Worked fine for 6 months then makes funny noises, later started to burn! Watch out a health & safety hazard! Twice I have contacted via emails to customer service, 2 separate sdvisors and then not... See more
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The dehumidifier works but it's not quiet. In fact I have used this for maybe 6 months before it started smelling like burning. There were also some bizarre noises coming from the unit. No response fr... See more
DryEase are a strange company to deal with. Initially they are responsive to emails looking for help troubleshooting the dehumidifier I bought from them several months earlier. Once apparently it w... See more
Very cleverly advertised, I brought 2 of these units, I should have read the small print unit dimensions etc. basically worthless 80w power consumption pretty much sums up the under powered device, de... See more
Hasn’t replied to negative reviews
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Scam alert!
Scam alert!
Do not buy this. It’s a scam. This was previously being sold under the name Dewett UK and Drypulse (check out the trustpilot reviews for these names).
Save your money and do not lose out to this bogus company or be taken in by the scam review site ‘top 3 reviews’
The product is not fit for purpose do…
The product is not fit for purpose do not purchase. When trying to return product you receive a stock email which does not answer the questions you pose
One star is TOO much
One star is TOO much do not order.
Tiny machine states return policy within 30 days then I returned to the return address on the label, paying £10.19 to be told I had to return to China so why didnt I keep and they'd give me a 3% refund !!!! Joke
AVOID, AVOID AVOID !!@
This company use to be called Dewett UK when it's actually based in China. The dehumidifiers do not work and it is impossible to get a refund. They don't want to give refunds and trying to return it is futile. Read their reviews on Trust Pilot and avoid at all costs.
Scam
This company pulls you in from a scam review site. The site used to send you to DryPulse. BBC Radio 4 documentary entitled 'Dehumidified' tells you what happened there. Do not be fooled.
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