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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every year, as I go through all the questions, there always seems to be an area that I'm totally unfamiliar with, nor been involved with, and unable to exit. Yet, it disappears and never shows up agai... See more
This sight was thorough and helpful, asking all the questions that my former "paid" service asked. It was easy to use, took a lot less time to get the same result as the paid service, and even helped... See more
E-file made filing my taxes easy and fast. It was straight forward and to the ponit. Did not waste time and my return was accepted as well as notification received.
Company details
Information provided by various external sources
Authorized IRS e-filing software to help taxpayers file their tax return faster and with fewer errors. Start your return for free with E-file.com.
Contact info
32082, Ponte Vedra Beach, United States
- e-file.com
4.2
Great
388 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easiest and quickest place to file…
Easiest and quickest place to file yourself. I've been using them for years.
16 August 2025
Assured done right by IRS
10 August 2025
Be ware they lie and do not serve you
Be ware they lie and do not serve you. Just take your money!
Carla MacDougall
5 August 2025
Unprompted review
Reply from E-file.com
We cannot find a user matching the name "Carla MacDougall”. We have attempted to get more information from you through TrustPilot but you have not responded to this request. It sounds like you may be confused about the website/software provider that you used.
**ABOUT THIS REVIEW** TrustPilot does not verify that reviews are from customers. Company has no record of this individual.
This is so easy to use!
23 July 2025
Easy to use.
12 July 2025
E-file made the whole process fast and…
E-file made the whole process fast and easy at no charge and kept me informed that the IRS rejected my filing and helped me in making the correction and resubmitting it.
29 June 2025
It was easy to use and I discovered…
It was easy to use and I discovered that what I read about this company was true - meaning when you said there were no fees, there were no fees.
24 June 2025
One step at a Time
This Company is doing well by reaching out to their customers with quick clear and concise instructions which makes for a great experience.
27 June 2025
This sight was thorough and helpful
This sight was thorough and helpful, asking all the questions that my former "paid" service asked. It was easy to use, took a lot less time to get the same result as the paid service, and even helped me with a problem submitting. All for FREE!
17 June 2025
They advertise getting your EIN number…
They advertise getting your EIN number within 24 hrs been 3 days still haven’t gotten it my card got charged 4 times for $315 yes they reversed it but I haven’t received what I paid for
13 June 2025
Unprompted review
Reply from E-file.com
We DO NOT advertise assistance with EIN numbers. This is NOT a service that E-file.com currently or has ever offered. This individual is confused about the website they visited. Hopefully, they will check their confirmation emails/credit card statements and move this review to the correct place.
**ABOUT THIS REVIEW** TrustPilot does not verify that reviews are from customers. Company has no record of this individual.
After completing my taxes they tried to…
After completing my taxes they tried to add 100$ of random charges after they I did them by my self.
9 June 2025
Unprompted review
Reply from E-file.com
I am very sorry for the confusion with this. These were not "random charges", rather, it looks like you were not eligible for our free software due to the distributions that you received according to your 1099-R. Now, the distribution code on your 1099-R required that a 5329 and Schedule 2 was filed with your tax return. The IRS required additional tax on that early distribution and these forms are only available with our Premium software which costs $49.99. I apologize for the confusion with this but your filing situation was not eligible to use our free software.
Easy and free to use
Easy and free to use. My tax return was instantly filed with and approved by the IRS.
9 May 2025
Unprompted review
This was the first year in have EVER…
This was the first year in have EVER had to pay in any money....and I barely made 50,000....WTF???
15 April 2025
Unprompted review
Reply from E-file.com
Even though you made $50,000 in income, you could still owe taxes if you under-withheld during the year. We requested information from you so that we could help determine what caused this, however, you did not respond to our requests. Without looking at your filing specifically, the most likely cause is either under-withholding or incorrectly entering your tax information.
simple and fast email filing
the service is brilliant, book a slot on line and the IT team are amazing helpful. We needed help at the start but only pointers 2 15minutes chats.
works well.
Simpler than Mail manager
Less expensive than mail manager
Contracts simpler than mail manager
23 April 2025
Unprompted review
1040SR return
I did a simple basic 1040SR return; procrastinating, I did it within minutes on the 15th; easy... and I'm sure even if I had other forms, it would've been just as easy! And there was no fee 👍
15 April 2025
Unprompted review
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