DryEase Reviews 107

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Worked fine for 6 months then makes funny noises, later started to burn! Watch out a health & safety hazard! Twice I have contacted via emails to customer service, 2 separate sdvisors and then not... See more

Rated 2 out of 5 stars

The dehumidifier works but it's not quiet. In fact I have used this for maybe 6 months before it started smelling like burning. There were also some bizarre noises coming from the unit. No response fr... See more

Rated 1 out of 5 stars

DryEase are a strange company to deal with. Initially they are responsive to emails looking for help troubleshooting the dehumidifier I bought from them several months earlier. Once apparently it w... See more

Rated 1 out of 5 stars

Very cleverly advertised, I brought 2 of these units, I should have read the small print unit dimensions etc. basically worthless 80w power consumption pretty much sums up the under powered device, de... See more


Contact info

1.9

Poor

TrustScore 2 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Chinese Scam!! See other reviews

See other reviews! This is a Chinese SCAM. Do NOT order from this company it is NOT a UK company as advertised. Refused delivery once I realised but struggling getting refund plus they charge £35/45 to ship back to China. Ive reported to Consumer Helpline and they are reporting to Trading Standards who maybe limited to what they can do as Dryease are governed by Hong King Laws!! AVOID!!! EDIT: Now reported to Action Fraud who took all company detail/addresses etc. This needs stopping too many ppl getting ripped off!!!

21 October 2024
Unprompted review
Rated 1 out of 5 stars

They are scammers.

Do not trust this company. They also go as bsgda selling electric bikes using the Tesco logo. Their web page is exactly the same as dryease

1 October 2024
Unprompted review
Rated 4 out of 5 stars

Excellent for Basement Use

This dehumidifier has worked wonders for my basement! It pulls so much moisture out of the air and has totally gotten rid of that damp, musty smell. Just a little bit noisy, but it's a small price to pay for a drier basement.

4 October 2024
Rated 1 out of 5 stars

Under no circumstances deal with this…

Under no circumstances deal with this joke of a company.I too was duped into buying what I thought was a top rated dehumidifier from a uk company.There is a top 10 reviews site that this scummy company has latched onto which is a blatant lie. Hopefully you have read this review before getting fooled like I did.This is a chinese company and the item is cheap tat worth a fraction of £140 paid.I cancelled before dispatch but they still sent it.In process of trying to return but getting fobbed off.I have also noticed that for every genuine negative review that is posted from ripped off customers the seller is posting several false positive reviews.Ignore.Scum company has now changed name to Raveno selling the same tat. Avoid like the plague.

20 October 2024
Unprompted review
Rated 1 out of 5 stars

Dont buy

Dont buy, does'nt work, can't return and now lost £138 and close to christmas aswel.

Please please dont buy.

19 October 2024
Unprompted review
Rated 1 out of 5 stars

dryeasy.co.uk website is not UK

I haven't received my order yet so I can't say anything about the quality of the item I ordered. But as someone else wrote in their review, dryeasy.co.uk seems authentic - it's not!
This is a Chinese scam! There is nothing on their website to suggest that the item comes from China.
If you expect your order to arrive in a week or less, read this:

2024-10-17 06:56
Customs Cleared: Customs Cleared.
2024-10-17 04:56
Arrival at destination airport
2024-10-16 14:22
Departure from original airport
2024-10-15 15:58
Transfer to airline.
2024-10-15 01:17
ShaTian,DongGuan / Departure from facility to service provider.
2024-10-14 18:18
ShaTian,DongGuan / The package has arrived at the plant and has been measured.
2024-10-14 18:18
ShaTian,DongGuan / 4px received the package.
2024-10-14 02:58
Shipment information received

Don't get me wrong! I'm not against Chinese companies.
I'm against false information that creates false expectations.
And now, if something goes wrong, read their return policy and think again if you really want to buy anything from them.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Honestly

Honestly, l was blown away by the difference this made! My made! My musty basement is now fresh and clean. Worth every penny!

9 October 2024
Unprompted review
Rated 1 out of 5 stars

Dodgy company AVOiD

Do not deal with this company as their products are not very good or fit for purpose. They also don’t accept returns and hide the address which is against trading laws. Company will be reported. So all in all, DO NOT USE this company if you value your money or want a product that works.

15 October 2024
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish, totally taken in by someone saying this the number 1 humidifier. Does not work, do not buy, they do not accept returns. A real SCAM.
BEWARE ALL!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and Quiet

This dehunmidifier is amazing! It's made a huge difference in my basement! It got rid of the dampness so fast, and it's super quiet, I barely even notice it's on!

3 October 2024
Unprompted review
Rated 3 out of 5 stars

They sent a replacement, but very exhausting process

This is a Chinese company not a UK one. I trusted best reviews and bought 2 dehumidifiers. One of them is plain defective, the other one works just OK. I sent them 3 emails asking for a refund but had no reply. Total scam.
UPDATE: after many attempts they answered back. I originally wanted to send the product back but they did not let me and sent a new one. It was a long process to finally get at least a replacement, but they did send it.

8 October 2024
Unprompted review
Rated 1 out of 5 stars

Sadly I think I've been scammed the…

Sadly I think I've been scammed the site was advertised aparently by the guardian, and purports to be NHS. approved, one of the reasons I went for it was they advertised a delivery date of 4th Oct which I thought was great, however despite sending the company three e mails to which I've had no reply the dehumidifier has not arrived, with a major issue todayI've had to go to a local company and buy another one.

2 October 2024
Unprompted review
Rated 4 out of 5 stars

Quiet and effective

This dehumidifier is amazing - it controls the humidity and purifies the air too. And I love the seven different nightlight colors - beautiful, but not disturbing my sleep.

2 October 2024
Rated 5 out of 5 stars

I bought this dehumidifier for my…

I bought this dehumidifier for my 18-foot travel trailer, and I am so impressed! It's super quiet and it works amazingly well. It gets crazy hot and humid inside my trailer when I'm not using it, but this thing pulled out a ton of moisture in just one night.

27 September 2024
Rated 1 out of 5 stars

Product not working to the…

Product not working to the specifications.
I've had it on for 5 days and extracted only
200 ml of water in a 65% to 75% humidity envirment indoor, used seperate dehumidifier meters to see if it decrease the humidity but no change in the humiditi with the Dryease on for 5 day at max. it's a SCAM I can't return the product becouse I've used it and it states in their refund policy that the refund will be declined if the product is not new when returned to China, not in UK. The Online review pages are misleading and part of the same Scam it's how I've chosen this product I've been SCAMED. DON'T BUY

5 September 2024
Unprompted review
Rated 1 out of 5 stars

The item is cheap and s****

The item is cheap. Went out and bought a reputable Meaco Arete two 20ltr. Now that is worth the money. This Chinese rubbish barely collected a thimble full of water over 2 days. After 6 hours the Meaco collected over 3.5 litres. I feel a fool but you live and learn. I can only think the 50% 5 stars are fake accounts there is no rhyme or reason why this gets 5 stars. I'd best describe as a low setting fan.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

This dehumidifier is amazing

This dehumidifier is amazing! It was easy to set up, quiet and simple to use. I started it up in my basement and within two days, it already collected 30 to 40 ounces of water!

28 September 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look