DryEase Reviews 107

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Worked fine for 6 months then makes funny noises, later started to burn! Watch out a health & safety hazard! Twice I have contacted via emails to customer service, 2 separate sdvisors and then not... See more

Rated 2 out of 5 stars

The dehumidifier works but it's not quiet. In fact I have used this for maybe 6 months before it started smelling like burning. There were also some bizarre noises coming from the unit. No response fr... See more

Rated 1 out of 5 stars

DryEase are a strange company to deal with. Initially they are responsive to emails looking for help troubleshooting the dehumidifier I bought from them several months earlier. Once apparently it w... See more

Rated 1 out of 5 stars

Very cleverly advertised, I brought 2 of these units, I should have read the small print unit dimensions etc. basically worthless 80w power consumption pretty much sums up the under powered device, de... See more


Contact info

1.9

Poor

TrustScore 2 out of 5

107 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam alert!

Scam alert!
Do not buy this. It’s a scam. This was previously being sold under the name Dewett UK and Drypulse (check out the trustpilot reviews for these names).
Save your money and do not lose out to this bogus company or be taken in by the scam review site ‘top 3 reviews’

15 September 2024
Unprompted review
Rated 1 out of 5 stars

One star is TOO much

One star is TOO much do not order.
Tiny machine states return policy within 30 days then I returned to the return address on the label, paying £10.19 to be told I had to return to China so why didnt I keep and they'd give me a 3% refund !!!! Joke

10 September 2024
Unprompted review
Rated 1 out of 5 stars

AVOID, AVOID AVOID !!@

This company use to be called Dewett UK when it's actually based in China. The dehumidifiers do not work and it is impossible to get a refund. They don't want to give refunds and trying to return it is futile. Read their reviews on Trust Pilot and avoid at all costs.

22 October 2023
Unprompted review
Rated 1 out of 5 stars

Scam

This company pulls you in from a scam review site. The site used to send you to DryPulse. BBC Radio 4 documentary entitled 'Dehumidified' tells you what happened there. Do not be fooled.

10 September 2024
Unprompted review

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