DryEase Reviews 107

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Worked fine for 6 months then makes funny noises, later started to burn! Watch out a health & safety hazard! Twice I have contacted via emails to customer service, 2 separate sdvisors and then not... See more

Rated 2 out of 5 stars

The dehumidifier works but it's not quiet. In fact I have used this for maybe 6 months before it started smelling like burning. There were also some bizarre noises coming from the unit. No response fr... See more

Rated 1 out of 5 stars

DryEase are a strange company to deal with. Initially they are responsive to emails looking for help troubleshooting the dehumidifier I bought from them several months earlier. Once apparently it w... See more

Rated 1 out of 5 stars

Very cleverly advertised, I brought 2 of these units, I should have read the small print unit dimensions etc. basically worthless 80w power consumption pretty much sums up the under powered device, de... See more


Contact info

1.9

Poor

TrustScore 2 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect for bedroom

I love how small and compact this dehumidifier is - it works great in my bedroom. The color-changing light is really nice. The tank is easy to take out and empty and it works great!

1 October 2024
Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM

SCAM SCAM SCAM SCAM

Do not fall for it. I never, ever fall for a scam company but I did this one. Their website looks genuine, they have reviews on 'independent' websites. I want to return it, it's rubbish. They've offered me 3% and told me what a world of pain it will be for me to return it to China.

SCAM SCAM SCAM

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Great compact humi dehumidifier

This dehumidifier is perfect for my basement! It's removed much moisture - I can tell a a difference in the humidity level after using it. It was easy to set up and the directions were easy to understand.

19 September 2024
Rated 1 out of 5 stars

DO NOT BUY - SCAM

DO NOT BUY. THIS IS A NEW COMPANY FOLLOWING PREVIOUS SCAMS UNDER A DIFFERENT COMPANY NAME (Deweitt UK)THEY ARE STILL USING THE SAME FAKE REVIEW SITE WHICH IS CONNING PEOPLE

30 November 2023
Unprompted review
Rated 5 out of 5 stars

It's great

It's great! I run it in my bedroom every night and by morning it's pulled so much moisture out of the air! It's really quiet. Very good for bedrooms or small rooms.

22 September 2024
Rated 1 out of 5 stars

SCAMMERS. AVOID AVOID AVOID

Fell for the "top reviews" of their dehumidifier. I wish I'd checked this website beforehand. After a few weeks fan started catching. Asked to return as within their 30 day returns window, got fobbed of with an offer of a 3% refund. The wording also makes it painfully obvious this is clearly NOT a UK based company. Having read other reviews here, this company appears to have also been trading under the name Dewitt, which has even worse ratings that this one. AVOID AVOID AVOID!!!!!

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy

I was a bit skeptical after reading reviews but it arrived in good time and looked ok. However after being turned on for three days it's only drawn a small cup of water out of the air. What a waste of 138 pounds . DON'T BUY

28 September 2024
Unprompted review
Rated 4 out of 5 stars

Extremely effective, wish tank was bigger

This dehumidifier has been a lifesaver with all the heat and rain we've been having lately! I've been running it nonstop for a week and it's really lowered the humidity in my apartment. I just wish the tank was a bit bigger, but other than that it's great!

19 September 2024
Rated 1 out of 5 stars

This is not a UK company.

This is not a UK company.
The office address is a post box in North London.
The email is redirected not UK based, replies therefore take a long time.
The shipping details on their site are not adhered to.
We have lost money using this fake site.

21 September 2024
Unprompted review
Rated 5 out of 5 stars

This dehumidifier replaced a different…

This dehumidifier replaced a different model that had conked out a number of years. This one is quieter, and smaller but does the job of the old one. I thought the price was pretty good too...I use it in my basement which isn't leaky but feels damp if you don't run the dehumidifier....

18 September 2024
Rated 5 out of 5 stars

Best dehumidifier with air purifier

This is more than just a dehumidifier! The air purification function is a great addition, and I love the soft night lights. It's perfect for keeping the room dry while also purifying the air. A great investment!

20 September 2024
Rated 1 out of 5 stars

I wish I read reviews before…

I wish I read reviews before purchasing, arrive after twoo weeks, and doesn't do job at all, lost 139£, next time read reviews before buying, no worth no penny, so disappointed 😞

20 September 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy

Do not buy, like the others have pointed out they used to trade as Dewitt UK same piece of Chinese plastic no ties with the UK definitely not made in the UK , if you buy this you will either have to fight for ages to get your money back from your bank or you won't get anything back because it's definitely not fit for use and they have copied another person's face on the photo for the top 3 best dehumidifiers UK sponsored by Google! I tried to get Google to investigate but clearly money speaks their language! I have just brought a British made Ebac dehumidifier from Argos brilliant bit of kit you definitely get what you pay for definitely worth spending a bit extra on a trustworthy British company

22 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing dehumifider with night lights

I love my DryEase dehumidifier! The 7 different night light colors are a nice touch, making it perfect for bedrooms. It's not only efficient at reducing humidity, but the air feels fresher too with its air purification feature.

9 September 2024
Rated 3 out of 5 stars

Still waiting for delivery

Still waiting for delivery after nearly 2 weeks. When you order a dehumidifier it’s usually because you need one - this company is not uk based at all and tracking schedule seemed fake - very slow.

Dehumidifier finally arrived after a full 2 weeks and does work so just be wary of websites with .co.uk but actually in China.

Remember to check every website for phone number and contact address - if not on the website be cautious…

17 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look