Quick shipping, quick response by customer service. Ship worldwide and don't charge tax when you order outside European Union. Keep up the good service!
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See what reviewers are saying
Today is 1st of September 2019 but my order (delivery was scheduled for 23-26 August)still was not recieved. I wrote to Customer Care and waiting for reply. === I still did not receive my parc... See more
Company replied
I just received my Castelijn & Beerens RIEN small wallet. Gorgeous. Best such product on the market. Plus excellent service & nice personnel from Duifhuizen!
Fair price and efficient delivery. I am very satisfied with this purchase experience and I think I would recommend this platform to my friends. Also, Duifhuizen will be my first choice if I need to bu... See more
Company details
Information provided by various external sources
Duifhuizen always has the perfect bag or suitcase for you in store. You can find an extended collection on our international online shop that’s updated each day to offer you the best choice. From practical shopping trolley bags, suitcases and business bags to the most stylish bags and fashion items, you can be sure Duifhuizen is right on trend. Our fantastic collection, great offers and excellent service are worth another visit every time!
Contact info
Willem Beukelszstraat 13, 3261 LV, Oud-Beijerland
- +31 186 643 646
- customerservice@duifhuizen.nl
- duifhuizen.com
We are happy with the purchase
We are happy with the purchase. The price is reasonable. Rapid delivery. The staff was friendly.It would be better if the price deducting VAT for outside EU customers.
4 March 2019
Unprompted review
The gold standard in customer service
Efficient, trustworthy and polite. You have the gold standard in customer service. Thank you!!!
28 February 2019
Unprompted review
RECOMMENDED SUPPLIER
Fast delivery of correctly described items, all at a great price.
20 February 2019
Unprompted review
Quick & easy!
Everything went just perfectly fine, no complains at all ! (customer from Germany)
20 February 2019
Unprompted review
hotline staff very helpful
14 February 2019
Unprompted review
Great service and delivery arrangement
Great service and delivery arrangement. Will order again if needed.
12 February 2019
Unprompted review
Fast global(and affordable) shipping
Fast global(and affordable) shipping ! I was also able to get tax refund with their online support.
30 January 2019
Unprompted review
Fast and efficient.
29 January 2019
Unprompted review
I order this from Yokohama and in 6…
I order a trolly for in Yokohama and in 6 days after my order i had my trolley. Contact and service was very good with this company! Product was also good.
17 January 2019
Unprompted review
Checking on order
I don’t know why my order till now not received ... can someone please help me with my order ?! This is my order number: 600013485
11 January 2019
Unprompted review
Reply from Duifhuizen bags & travel
Thank you kindly for your review on Trustpilot, we are so sorry to hear the package did not arrive yet! You could always contact us by e-mail or phone if you have questions.
The package has arrived on your local postoffice.
We have informed you further trough e-mail.
Kind regards,
Romy // Duifhuizen
The name is a red flag to Credit Card
The name is a red flag to Credit Card, but the service is efficient and the packaging is adequate. I will buy from them again
30 December 2018
Unprompted review
Best Customer Experience
I made a mistake choosing the Bag I needed, therefore when I received it I sent it back and got the one I really wanted. The whole process was SIMPLE, and Customer Service was really that SERVICE
Exceptional Service, Exceptional Quality. A Company I can trust and will continue to do business with. Thank you
24 December 2018
Unprompted review
Recommendable!
14 December 2018
Unprompted review
Have been waiting for 10 days
Have been waiting for 10 days, but still not yet received the products.
11 December 2018
Unprompted review
Reply from Duifhuizen bags & travel
Thank you for your review! Shipment to HongKong can take longer when they decide to control check the package at customs. As you can see on your track&trace, the package was released today at customs. so delivery will take place soon.
Please let us know if you have any questions. You can contact us at customerservice@duifhuizen.com
Thank you! Kind regards, Romy // Duifhuizen
deliver too slow
since I ordered until now, I still haven't received the package yet.it has been 12 days already
22 November 2018
Unprompted review
Reply from Duifhuizen bags & travel
Thank you for your review.
There is nothing we can do about the shipment because of the Customs. They are able to held an order up to thirty dag before they release it. We hope you wil get the order as soon as possible. Please send us a e-mail if you want to know the Status of your order.
Excellent Purchase
Introduced by a friend to get my suitcase here, navigation is easy on the website and payment options are flexible and prices are very competitive. Delivery was smooth and overall I enjoyed my shopping experience here.
22 November 2018
Unprompted review
International shipping is way too slow
International shipping is way too slow. And tracking is always only in process. I have no idea why it takes so long. If I know it will take a month, I won’t buy it.
22 November 2018
Unprompted review
Reply from Duifhuizen bags & travel
Thank you for your review.
As you can find on our website (https://www.duifhuizen.com/shipping-delivery/), shipping’s to Macau can take up to thirty days. There is nothing we can do about that because of the Customs. They are able to held an order up to thirty dag before they release it.
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