Dumpsters.com Reviews 755

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making interactions pleasant and efficient. The delivery and pickup services are frequently highlighted as timely, smooth, and accommodating, with many people appreciating the clear communication and ease of scheduling. Reviewers also commend the excellent customer service, noting that representatives are responsive, knowledgeable, and go out of their way to ensure a positive experience. However, some customers were dissatisfied with the pricing, mentioning instances of unexpected charges or significant price increases between rentals. A few people also experienced issues with delivery and pickup, reporting delays or unexpected early morning arrivals without prior notice.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the professional,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism,... See more

Delivery service

Customers generally report positive experiences with delivery services. Many reviewers praise the punctuality... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Price

Consumers find price to be ambiguous. Many reviewers report reasonable pricing, with some highlighting that... See more

Based on these reviews

Rated 5 out of 5 stars

We found ourselves in an unexpected and immediate need of a dumpster for a July 4th community event being held in a public park. After calling several other companies who couldn't help us, the folks a... See more

Company replied

Rated 5 out of 5 stars

Pick up and delivery when scheduled within a half hour very helpful for scheduling men. Private driveway area on difficult street, driver maneuvered without a problem no damage to adjacent fences... See more

Company replied

Rated 5 out of 5 stars

Easy to order on the website. Excellent email communication before delivery. Delivered on scheduled date. Easy return using website. Received an email stating a range of dates that t... See more

Company replied

Rated 5 out of 5 stars

Our Company works with TJ Stewart from Dumpsters.com, and he always makes sure our Dumpsters are on time and can get communications faster to dispatch than I ever could. I like clean, and efficient, a... See more

Company replied


Company details

  1. Waste-Management Service
  2. House cleaning service

About Dumpsters.com

Written by the company

Dumpsters.com is an innovative waste management company that specializes in dumpster rentals and other site services. Founded in 2014, Dumpsters.com is based in Westlake, Ohio, and has a nationwide reach, providing dumpster rental services to homeowners, contractors and businesses alike.

Ready To Order?

Order Now

Dumpsters.com

Written by the company

Temporary Dumpsters - For one-time, large disposal needs.
Dumpsters.com provides professional, fast and convenient residential dumpster rentals to homeowners who have chosen the do-it-yourself route for an upcoming project. Our range of dumpster sizes makes cleanup a simple process for a wide variety of projects. We can haul away nearly any type of debris, working quickly and reliably to keep your project on schedule.
Permanent Dumpsters - For on-going waste collection.
Dumpsters.com makes waste disposal for your business simple, easy and effective. Our commercial dumpster services feature consistent rates, flexible pickups and a highly qualified and helpful service team. Whether you’re looking for a temporary or permanent waste disposal solution, Dumpsters.com can provide a reliable and easy-to-use service.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

755 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome experience with this dumpster…

Awesome experience with this dumpster service. I called and requested a 20 yard drop trailer for next day or same day. Within 20 minutes the driver called and was on the way. Driver verified drop spot. Very friendly , professional and happy to have my business. Fair pricing. GREAT SERVICE

1 December 2025
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

Thank you, Steve! We're thrilled to hear you had such a positive experience with our service. Our team strives to provide friendly and professional support, and it’s great to know we hit the mark.

Rated 5 out of 5 stars

My experience with Dumpsters.com was…

My experience with Dumpsters.com was smooth and straightforward. The ordering process was easy, the dumpster arrived on time, and pickup was hassle-free. it made handling waste for my project much simpler

21 November 2025
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

Thanks for sharing your experience, Hazel! We're thrilled to hear that our ordering process and timely service made your project easier. If you have any future projects, we’re here to help!

Rated 5 out of 5 stars

Above and Beyond

Knowledgeable, trustworthy, reliable

21 October 2025
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

3 things we strive for and are so glad you felt in your rental, Tylor!

Rated 5 out of 5 stars

Awesome service from start to finish

Awesome service from start to finish! Christine the account manager was super helpful in getting it set and picked up asap. Would recommend using this company!!

11 November 2025
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

Thanks for your amazing feedback! We're so glad to hear that Christine provided top notch service and we have already shared your review with her!

Rated 5 out of 5 stars

This team was exceptional from the very…

This team was exceptional from the very start. The setup process was effortless—they quickly collected our information and followed up with a detailed proposal. The driver who delivered the dumpster was courteous and placed it perfectly. The entire experience was seamless and positive. I highly recommend this company!

6 September 2025
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

Miriam, We really appreciate the time you took to share your experience! It's always our goal to make renting a dumpster and comleting your project as easy as possible!

Rated 5 out of 5 stars

My sales report Christine Phillips was…

My sales report Christine Phillips was amazing. She was always on top of what my needs were and in a crunch came thru.

10 November 2025
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

Thank you for your kind feedback, Wanda! We are so excited to share with Christine!

Rated 5 out of 5 stars

Great customer service

Great customer service. Still waiting on the final bill is we exceeded the weight limit. Thx

13 November 2025
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

Kenny, Our team is always here to help if youu have any additional questions!

Rated 5 out of 5 stars

Did Great Job

Fast, efficient, easy to use, pick-up and delivery happened on time and when scheduled.

5 November 2025
Dumpsters.com logo

Reply from Dumpsters.com

Thanks, Jimmy! Timely pick-up and delivery are our priorities, and we appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

very professional and friendly service…

very professional and friendly service from Alisha all the way down to the guys in the trucks! definitely going to use you guys again!!

17 October 2025
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

Thomas, We're so glad your first experience with us went well and we are excited to work with you again!

Rated 5 out of 5 stars

Fast made the experience go smoothly

Fast made the experience go smoothly. On pick up they were very accommodating because of a tight schedule. Highly recommend to all. I might add reasonable pricing. Your in good hands with this company.

6 November 2025
Dumpsters.com logo

Reply from Dumpsters.com

Thank you so much for taking the time to share your experience! We look forward to supporting your future projects!

Rated 5 out of 5 stars

Joe is exceptional

Joe is exceptional, kind, cordial and responsive. I cannot say enough good things about him. He is an outstanding employee!

6 November 2025
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

Jonathan, What great feedback! We're so glad to hear this amazing and we can't wait to share with Joe!

Rated 5 out of 5 stars

Fastband professional

Everyone was fast to respond and professional. They worked with us when we needed to extend our use of the dumpsters and needing to upgrade to a larger size. They made our clean out and move fast and easy on their end.

31 October 2024
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

Bryce, We're so glad to hear you enjoyed your experience with us!

Rated 5 out of 5 stars

Great customer service

Great customer service. Timely drop off and pickup.

29 October 2025
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

Customer service is our top priority and we appreciate you sharing, Daniel!

Rated 1 out of 5 stars

Poor Customer service

Been doing business with them for years but after today I WILL NEVER use the service again. I rented a dumpster for my business and had a scheduled picked up. A customer pulled in front of the dumpster when they came to pick it up and instead of even pulling in the parking lot they took a picture from the street and charged me $195. I called to explain and was told that's the way they do things.

7 October 2025
Unprompted review
Dumpsters.com logo

Reply from Dumpsters.com

Branden, We're sorry if this charge negatively affected your rental experience. Your feedback is important and our team has been in contact to address your concerns.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look