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Dynamo FitnessReviews 

696
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, making the selection process easy and pleasant. The products are frequently described as high-quality, well-made, and offering great value for money, suitable for various home gym setups. Many people highlight the excellent customer service, noting prompt responses, great guidance, and outstanding support both before and after purchase. The overall service, including quick turnaround times and efficient installation, contributes to a smooth and positive experience for consumers. However, some customers also noted issues with product functionality, where items did not work as expected, and experienced difficulties with returns and refunds. A few other people also felt that customer service was shocking when trying to resolve these issues, and some mentioned a lack of cross-compatibility options for existing owners of certain products.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers consistently note positive experiences with product quality, often describing items as... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and friendliness of the... See more

Customer service

People report positive experiences with customer service, highlighting the staff's helpfulness, friendliness,... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of the equipment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked ou... See more

Company replied

Rated 5 out of 5 stars

Bought cbt pro 90 functional trainer, great machine, very happy. Gym for 20 plus yrs and this machine does everything u need and quality made. Duncan at brendale store was most helpful, 1000 questio... See more

Company replied

Rated 5 out of 5 stars

The Reeplex CBT-PN looks amazing and the staff have been really helpful in answering any questions about their products. I had trouble with installation and the team were prompt in responding and gave... See more

Company replied

Rated 5 out of 5 stars

Dynamo Fitness were exceptional in service support and knowledge. I had done some research on pilates reformers but the team went above and beyond to ensure I selected the right one for me and my fam... See more

Company replied


Company details

  1. Exercise Equipment Shop
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health consultant
  5. Pilates Studio
  6. Sporting Goods Shop

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

696 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(696)

368 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Luke the store owner is amazing and…

Luke the store owner is amazing and provided excellent experience and has a extensive knowledge.

7 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Oliver,

Thank you for your feedback! We’re glad to hear Luke provided an excellent experience and shared his extensive knowledge.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Go see Cameron for all your needs!

4 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Renee,

Thank you for your kind feedback! We’re delighted to hear you received excellent customer service, and we truly appreciate your recommendation of Cameron for assistance.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

excellent customer service,very…

excellent customer service,very helpfull,very friendly staff.
highly recomend

2 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Steven,

Thank you for your lovely feedback! We’re pleased to hear you experienced excellent customer service and found our team helpful and friendly. We truly appreciate your recommendation!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Fantastic products and service

Fantastic customer service always happy to help and point you in the right direction or give other options on products. Have purchased several Reeplex products and are all well made and of great quality perfect for home gym set ups like ours. Definitely recommend.

2 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Chris,

Thank you so much for your kind words! We’re really glad to hear you’ve had a great experience with our team and that you’re enjoying your Reeplex products. It’s awesome to know they’ve been a perfect fit for your home gym setup. We truly appreciate your support and recommendation—feel free to reach out anytime if you need help or have questions!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Amazing service

The staff were amazing very patient and helpful through the process woyld highly recommend

2 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Meagan,

Thank you for your kind feedback! We’re so glad our team could help. Your recommendation means a lot to us!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, helpful staff and prompt delivery!

20 March 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Tania,

Thank you so much for your kind words! We're delighted to hear you had a wonderful experience with our team and prompt delivery. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Duncan was really helpful to find all…

Duncan was really helpful to find all the equipment and tools. He was great 😊.
Good outlet.

27 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Roshan,

Thank you for your lovely feedback! We're so glad Duncan could help you find everything you needed—he’ll be happy to hear this. We appreciate your support. 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The range of products is top quality

The range of products is top quality, and everything is really well set out, making it easy to find what you’re after. You can tell they really care about their customers and their service reflects that.

30 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Zana,

Thank you for your wonderful feedback! We're glad you enjoyed our product range and found everything easy to navigate. We truly appreciate your kind words and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very helpful

Very helpful, very happy with purchase.

20 March 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Chantelle,

Thank you for your feedback! We're so glad we could help and that you're happy with your purchase.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Always great service at dynamo.

29 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jordan,

Thank you for your continued support! We're thrilled to hear you always enjoy excellent service at Dynamo.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service

Great service, great knowledge, awesome that they are open Sunday

29 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Paddy,

Thank you for your kind words! We're so glad you consistently enjoy great service at Dynamo—we really appreciate your support.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service!

Great service!! Items I needed were in stock! Well priced and friendly Staff!

27 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Michelle,

Thank you for your fantastic review! We're thrilled you found everything in stock and enjoyed our friendly service and excellent prices.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The team were really knowledgeable…

The team were really knowledgeable about their equipment and I felt confident in what I was buying.
Will definitely come back.

27 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Rod,

Thank you for your kind words! We're delighted our team could help you feel confident in your purchase. We look forward to welcoming you back soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Best adjustable dumbbells & barbells on…

Best adjustable dumbbells & barbells on the market.
Luke at the Preston store is a gem with a tone of knowledge he even helped me load them in the car. Highly recommend there adjustables, iv looked into them for a while now and after talking to Luke and seeing them on display I had to purchase them. Very happy.

24 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Paul,

Thank you so much for your kind words and recommendation! We're thrilled to hear you're happy with your adjustable dumbbells and barbells.

Luke will be especially pleased to know his knowledge and support made a difference in your experience. We’ll be sure to pass along your feedback. Enjoy your new equipment, and we appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Delivery was very quick from Western…

Delivery was very quick from Western Australia.

20 March 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Craig,

Thank you for your feedback! We're glad to hear your order arrived quickly to Western Australia. We appreciate your support and hope you enjoy your equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Friendly and knowledgeable staff

I was in your Holden Hill store yesterday looking for something to help me improve my forearm strength. I found the staff there to be very friendly and helpful, Sherri came up with some strength grips which I purchased and also showed me some exercises I could do with dumbbells. Overall it was a really good experience and I felt very comfortable with the help I received, thank you very much.

23 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jim,

Thank you for sharing your experience! We're so pleased to hear you felt comfortable and well supported during your visit to our Holden Hill store.

Sherri will be delighted to know her friendly service and helpful advice made a positive impact we’ll be sure to pass on your kind words. We appreciate your support and hope the strength grips and exercises help you reach your goals!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Fantastic customer service.

Fantastic customer skills.
Sarah was exceptional and patient.

23 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Maxine,

Thank you for your kind feedback! We're delighted to hear Sarah provided such exceptional and patient service. We’ll be sure to pass on your compliments, your support means a lot to us!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great customer service

Great customer service, all staff were very helpfully and know there products

23 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Adam,

Thank you for your kind feedback! We're so pleased to hear you received great customer service and found our team helpful and knowledgeable. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very helpful staff had exactly what I…

Very helpful staff had exactly what I needed and at a great price. Other deals I’ll definitely come back for.

20 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Stan,

Thank you for your great feedback! We're glad our team could help you find exactly what you needed at a great price. We look forward to welcoming you back for more deals in the future!

Best regards,
Dynamo Fitness Equipment

Rated 1 out of 5 stars

I purchased the CX2 in 2023 as a…

I purchased the CX2 in 2023 as a long-term investment in a premium strength system. The unit itself is solid.

What I did not expect was how quickly the model would be superseded, and how completely upgrade pathways would end once discontinued.

There are no certified cross-compatibility options, no adapters, and no transition support for existing owners — even where newer models share very similar structural design.

After follow-ups and allowing additional time for the company to check availability, no practical solution was offered.

For commercial gyms that purchase fully configured systems upfront, this may not be an issue. For individual buyers who expand gradually, however, the effective lifespan of the upgrade ecosystem may be much shorter than expected.

Private customers should clarify compatibility policies and model lifecycle expectations before committing to a purchase.

14 February 2026
Unprompted review

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