Attended the St. Helens clinic on Friday 12th December 2025. Was seen by Ray. Absolutely brilliant experience. Ray was thorough, explained everything, and completely cleared my ears. Gave me some afte... See more
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At Earful, we are trusted hearing care specialists, improving hearing health for over 100,000 ears. Our experienced team offers advanced microsuction ear wax removal, safe ear irrigation, comprehensive ear health checks, and accurate hearing tests. We also provide the latest hearing aids tailored to your needs from leading manufacturers. We make expert care convenient with both clinic and home visit services. Our mission is to improve, maintain, and protect your hearing with safe, effective, and personalized solutions. Contact Earful today and discover why thousands trust us. Life sounds better with us.
Contact info
Earful, 29-31 Knowsley Street, BL1 2AS, Bolton, United Kingdom
- 0330 175 8887
- customerservice@earful.co.uk
- earful.co.uk
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Ray was fab be very helpful a…
Ray was fab be very helpful a reassuring. We went to get an ear wax removal and hearing check. We didn’t need a wax removal which was helpful to know. He was very helpful we will be back to check on our hearing

Reply from Earful
Visited today and saw Jen
Visited today and saw Jen
She made me feel at ease and she explained everything clearly quick and painless
Highly recommend Jen

Reply from Earful
Had problems with ears
Had problems with ears. Ray sorted me out. Very professional, very kind and very clear.

Reply from Earful
This was my 3rd visit to this company
This was my 3rd visit to this company, the standard of service was again excellent. Each time, a different person, each time friendly & courteous.

Reply from Earful
Fantastic service
Ray was fantastic 👌 friendly yet professional. Ray put my daughter at ease throughout the whole procedure. Very pleased with the level of service we received 😀

Reply from Earful
Job Done! 😊
I attended the Allerton Road Clinic and had a great experience. The clinician, I think her name was Jen was friendly and professional. She explained the procedures fully (examination, wax removal and hearing test) and made sure I was comfortable before proceeding. I couldn’t hear anything out of my right ear when I went in and felt great coming out so I had my hearing restored. Thank you Earful for a great service at a great price.

Reply from Earful
Ray was amazing
Just came back for my annual ear‑wax removal and hearing assessment. This is the 2nd time I've used Earful in St Helens.
Ray took care of everything, was super friendly and explained what he was doing. He made sure I was comfy the whole time. Ray has done both of my appointments now, and would 100% recommend both him and Earful.

Reply from Earful
Earful St Helens
Ray at the St Helens branch successfully cleared my ears using micro-suction. I have attended this clinic twice now and have received A1 service on both occasions.

Reply from Earful
Not great and over price
I went to Earful Stockport on the 6 of December at 4 o'clock and i wasn't very happy for the following reasons
*the man he serve me wasn't very friendly (i think his name is Joe)
*all the process take only 5 minutes
*the man didn't tell me if was wax or not and i had to ask him and he said yes
*this service is over price (£59)
*i didn't fell any improvement , i can fell stail wax inside

Reply from Earful
St. Helens branch 10/10 5 stars
Attended the St. Helens clinic on Friday 12th December 2025. Was seen by Ray. Absolutely brilliant experience. Ray was thorough, explained everything, and completely cleared my ears. Gave me some aftercare tips and a quick hearing screen too. Easy place to find with parking available outside. Can 100% recommend and will definitely go back for follow up care. Thank you.
Outstanding from Amy at Warrington
Brilliant service from Amy at the warrington branch! Her patience and customer service was outstanding. She made me feel at ease and was very persistent in getting the job done even though it was tough. Thank you so much 🫶

Reply from Earful
I had wax build up removed in both ears…
I had wax build up removed in both ears by suction rather than syringe due to an ear perforation .Jen performed the procedure in Allerton Liverpool branch She talked me through every stage of the process calmly and ensured that I was happy about each step to be taken.
The procedure took about 5 minutes each ear and she showed me video pictures of the eardrums after .
I also had a free mini hearing test which was very reassuring.
I shall certainly return next year and would advise anyone thinking of booking an earwax removal to go with this company.

Reply from Earful
Would definitely recommend
Ray was a lovely man, explained what was going to happen, very calm with me, did a great job, only took 10 minutes and was all sorted, I would definitely recommend him to my friends and family. Thank you so much.
EAR WAX REMOVAL
EAR WAX REMOVAL.
I made an appointment with Earful in St.Catherines Health Centre, Wirral on 24th October 2025 to have ear wax removed prior to my ENT appointment at my local hospital on 3rd November.
I attended the hospital and the consultant said she would like to check my ears for wax. I explained about earful and was surprised when the consultant said I had wax in both ears and proceeded to remove it.
I was really disappointed to find after paying £59-00 at Earful 9 days previously, the consultant had to perform the procedure again.
I complained to Earful who contacted me and stated a small amount of wax is always left, this was not stated at the appointment. They also stated that at Earful I was shown on a tablet my eardrums, this did happen but I am not medically trained, so could not see if wax was left.
I did expect to be offered a partial refund (this did not happen)I am a pensioner and this was a lot of money and would not recommend or use this company again .

Reply from Earful
Visited Ray at St Helens
Visited Ray at St Helens. Having to have ears shyringed when I was young left me with issues. My ears had been blocked totally for a good few weeks. Ray was very understanding, put my mind at ease and was just brilliant. Explained everything and kept pausing to make sure I was ok. Brilliant service what a lovely man.

Reply from Earful
Great Clinic
I was seen by Jen at Allerton Road Liverpool. Cannot thank Jen enough she was OUTSTANDING very patient as I’m not the greatest with these procedures. The price and results are better than anywhere else. Many thanks.

Reply from Earful
Been to Earful clinic in st.Helens this…
Been to Earful clinic in st.Helens this evening for ear wax removal after suffering with my ear for over 2 weeks , Ray was absolutely amazing he talked me through everything that was going to happen and I felt safe and relaxed, it wasnt painful and I felt so much better straight away , thank you Ray from Lisa

Reply from Earful
Just been to Earful in St Helens and I…
Just been to Earful in St Helens and I was treated by a lovely man called Ray he was so nice and helpful really went above and beyond explaining everything to me went through his Questioner then done the procedure definitely recommend Earful I’ll be back in 6months 👍🏻

Reply from Earful
Great experience
Just had wax build up removed in both ears by Jen in Liverpool. She talked me through every stage of the process and demonstrated a clear knowledge of all things ears.
Nothing was a problem to her and I very much commend her professionalism. Many thanks.

Reply from Earful
We met Mohammed for my 14 year son…
We met Mohammed for my 14 year son whose was struggling to hear...Very pleased with the service and would recommend 100%...my son was back to hearing as normal as soon as the procedure was complete. Thankyou very much for the swift service.

Reply from Earful
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