Dumpsters.com Reviews 755

Everything was taken care of. Because there was a lot of weight and extra items it cost more but was promptly removed anyway without delay.

Dumpsters.com made the rental process quick and easy, with fair pricing and prompt delivery

Don’t use that company. Never on time and expensive! watch out for pick up and drop off time.
They will just show up at 4:30am without any notice and then charge you for fee for not answering your phone , just ridiculous!!

Dumpster was delivered on time, driver was polite and knowledgeable, pick-up was on time. All as advertised, with no surprises. Would use them again.

That they did not tear anything up, dropping off the container And it was so easy to set it up

Fast and reliable service. Excellent and straight-forward communication.

The people that I delt with were friendly including delivery and pick up and allowed extra time before pickup

It was a great experience. The price listed is exactly what I paid which was nice. No hidden fees. They put it in my driveway the morning of the day I scheduled it. I scheduled it to be picked up on a monday but they were unable to get it until wednesday at no charge to me, so I was happy about that. Would highly recommend!

The communication with arrival and drop off were a wonderful surprise. I also appreciated the text confirming what should not go in the dumpster. Best price in area!

Ashley was always there to help me and was easy to talk to. When I had questions, I immediately got answers.

My initial problem below was eventually remedied. The dumpster was placed in the wrong location on Friday, they said they would move it on Monday, they showed up to move it on Wednesday morning. When I first called I asked for a 20 foot dumpster. When I described the job I was told I should get a 10 foot, I decided on the 15 because the 10 didn't seem like enough. In the end I definitely needed the 20 foot but to get the 15 foot dumped and returned was an extra $400 so now I have a completely full dumpster and everything else is going in bags.

Besides the first person I spoke with who gave me the bad advice and the person who aggressively tried to make me pay for their mistake I spoken to many people at dumpster.com who have been very kind and helpful. If I had gotten the 20 foot dumpster I initially wanted and they had put it in the right place it would have been 5star service but it's been a huge hassle having to call or text multiple times a day for almost a week now.

Original post that was eventually remedied:
Trying to charge for their mistake.
I was supposed to have a dumpster delivered in my driveway. The drivers placed it on the street instead (which I would need a permit for). Parker, from Dumpsters.com is telling me there was a car in the driveway and they had to place it on the street because they need up to 60 feet to place the dumpster. The car is 72 feet away from the end of the driveway. They want to charge me $195 because their drivers put it in the wrong place. The way Parker is communicating with me is belittling.
Addendum: the driver who eventually moved the dumpster was awesome and very skilled. He used less than half of my driveway to get it into the right spot.

Great communication. Driver called in advance inquiring about the location of drop off. Smooth transaction. I will use them again.

Excellent customer service, on time always.

Diring removal of the dumpster, the dumpster wiped out 8 feet of hedges that line the driveway. They have chosen not to take any responsibility as they do not feel they are responsible for non-negligence. When repairs are this significant further review than photos should be considered as well as the the care the driver takes should be considered. We received a “we are sympathetic” and nothing else. Please be aware of what you are signing and that significant damage can take place.

Great customer service, fast and reliable

They've made things easy for our real estate team - we get good service, good value and one point of contact.

I have always used dumpsters.com
And they have never let me down. Excellent customer service they go out of their way to make sure everything goes smoothly for you.
Would highly recommend.

Great custome service from Max. The dumpster was delivered on time and pick up on time as promised. And the price did not brake the bank.