s soft, smooth, and drapes beautifully without feeling flimsy. Shipping was fast, and it got here just in time for my birthday. I can’t... See more

Rated 5 out of 5 stars

The quality of the clothes are actually really nice, I was skeptical about it but so far I have bought two dresses and both are good quality. I would say size up, as it tends to get a bit tighter arou... See more



Contact info

3.2

Average

TrustScore 3 out of 5

100 reviews

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3.2

All reviews

(100)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

i ordered from Dress for Love

i ordered from Dress for Love ( trust pilot says it's also known as Dresslova): Ordered two short and top sets. Both arrived today after a 20 day wait, and the fabric is terrible: cheapest static -y polyester I've ever seen. The material is listed online as "blended". The print is photographed onto the fabric, so it looks good on camera but is sheeny, cheap and nasty in real life. It's meant to be a baggy style so i followed their measurements closely, but the top is far too big and the shorts are much too small. I wish i had the option here or on their website to upload review photos. I was reassured by the price (my order was 90USD, on sale) but i can't believe anyone is asking this. These really could have been made in Vietnam/ Indonesia/ Bangladesh for 2USD a piece. Please learn from my mistake and avoid. The website won't recognise my email address so i cant even login to arrange a refund (order : JDF00028785 if anyone sees this and can assist me.)

26 January 2026
Unprompted review
Dresslova logo

Reply from Dresslova

Hello, we couldn't find your order based on the order number you provided. Did you perhaps enter the wrong number? Our products are of excellent quality. If you have any questions, you can contact us via email or WhatsApp, or leave your contact information and we will get in touch with you.

Rated 1 out of 5 stars

AVOID AT ALL COSTS

I waited almost a month for my order just to be absolutely crushed at the site of the clothing. The garments and materials are different! Before getting my order they were really good at returning my email but as soon as I wanted to return and get a refund it was the end of contract with them. My best advice, STAY AWAY FROM THIS COMPANY!!!

16 January 2026
Unprompted review
Dresslova logo

Reply from Dresslova

Hello, our customer service team responds quickly to both pre-sales and after-sales inquiries. If there's a delay in our response, it might be because our customer service representative is on vacation. Please rest assured that we will definitely respond to your email. What is your order number? I can have our customer service team contact you to help resolve your return issue.

Rated 5 out of 5 stars

Good Quailty at Reasonable Prices

The quality of the clothes are actually really nice, I was skeptical about it but so far I have bought two dresses and both are good quality. I would say size up, as it tends to get a bit tighter around the waist but upto you, they have size chart for all dresses

11 January 2026
Unprompted review
Rated 1 out of 5 stars

Beware of scammers.

Beware of scammers.. dress looked completely different and was super dirty. They don’t even want to refund.

8 December 2025
Unprompted review
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Reply from Dresslova

Hello, we carefully inspect every dress before shipping, so the "very dirty" condition you mentioned is generally not possible. Please contact us if you encountered any issues.

Rated 1 out of 5 stars

I ordered from this website

I ordered from this website, but I was scammed. The dress wasn't shipped and I didn't get a refund. No one is replying to my messages. It's better to buy from trusted websites.

24 September 2025
Unprompted review
Dresslova logo

Reply from Dresslova

Hello, please send us your order number so we can look it up. Our website has a customer service team, and they will respond to your messages. Please check if our reply has gone into your spam folder, or perhaps the customer service team is on vacation and therefore unable to respond immediately.

Rated 1 out of 5 stars

I have been waiting for weeks

I have been waiting for weeks , it says delivered today which is a Sunday here and delivery does not happen so this is obviously a scam and I will be letting all social media platforms know that ! SCAM !

9 November 2025
Unprompted review
Dresslova logo

Reply from Dresslova

Hello, we are not scammers. Could you please tell me which order you placed? Please email me to inquire. The approximate arrival time is also listed in our shipping guidelines; you can check there.
We have checked the name, email address, and mobile number you provided, but we were unable to locate your order. Did you perhaps leave your review on the wrong website?

Rated 1 out of 5 stars

I would not recommend anyone to buy…

I would not recommend anyone to buy from this place, not only they don’t do returns but also you can’t exchange unless the dress came with a problem like a stain or being ripped . I usually wear a medium but there was no clear chart. When I contacted them they claimed that this is my problem, where is the problem to exchange with a bigger size we are ordering online problems and incorrect sizes will always appear but they will not help with anything. My first and last time buying anything from that store do will never recommend.

5 November 2025
Unprompted review
Dresslova logo

Reply from Dresslova

Hello, we have a clear size chart on each of our product pages, and our return policy is also clearly stated that we cannot resend items for free if the issue is not a quality problem. I will have our after-sales service contact you. I'm sorry.

Rated 1 out of 5 stars

Never got it delivered to my home

Never got it delivered to my home. The tracking link says so but the delivery proces was already doubtful and shady.

25 October 2025
Unprompted review
Dresslova logo

Reply from Dresslova

Hello, please contact us to see if the package is lost and we will help you resolve the issue.

Rated 2 out of 5 stars

Dress was cheap looking and the…

Dress was cheap looking and the underlayer was bunching up underneath as it wasn’t even sewn into the outer layer.
It also looked different to the one the model wore and the returns process was so hard I ended up paying almost half of the price of the dress to return

2 November 2025
Unprompted review
Dresslova logo

Reply from Dresslova

Hello, it's normal for clothing to develop some wrinkles during transportation. They will return to normal after washing. Please understand.

Rated 5 out of 5 stars

10/10

Great pricing! Didn’t take too long to arrive maybe around 1-2 weeks. And great quality

17 September 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT buy anything from them

Do NOT buy anything from them. Take a screenshot of the dress you want, Google image reverse search it and find the dress through original seller or a different shop.

Listen to everyone telling you the customer service sucks. Only way to reach them is via email & they don’t even respond in a timely manner or solve the issue.

We paid expedited shipping, didn’t even receive the items. Called USPS and major carriers, they couldn’t locate package.

Per who ever runs their IG
“our headquarters is in Australia, but we purchase goods from China and ship them out, as you know, because factories and labor are cheaper there”.

All in all terrible, terrible, Terrible service.

I’ll make a review somewhere with screenshots of all interactions to help future buyers.

You’d probably have better luck with Shein.

26 September 2025
Unprompted review
Dresslova logo

Reply from Dresslova

Hello, we use WhatsApp to contact you. We're not always online via email, so we can't respond promptly. We recommend contacting us via WhatsApp.
Our styles are all manufactured in-house, and the quality is much better than Shein. You get what you pay for.

Rated 1 out of 5 stars

terrible customer service/no return

I ordered some women dresses online and they came later than scheduled delivery. I didn't like the quality as the dresses were of inferior quality. I emailed them asking for return label but they completely ignored me. I still email them every day but there is absolutely no response. Please do NOT buy anything from them. The only way to contact them is through email and they never get back to you if you choose to return the items.

30 August 2025
Unprompted review
Dresslova logo

Reply from Dresslova

Dear, we are very sorry. We checked your email and we did reply to you, but we did not receive your reply. Please check if our email has gone into your spam folder. We also have WhatsApp to contact you.

Rated 5 out of 5 stars

Elegant dresses

I ordered a white silky dress which exceeded my expectations. It’s soft, smooth, and drapes beautifully without feeling flimsy. Shipping was fast, and it got here just in time for my birthday. I can’t wait to wear it out.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

floral dress

Beautiful floral dress that I ordered, just like on the picture and the length is perfect for me.

29 July 2025
Unprompted review

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