Drowsy Sleep Co Reviews 183

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their luxurious quality and how comfortable they are to wear. Many people report significant improvements in their sleep quality and find the products to be essential for their nightly routine. The user experience is frequently described as positive, with consumers appreciating the ease of use and the overall effectiveness of the items. However, some customers have expressed dissatisfaction with their orders and the delivery service. A few people reported issues with incomplete or incorrect orders, and some experienced delays in receiving their items. There were also mentions of concerns regarding delivery charges and perceived misleading discounts.

What people talk about most

Product

Reviewers express high satisfaction with the product, particularly the sleep masks. Many customers describe... See more

Quality

Consumers find quality to be positive, with many praising the luxurious silk, comfortable fit, and effective... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration with unfulfilled or... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers praise quick shipping and... See more

User experience

People report positive experiences with the user experience. Many customers praise the comfort and... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered the mask in black. Arrived super quick and in a beautiful box. Exactly as described, padded and feels very luxurious and provides complete blackout. The only negative thing I have to say,... See more

Rated 5 out of 5 stars

I've purchased multiple sleep masks from Drowsy for myself and family members. Everyone loves them and now can't sleep without them or with anything else. They are so comfortable and block out so much... See more

Rated 5 out of 5 stars

Have purchased two Drowsy Sleep Masks and wouldn't use any other brand. The silk is luxurious. The mask is the perfect size, so comfortable you wouldn't know you are wearing it. I have just ordered... See more

Rated 5 out of 5 stars

I was gifted this by my husband, I hadn’t heard of them before and now I cannot recommend it enough! In the 4 weeks I’ve been using my eye mask, I’ve noticed an in incredible change in my skin, especi... See more


Company details

  1. Home & Garden

About Drowsy Sleep Co

Written by the company

We're obsessed with sleep because we've experienced firsthand what happens when you don't get enough of it.

We prioritise quality to create unmatched sleep products that make a real difference to our own rest, which is why we’re proud to share them with the world.

Since its launch, our flagship product, the award-winning Drowsy Sleep Mask, has earned praise from beauty editors and become a go-to for those seeking restorative rest.

Our mission is to make bedtime an irresistibly luxurious experience, helping you melt away the day's tensions and embrace the sleep you deserve.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183 reviews

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1-star

Replied to 14% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Terrible delivery

The product is excellent but the delivery service is the worst I’ve ever experienced. No regular updates on delivery and I had to chase my first order. Then I placed a second order and had to send 3 emails before I got an answer, this was two weeks in from placing my order. That’s not good customer care or good business for a high end product. I’m still waiting for my order.

5 December 2023
Unprompted review
Rated 5 out of 5 stars

What my sleep was waiting for

Oh my gosh! I don’t know where to begin in telling you how amazing the sleep masks are. I’ve had masks in the past but this one from Drowsy surpasses all of them. It’s made from Mulberry Silk so you just know it will feel amazing against your face & it did just that. I ordered myself one of the pillowcases & the pillow spray too so that first night I was so eager to get into bed. I sprayed the pillow mist on my pillow, put on the mask & I honestly had the best nights sleep I have had in a long time. I even noticed my skin looked more glowing upon waking, like magic or something. I would recommend all 3 of these products every day of the year. They come in so many beautiful colours too. If you haven’t treated yourself already then you really must

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Can’t live without mine! And they make the best gifts too

Drowsy has totally changed my sleep. They’re perfect for home and for travel to stop you getting dry eyes on the plane. No need for blackout curtains anymore either!

I’ve bought these for my whole family and for several friends as gifts. I’ve also told so many of my colleagues, of which I know about 5 of them have bought too.

Really want to try the sleep scrunchies next ❤️

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Can’t live without it!

I ordered one and quickly became obsessed. This eye mask is incredibly soft and comfortable and blocks out 95% of the light. I sleep so well with it! Now I’m ordering my second and third: another one for myself and one to bring to a “favorite things” holiday gift swap. Everyone will be fighting over it!

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful eye masks worth every penny…

Wonderful eye masks worth every penny for the improved sleep they give you on planes/in hotel/friends' spare rooms with curtains that don't block light, and as a passenger on long car journeys, and they machine-wash well on a silk setting with appropriate detergent. We've had one each for over a year now, and I've now bought as gifts for 6 others who love them just as much. The limited experience I've had of needing customer service across those orders has been brilliant - helpful and very efficient.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Like a cloud

I have been using my eye mask for over a couple of yers now. I haven't seen any other product in the market that can match the sense of comfort Drowsy creates. It's like I'm sleeping in a cloud.

My only minor suggestion would be to find a way to stabilise it once it's worn. It moves around a little bit.

25 November 2023
Unprompted review
Rated 5 out of 5 stars

You feel like (& sleep like) a princess wearing it!

I recently started “stealing” and using my little girls cheap sleep masks here and there bc I’m such a light sleeper and have a hard time shutting down at bedtime. I started chatting about how I loved using a sleep mask to family and friends and voila… Drowsy began to pop up on my insta feed. I would click it every so often and think… I shouldn’t spend that much on a sleep mask when my daughter has 15 that I can use! Well it stayed on my mind and ads continued to appear so I gave in… buying a mask (purple martini) on sale haha…. Needless to say I’m obsessed with the DROWSY sleep mask now! It is the most comfortable and “bougiest” sleep mask we have had and you feel like (and sleep like) a princess when you’re wearing it! My little girl borrowed it on a plane flight tonight and she begged for one over and over… So on this -Black Friday- we got the 2 mask pack and my daughter plans to keep one and give one to her grandmother for a Christmas present!
PS- I tell all of my friends how amazing this mask is!!!
Thank you!

24 November 2023
Unprompted review
Rated 4 out of 5 stars

I love my Drowsy mask

I love my Drowsy mask. It feels plush, soft and really blocks the light out. I keep it kind of loose on my head and it still blocks well the light. I've washed it several times and it maintains its softness.
I've given it as a gift to several friends. I would love Drowsy to find a material for the filler that is more natural than nylon without jeopardizing its ability to block the light. Also, I have a big head and I'm almost at the very end of the velcro for the size of my head. Maybe you can have a couple of sizes for larger heads?

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Great value

I have just purchased my second Drowsy mask. They are brilliant. As well as blocking out light they also cover ears which means sound is reduced. This coupled with the silk fabric makes them amazing!,

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Back for more

My second time to order these amazing sleepmasks. Still using the first one after a few years- just stocking up! The quality is exceptional and the service is faultless. Strong recommend.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

My drowsy sleep mask has changed my life!…

My drowsy sleep mask has changed my life.
I am a sleeper who wakes easily with light, and my Drowsy keeps all of the light out. The silk is also great for my curly hair. It doesn't ruin it like other sleep masks do. I have bought a few as gifts and have one in my travel bag, so I'll never be without one. I just bought the purple one as a treat, because purple is my favorite color.

23 November 2023
Unprompted review

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