Dumpsters.com Reviews 755

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making interactions pleasant and efficient. The delivery and pickup services are frequently highlighted as timely, smooth, and accommodating, with many people appreciating the clear communication and ease of scheduling. Reviewers also commend the excellent customer service, noting that representatives are responsive, knowledgeable, and go out of their way to ensure a positive experience. However, some customers were dissatisfied with the pricing, mentioning instances of unexpected charges or significant price increases between rentals. A few people also experienced issues with delivery and pickup, reporting delays or unexpected early morning arrivals without prior notice.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the professional,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism,... See more

Delivery service

Customers generally report positive experiences with delivery services. Many reviewers praise the punctuality... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Price

Consumers find price to be ambiguous. Many reviewers report reasonable pricing, with some highlighting that... See more

Based on these reviews

Rated 5 out of 5 stars

We found ourselves in an unexpected and immediate need of a dumpster for a July 4th community event being held in a public park. After calling several other companies who couldn't help us, the folks a... See more

Company replied

Rated 5 out of 5 stars

Pick up and delivery when scheduled within a half hour very helpful for scheduling men. Private driveway area on difficult street, driver maneuvered without a problem no damage to adjacent fences... See more

Company replied

Rated 5 out of 5 stars

Easy to order on the website. Excellent email communication before delivery. Delivered on scheduled date. Easy return using website. Received an email stating a range of dates that t... See more

Company replied

Rated 5 out of 5 stars

Our Company works with TJ Stewart from Dumpsters.com, and he always makes sure our Dumpsters are on time and can get communications faster to dispatch than I ever could. I like clean, and efficient, a... See more

Company replied


Company details

  1. Waste-Management Service
  2. House cleaning service

About Dumpsters.com

Written by the company

Dumpsters.com is an innovative waste management company that specializes in dumpster rentals and other site services. Founded in 2014, Dumpsters.com is based in Westlake, Ohio, and has a nationwide reach, providing dumpster rental services to homeowners, contractors and businesses alike.

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Dumpsters.com

Written by the company

Temporary Dumpsters - For one-time, large disposal needs.
Dumpsters.com provides professional, fast and convenient residential dumpster rentals to homeowners who have chosen the do-it-yourself route for an upcoming project. Our range of dumpster sizes makes cleanup a simple process for a wide variety of projects. We can haul away nearly any type of debris, working quickly and reliably to keep your project on schedule.
Permanent Dumpsters - For on-going waste collection.
Dumpsters.com makes waste disposal for your business simple, easy and effective. Our commercial dumpster services feature consistent rates, flexible pickups and a highly qualified and helpful service team. Whether you’re looking for a temporary or permanent waste disposal solution, Dumpsters.com can provide a reliable and easy-to-use service.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

755 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great professionalism and courtesy

The professionalism of this group os remarkable!! From calling and setting things up, the customer service is above and beyond!! They were flexible to work with our schedule in getting the dumpster in and out quickly!!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

I contacted the team for waste removal…

I contacted the team for waste removal services and was very impressed with their professional work. They arrived on time with a high-quality dumpster that was perfect for my project, and the pickup process was fast and simple once the job was done.

6 April 2026
Unprompted review
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Reply from Dumpsters.com

We're so glad to hear you are glad you chose Dumpsters.com, Stephanie!

Rated 5 out of 5 stars

The dumpster was delivered no

The dumpster was delivered when they said it would. Placed where it was needed. When I contacted them to pick the dumpster up, it was picked up in a timely manner. It worked out in the best way for us.

4 April 2026
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Reply from Dumpsters.com

Gifford, We're so glad to hear your rental exceeded your expectations!

Rated 5 out of 5 stars

Downsizing

When I phoned, I was given all info I needed. Delivery and pick-up was easy and went smoothly.

2 April 2026
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Reply from Dumpsters.com

We're glad to hear our team was able to provide an informative experience, Patricia!

Rated 5 out of 5 stars

The deal I received was out of this…

The deal I received was out of this world reasonable; the staff member I had the pleasure of dealing with (Jeff I believe was his name but not sure) was so helpful and courteous, and the receptacle I got did the job right. Thanks again and I’ll be back you can count on it! Thanks again!

27 March 2026
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Reply from Dumpsters.com

Jorgen, Thanks for sharing your positive experience with our team and that the dumpster met your needs perfectly. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Zsolt Tohati helped me placed the order…

Zsolt Tohati helped me placed the order and provided a lot of professional advice and guidance. He is the greatest business representative so far since I am looking for a dumpster services

18 March 2026
Unprompted review
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Reply from Dumpsters.com

Thank you, Gahw! Our team is dedicated to providing professional service, and it’s great to know that Zsolt made a difference for you. We appreciate your feedback and look forward to continue working with you!

Rated 5 out of 5 stars

Great experience!

Very easy! Cheaper than Republic & Waste Management. Drop off & pick up were seamless & i didn’t need to be on site! Will use them again!

25 February 2026
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Reply from Dumpsters.com

Jennifer, We're looking forward to your next project!

Rated 5 out of 5 stars

We are absolutely thrilled with the…

We are absolutely thrilled with the service! From customer service to the driver, everyone was fantastic—on time, super responsive, and genuinely helpful. We'll never use anyone else for disposal needs. Highly recommend!

16 January 2026
Unprompted review
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Reply from Dumpsters.com

Archer, We are so proud to hear that our team was able to exceed your expectations and earn your loyalty!

Rated 5 out of 5 stars

Best customer service EVER.

Best customer service EVER.

23 February 2026
Unprompted review
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Reply from Dumpsters.com

Thanks for the fantastic feedback, Christine! We're thrilled to hear you had such a great experience with our customer service.

Rated 5 out of 5 stars

Aleisha is great to work with

Aleisha is great to work with. She always finds the answers to my questions and is very helpful for my drop off and pick ups. I will definitely be using them on all my projects

8 January 2026
Unprompted review
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Reply from Dumpsters.com

Thank you for the fantastic feedback, Randy! We're thrilled to hear that Aleisha has been so helpful with your drop-offs and pickups. We appreciate your support and look forward to assisting you with all your future projects!

Rated 5 out of 5 stars

Always friendly fast service

10 January 2026
Unprompted review
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Reply from Dumpsters.com

Thanks for the fantastic feedback, Bobbie! We're thrilled to hear you experienced our friendly and fast service. We appreciate your support!

Rated 5 out of 5 stars

The process was quick and easy

The process was quick and easy. I had a few questions and called customer service and their associate was friendly and helpful. I had a slight problem shutting the dumpster on the day of pickup and the driver made sure everything was good to go.

22 January 2026
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Reply from Dumpsters.com

Jo, We're glad to hear the process was smooth and that our team was able to assist you. We appreciate your thoughtful review and are always here to help.

Rated 5 out of 5 stars

Very Helpful

5 January 2026
Unprompted review
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Reply from Dumpsters.com

Thanks for your feedback, Rachel! We're so glad to hear you found our service helpful. We appreciate you taking the time to leave a review.

Rated 1 out of 5 stars

They send a dumpster with banded door…

They send a dumpster with banded door so i cant close it all the way. When they came for pickup they said door is not closed. When i send them band door picture there is a supervisor she said okey they only charge me 75$ and they send me final full paidoff invoice
But after one month they take 195$ from my card. I suggest you guys dont give them your card information. I have all the pictures of banded doors and video.

6 January 2026
Unprompted review
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Reply from Dumpsters.com

We are very sorry for any issues with the dumpster door. The additional fees were due to the dumpster being filled over the top and therefore unable to be safely removed from the premise. This is never an ideal situation for either party involved. We apologize for the frustrations you encountered during your rental.

Rated 5 out of 5 stars

Easy to order and return on the website

Easy to order on the website.

Excellent email communication before delivery.

Delivered on scheduled date.

Easy return using website.

Received an email stating a range of dates that the dumpster would be picked up but I needed a specific date so I replied to the email asking to be notified when an exact date was scheduled. That same day received an email with an exact date.

The dumpster was picked up on the schedule date.

Hassle free experience.

Will use them again and will refer to others when they need a dumpster.

28 December 2025
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Reply from Dumpsters.com

Thank you, MJ! We’re thrilled to hear about your hassle-free experience. Our team works hard to ensure smooth communication and timely service. Your referrals mean a lot to us, and we would be honored to work with you again in the future!

Rated 5 out of 5 stars

Joe was very nice

Joe was very nice
He explained everything and helped me through the process I’ve never done this before and he made it easy
Ty

15 December 2025
Unprompted review
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Reply from Dumpsters.com

Michelle, We are so glad to make your first dumpster rental experience easy! We'll be sure to share your kind feedback with Joe. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

My experience with Dumpster.com was…

My experience with Dumpster.com was smooth and efficient. The dumpster arrived on time, was the right size, and pickup was hassle-free. It made managing waste for my project much easier.

14 November 2025
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

Our team works hard to ensure timely deliveries and hassle-free pickups. We appreciate you choosing us, Vanessa!

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