I’d like to thank Martha and team for all the help and assistance they gave me to replace a broken personalised wine glass that was so special to me! They did an excellent job matching the glass and... See more
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Company details
- #235 of 375 best companies in Gift shop
About Dust and Things
Written by the company
Contact info
Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, United Kingdom
- 03452221501
- support@dustandthings.com
- dustandthings.com
Hasn’t replied to negative reviews
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Timely delivery and well presented
I recently left a review about my…
I recently left a review about my disappointment with two lamps supplied by Dust and Things ( December 26). I would now like to add that the response I have received from the company has been courteous and professional , so while I would not recommend the lamps I would certainly recommend the company for any future purchase.
Great speedy service
Great speedy service, high quality products. So much so that i did a second order with them.
Great branded addition to my desk!
I got one of these lights with my business name and I absolutely love it! Looks amazing on my desk and such great quality and value.
Speedy delivery too!
Bought a personalised desk light for…
Bought a personalised desk light for one of my grandaughters for Christmas, her sisters were so envious I ended up buying 2 more
Good product satisfaction all round
Lovely present ideas
Speedy delivery and sturdily packaged. Can't wait to give it to my granddaughter.
Would definitely use this company again
Not a great product
Not a great product, cheap! Delivery was a lot longer aswell. Would not recommend.
Very helpful company.
Both great items
Both great items. Well made and exactly as specified on the site. Also well packaged for delivery. Would recommend!
Great product and a great recovery when…
Great product and a great recovery when I had a problem. Thank you
Excellent customer service
Initial online order did not send all personalised info through so had a follow up email asking for this. Courteous response and product delivered in 3 days.
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