Dynamo Cover Reviews 24,254

Told me my policy didn't exist, whilst I'm looking online at my policy documents, told me anyone can Google their phone number and make up a policy number. Left me stranded 2 hours away from home refusing to help.

Awful. Automatically renewed and lost £40. No option to call them. Horrible for people with low money !

Would actually give NO stars. This company is disgusting. I paid for breakdown cover for my daughter's car 4 years ago. Unbeknownst to us (as emails must have gone to junk mail) we have been charged every year since for a service we did not want. The company automatically put auto renew when we don't want it. We emailed to say we wanted to cancel but we're told it had to be done via the portal. Finally managed to cancel most recent policy but it also appears we have 3 current policies for different things, which weren't agreed to. They say, as we didn't cancel when the email was sent (to junk) we are still liable to charges. We had to pay £25 to cancel 3 policies. Robbery in daylight. Stear clear.

shocking renewal nightmare cancelled renewal best I could and they set up another policy no consent at all.DoNot go anywhere near these robbers.should be in prison these charlatons

On time helpful and polite. Fixed problem.

Shocking support cover , i have an e mail with my cover showing in writing what i am covered for , but when my son locked his keys in the car ( which is covered ) and spoke to call assist , the said he wasn’t covered , although i sent call assist the e mail showing i was covered , they said on there system it wasn’t , so wanted to charge him a minimum charge of £120 for a call out , he had just finished work and was in the centre of Middlesbrough, i compliant and recieved an e mail saying I didn’t have the cover , shocking support , shocking how they have handled my complaint ,
Very sharp practice , not customer first , more customer last

Cannot make a claim for my damaged mobile. Filled in the form as advised, their auto message states I’ll receive a call within 2 working days, 5 working days on still waiting. Every option on their phone refers you back to the “Portal” then cuts you off. I think this company may be a scam so I will be making the ombudsman aware!

Low price first year to then trap you into a forever auto renew at inflated prices and monthly payments!

Not possible to cancel the auto renewal on portal

Renewal invitation sent to junk folder and payment terms changed to monthly payments to hide the inflated price change

I would give no stars if possible. You cannot talk to anyone regarding cancelling policy. If you try online they charge you cancellation fee.All their emails are auto generated and no help.

Best service and products.
Great for beginners

Do not use this company for your cover. They quote you a cheap price but they send you an email asking you to send them a photo of your dashboard. This email automatically went to my junk mailbox. Because I didn’t send the photo they charged me £8.99. This was more than my actual cover cost. Once they charge you this they then automatically start your cover, which means my cover was for less than the year I was quoted. If I needed their services for this first month, I wouldn’t have been able to use them despite me thinking I was covered. They do not try to call you, just an email. They essentially want you to miss this so they can charge you more and have a way to get out of covering you, if you need their services inside that first month. Disgrace.

Got brake down cover last year for under £40 this year it was automatically renewed but I don't get a notice it had gone upto £74

I have used Dynamo since 2021 for breakdown. In that time I have used them once without any problem. I sold the car that was covered in October 2025 and when I went onto the portal to cancel the policy I found it would have cost me £35 to cancel so for that reason I decided to keep it running until the renewal in March 2026. I went onto the portal when the renewal notification came through to cancel. I cancelled what I thought was the breakdown cover. However, the day of the renewal I had £92 taken from my bank account. I emailed Dynamo advising that I had cancelled the policy only to be told I had only cancelled an excess policy. When I looked on the portal there were three policies breakdown, guaranteed car hire and motor excess policy which had been added at renewal last year. I was not aware of these additional policies. As others have said it is impossible to speak to anyone and the response they give to emails are rude and not helpful. Steer clear of these scammers

I am
with Dynamo breakdown cover. This was my first home start service call out.
Within two hours of contacting them, A mechanic came out and diagnosed the issue.
The assistance was informative and thorough.
It was easy to get through to them. They also called me afterwards as a follow up call.

Had a policy. made call out, Charged a fortune for "specialist equipment" which wasnt included in policy. Specialist equipment being a winch on a reakdown vehicle!Policy nor worth the paper its written on

Absolute scam artists, even after you cancel autorenew they ignore it and keep trying to steal money from your account, this has happened 3 years in a row now and just recieved email that they will try and do it again. Even after showing them proof that I cancelled autorenew! I know someone else they have done the same thing to for 4 years in a row, she had to change bank account in the end. Do not let these scum bags scam you, stay well away, they are the lowest of the low, human pond life, most definitely inbreds and belong in jail.

Good and fast response

Engineer arrived promptly & solved the problem.

Great fast response, .literally waited about 10 to 15 minutes for a recovery driver .so efficient .was back on the road in no time

First time I’ve ever called breakdown in nearly 40 years of driving and it was very straightforward. Assistance arrived within 25 minutes of my call. It was a faulty light unit and so I was assisted in taking the car to my chosen garage and then given a lift back home. Very polite and professional. Fully recommend.