While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have purchased items from this company a number of times most recently I had an issue with their website as it was going through some issues which prevented me from being able to place my order. I... See more

Company replied

Rated 5 out of 5 stars

Jenny is an excellent customer service rep. I was hesitant to buy the bundle due to cost but her kindness and professionalism guaranteed me buying the Iven Bundle! The web site is a lil tricky, I almo... See more

Company replied

Rated 4 out of 5 stars

iven came within a week. i am a first-time user of any sort of vape so my inexperience is probably part of the rating. didn't realize that the mouthpiece it came with wasn't a spare. still trying to d... See more

Company replied

Rated 5 out of 5 stars

Ever since I purchased the IVEN I’ve loved it it’s never let me down time and time again it’s proved it worth and has been worth every penny . Also the team at iven is awesome they have provided outst... See more

Company replied

Company details

  1. Cannabis shop
  2. Electronics manufacturer

Written by the company

We are E10 Labs — a team of doers, dreamers, and dabbers who believe consumption should be safe, affordable, and accessible for all. We’re here to change the game one puff at a time. No mess, no stress, no hassle—just smooth hits and good vibes, ready to go wherever life takes you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Tastes like a cigarette

I don't enjoy the taste! Reminds me of a cigarette which is pretty unpleasant.

It seems to only work about half the time and the motion-hole doesn't reactivate my session when blown into.

29 January 2021
E10 Labs logo

Reply from E10 Labs

Hey there! We're sorry to hear you did not enjoy the taste of our previous formulation. We have taken your feedback into account and have drastically improved our products if you'd like to try us again! For a limited time, we have a great bundle & save deal happening on our site, https://e1011labs.com/products/starter-bundle

Sessions with the elon® can only be paused for 5 minutes and the device will automatically end the session if paused for longer. This is a built-in mechanism to prevent safety hazards.

Show reviews in all languages. (138 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look