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Dynamo FitnessReviews 

696
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, making the selection process easy and pleasant. The products are frequently described as high-quality, well-made, and offering great value for money, suitable for various home gym setups. Many people highlight the excellent customer service, noting prompt responses, great guidance, and outstanding support both before and after purchase. The overall service, including quick turnaround times and efficient installation, contributes to a smooth and positive experience for consumers. However, some customers also noted issues with product functionality, where items did not work as expected, and experienced difficulties with returns and refunds. A few other people also felt that customer service was shocking when trying to resolve these issues, and some mentioned a lack of cross-compatibility options for existing owners of certain products.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers consistently note positive experiences with product quality, often describing items as... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and friendliness of the... See more

Customer service

People report positive experiences with customer service, highlighting the staff's helpfulness, friendliness,... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of the equipment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked ou... See more

Company replied

Rated 5 out of 5 stars

Bought cbt pro 90 functional trainer, great machine, very happy. Gym for 20 plus yrs and this machine does everything u need and quality made. Duncan at brendale store was most helpful, 1000 questio... See more

Company replied

Rated 5 out of 5 stars

The Reeplex CBT-PN looks amazing and the staff have been really helpful in answering any questions about their products. I had trouble with installation and the team were prompt in responding and gave... See more

Company replied

Rated 5 out of 5 stars

Dynamo Fitness were exceptional in service support and knowledge. I had done some research on pilates reformers but the team went above and beyond to ensure I selected the right one for me and my fam... See more

Company replied


Company details

  1. Exercise Equipment Shop
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health consultant
  5. Pilates Studio
  6. Sporting Goods Shop

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

696 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(696)

368 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, went above and beyond to ensure we were happy.

19 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Damien,

Thank you for your kind feedback! We’re really glad you’re happy with our service. We appreciate your support and hope to assist you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great sales person

Great sales person. Got what I want. Very happy with the service

12 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Brandon,

Thank you for your kind feedback! We’re glad you found what you were looking for and are happy with our service. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Amazing staff

Amazing staff, helpful a lot of variety in store. Cheap too

10 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Adam,

We really appreciate your feedback! We’re glad you found our staff helpful and enjoyed the variety in our store. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Dimitar's exceptional service

Holden Hill store manager Dimitar gave us an exceptional experience when we recently purchased a treadmill, flooring and multifunctional trainer. He listened to what we were looking for, provided different options without being pushy, knew his products, had clear communication, respected our decisions and offered us an excellent package with extras. Thanks for your amazing customer service Dimitar. We'll definitely be back.

27 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mark,

Thank you for your wonderful feedback! We’re so glad to hear that Dimitar provided you with such a great experience and helped you find the right equipment. We truly appreciate your support and look forward to seeing you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent customer service 💯 very…

Excellent customer service 💯 very helpful.. would buy from again

9 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Christie,

Thank you for your kind feedback! We’re glad you found our team helpful. We appreciate your support and look forward to serving you again!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Had a great experience in store

Had a great experience in store. Very knowledgeable and gave us great advice on which smith machine would be best for us. Thanks guys!

7 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Sophie,

Thank you for your wonderful feedback! We’re delighted to hear you had a great experience in-store and found our advice helpful. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Welcoming neat and tidy showroom with…

Welcoming neat and tidy showroom with friendly staff. Will come back for more weights soon!

6 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jesse,

Thank you for your kind feedback! We’re glad you enjoyed our showroom and friendly service. We look forward to welcoming you back soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Rory was an extremely helpful and…

Rory was an extremely helpful and patient in helping us to decide which was the most suitable piece of equipment. Super friendly service! Thank you ☺️

4 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Rochelle,

Thank you for your kind review! We're glad to hear that Rory was helpful and patient in assisting you with choosing the right equipment. We truly appreciate your support and hope you enjoy your new equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The Reeplex CBT-PN looks amazing and…

The Reeplex CBT-PN looks amazing and the staff have been really helpful in answering any questions about their products. I had trouble with installation and the team were prompt in responding and gave great guidance.I am so excited to use it! Would definitely recommend buying from here.

3 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Sam,

Thank you for your wonderful review! We're so glad to hear that our team was helpful in answering your questions and assisting with the installation. It's wonderful to know you're excited to use the Reeplex CBT-PN. We truly appreciate your recommendation and support! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service and excellent range

2 March 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jay,

Thank you for your excellent review! We're glad to hear you were happy with our service and product range. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great customer service

Great customer service! Highly recommend to get your gym equipment from here.

28 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Lyn,

Thank you for your great review! We're glad to hear you had a positive experience with our customer service. We truly appreciate your recommendation and support! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Amazing store

Amazing store, amazing service!

28 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mike,

Thank you for your wonderful review! We’re delighted to hear that you had an amazing experience with our store and service. We truly appreciate your kind words and support!

Best regards,
Dynamo Fitness Equipment

Rated 4 out of 5 stars

Great offering and service

Great offering and service, got what we needed without a hitch

28 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Daniel,

Thank you for your review! We’re delighted to hear that our range and service met your needs smoothly. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service

28 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Shaun,

Thank you for your excellent review! We’re glad to hear you were happy with the service. We truly appreciate your support! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Easiest gym equip purchase ever

Easiest gym equipment purchase ever! James was super helpful and a wealth of information. Highly recommend.

28 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Julie,

Thank you for your wonderful review! We’re delighted to hear that James was able to assist you and make your gym equipment purchase easy. We truly appreciate your recommendation and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The team at Dynamo were very helpful

The team at Dynamo were very helpful. We bought a machine which suited our needs and space. So in love with our new machine looking forward to getting good use from it.

20 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nikki,

Thank you for your kind review. We’re pleased to hear that our team at Dynamo was able to assist you in selecting a machine that perfectly suits your needs and space. We hope you enjoy using your new equipment and get great results from it!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very quick regional delivery

Very quick shipping, quality products

20 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Lachlan,

Thank you for your review! We’re glad to hear you were happy with the quick shipping and the quality of our products. We truly appreciate your support.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The service in store was excellent

The service in store was excellent, delivery was fast and the driver arrived on time. He was very helpful positioning the equipment.
All parts were delivered and the gym is perfect for what we need it for.

13 February 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jason,

Thank you for your fantastic feedback! We’re so pleased to hear you received excellent service in store and that delivery was fast and on time, with our driver assisting in positioning the equipment.

It’s great to know everything arrived complete and that the gym is perfect for your needs.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great customer service

Great customer service. Got what I wanted without any problems.

23 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Christopher,

Thank you for your great review! We’re so glad to hear you received excellent customer service and got exactly what you wanted without any issues.

We truly appreciate your support and look forward to assisting you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service

22 February 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Brandon,

Thank you for your feedback! We’re glad to hear you found our service quick and easy.

Best regards,
Dynamo Fitness Equipment

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