Drowsy Sleep Co Reviews 183

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their luxurious quality and how comfortable they are to wear. Many people report significant improvements in their sleep quality and find the products to be essential for their nightly routine. The user experience is frequently described as positive, with consumers appreciating the ease of use and the overall effectiveness of the items. However, some customers have expressed dissatisfaction with their orders and the delivery service. A few people reported issues with incomplete or incorrect orders, and some experienced delays in receiving their items. There were also mentions of concerns regarding delivery charges and perceived misleading discounts.

What people talk about most

Product

Reviewers express high satisfaction with the product, particularly the sleep masks. Many customers describe... See more

Quality

Consumers find quality to be positive, with many praising the luxurious silk, comfortable fit, and effective... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration with unfulfilled or... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers praise quick shipping and... See more

User experience

People report positive experiences with the user experience. Many customers praise the comfort and... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered the mask in black. Arrived super quick and in a beautiful box. Exactly as described, padded and feels very luxurious and provides complete blackout. The only negative thing I have to say,... See more

Rated 5 out of 5 stars

I've purchased multiple sleep masks from Drowsy for myself and family members. Everyone loves them and now can't sleep without them or with anything else. They are so comfortable and block out so much... See more

Rated 5 out of 5 stars

Have purchased two Drowsy Sleep Masks and wouldn't use any other brand. The silk is luxurious. The mask is the perfect size, so comfortable you wouldn't know you are wearing it. I have just ordered... See more

Rated 5 out of 5 stars

I was gifted this by my husband, I hadn’t heard of them before and now I cannot recommend it enough! In the 4 weeks I’ve been using my eye mask, I’ve noticed an in incredible change in my skin, especi... See more


Company details

  1. Home & Garden

About Drowsy Sleep Co

Written by the company

We're obsessed with sleep because we've experienced firsthand what happens when you don't get enough of it.

We prioritise quality to create unmatched sleep products that make a real difference to our own rest, which is why we’re proud to share them with the world.

Since its launch, our flagship product, the award-winning Drowsy Sleep Mask, has earned praise from beauty editors and become a go-to for those seeking restorative rest.

Our mission is to make bedtime an irresistibly luxurious experience, helping you melt away the day's tensions and embrace the sleep you deserve.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183 reviews

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1-star

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Such a beautiful product

Such a beautiful product. I've had many sleep masks over the years and this is the best one. I wear it every night and it helps my quality of sleep enormously. Couldn't be without it. Brought one for my husband too and he loves it.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Love ×3

Have just made my third re-purchase! Best sleeps masks on the market, can't be without them now. Wash well too. Never feel heavy or restrictive on the face. Love.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Customer for life

I bought my 1st sleep mask in 2021 for a holiday & never looked back. I’ve worn it every single night since & there is not a thread, a bobble or any sign of wear. I have managed to stain it with mascara but that’s my own fault for choosing such a light colour. They stay in place, they aren’t hot & sleep this good is worth giving up lash extensions for. I recommend these to everyone- the cheap satin copies cannot compare. I’ve just bought 2 more in the Black Friday offer & some of the silk detergent (I’ve used Tesco delicates on my other & am interested to see if it makes a difference)
Shipping is quick, masks come in a lovely box perfect for gifting & the quality is second to none.

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Revolutionise Your Sleep Experience!

My Drowsy sleep mask has elevated the quality of my sleep hugely. For several years I have struggled to sleep, particularly in the summer when the sun comes up so early. My Drowsy sleep mask has revolutionised this. I have given about 8 as gifts and will continue to do so to spread the word!

5 May 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous product

Fabulous product. I sleep very badly but these masks are so soft and enveloping, they really do help me drop off. Thoroughly luxurious!!!

20 May 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful masks

Beautiful masks. Lovely quality, thick, luxurious,nicely packaged, comfortable, adjustable, which is great for me. I really love this mask and use it constantly, my daughter uses it also and just ordered another one each for both of us, cannot wait to try the new scrunchies. I have another mulberry silk mask by a different brand and while the silk is lovely the design of the mask is just basic nothing like the drowsy mask and I cannot even wear the other one now even though that was also expensive, it just feels thin, it slips off my small head 😂 🤦🏼‍♀️. It’s Drowsy all the way! Also as someone who has always struggled with sleep since childhood it does improve my sleep a little, I do not wake up as much, and it relaxes me more, once I put it on it does not take me as long to get to sleep.

22 November 2023
Unprompted review
Rated 5 out of 5 stars

It's official... I'm addicted!

This is an amazing brand! I have purchased several pillowcases now, and an eye mask with pouch, and I couldn't be happier. The quality of the silk is amazing and feels so luxurious. It leaves my hair and face feeling so soft, unlike the harshness from my old cotton pillowcases. I know it's a bit pricey, but it's well worth the splurge! Their customer service is also great.

22 November 2023
Unprompted review
Rated 5 out of 5 stars

All stocked up for the winter!

As someone who is chronically sick and often has long periods where I never feel properly rested after sleep…I have a love hate relationship with sleep. The Drowsy sleep masks are the only masks I’ve tried that do help me get to sleep and stay asleep.

19 November 2023
Unprompted review
Rated 5 out of 5 stars

I have just purchased my second sleep…

I have just purchased my second sleep mask for a friends birthday! I love it and want everyone to have one! This is now a staple in my bedtime routine. The mask looks and feels luxurious whilst giving me a complete blackout allowing me sleep right through to my alarm giving me quality sleep. I love it and couldn't be without it now!

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Soooo beautiful…

The eye masks or so beautiful and sooo comfortable. The quality of your sleep improves so much. Its like a cool cuddle for your face. I have just ordered a 2nd one for me and Christmas pressies for family too. 💙

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product. I don’t always sleep with my mask, but if I’m ever struggling to sleep, or get back to sleep, I feel instantly more relaxed as soon as I put it on and I find I sleep deeper and for longer. Big thumbs up!

1 October 2023
Unprompted review
Rated 5 out of 5 stars

I love these masks

I love these masks! I received my first one as a present from my husband and was fairly sceptical but I loved it - so much so, I bought another for travelling. I’ve just ordered two more to make the laundry cycle easier and so that I don’t have to worry about getting them dry and for longer trips.

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Just Buy It!

My husband bought me my first Drowsy mask as one of my Xmas presents about 4 years ago. I thought it an outrageous extravagance, particularly as I'd never used one before. But.....from the first time I used it, it became my favourite sleeping partner (sorry David!)! It's like a hug for the eyes and I subsequently bought several for family and friends, particularly if they were going through difficult times, as a delicious treat. I was BEREFT when I discovered I'd left mine behind on a recent trip to Canada. I've spent the last 3 weeks wondering if I should try a cheaper version, but I absolutely know, I would be a waste of money! Even I you're remotely considering buying one, just do it! Life is too short to not have one of these in your life 💗

25 September 2023
Unprompted review
Rated 5 out of 5 stars

THE BEST SLEEP SPRAY

after trying different brands of sleep sprays … drowsy sos sprays are the best ones. can’t sleep without them 🙏🙏

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Bliss

I have just ordered 2 more so I can launder our well loved masks without worrying they won’t be dry . We slept with curtains and windows wide open all summer in blissful total darkness, took them on holiday and family have asked for them as Christmas presents . So comfortable and really well made .

15 September 2023
Unprompted review

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