Attended the St. Helens clinic on Friday 12th December 2025. Was seen by Ray. Absolutely brilliant experience. Ray was thorough, explained everything, and completely cleared my ears. Gave me some afte... See more
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At Earful, we are trusted hearing care specialists, improving hearing health for over 100,000 ears. Our experienced team offers advanced microsuction ear wax removal, safe ear irrigation, comprehensive ear health checks, and accurate hearing tests. We also provide the latest hearing aids tailored to your needs from leading manufacturers. We make expert care convenient with both clinic and home visit services. Our mission is to improve, maintain, and protect your hearing with safe, effective, and personalized solutions. Contact Earful today and discover why thousands trust us. Life sounds better with us.
Contact info
Earful, 29-31 Knowsley Street, BL1 2AS, Bolton, United Kingdom
- 0330 175 8887
- customerservice@earful.co.uk
- earful.co.uk
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Excellent customer service.
Excellent customer service.
Looked after my 86 year old mum and dad . I also had a very positive experience.
Thank you to Emily and her colleague, sorry can't recall her name

Reply from Earful
The wax was removed successfully by the…
The wax was removed successfully by the Amy. However, I have had ringing in my ear ever since. I have impaired hearing in my left ear, which was the only one treated.
I will seek to get a GP appointment to establish if there has benn any damage done to the eardrum.

Reply from Earful
Samira was lovely
Samira was lovely , she took her time to explain the process and answered all my questions professionally and fully. She was knowledgeable and even showed me the before and after images via a live camera in my ear. All in all I would have no hesitation recommending.

Reply from Earful
Comfortable and safe environment with…
Comfortable and safe environment with Ray. Everything explained and free screening at the end.

Reply from Earful
Lovely guy
Lovely guy, told me all about the procedure, continued to check I was ok during the procedure , and once procedure was complete I could hear a pin drop . Won't hesitate to use them again , and would recommend to friends and family .

Reply from Earful
Looked after from start to finish well…
Looked after from start to finish well worth the money to be out of pain

Reply from Earful

Reply from Earful
Easy booking system
Easy booking system
Procedure was well explained
The staff member was very knowledgeable and put me at ease for what was a painless experience

Reply from Earful
Persistent to get the job done with…
Persistent to get the job done with plenty of options

Reply from Earful
Good service and a fair price at the…
Good service and a fair price at the Liverpool clinic. Hearing much improved - thankyou

Reply from Earful
Very friendly service
Very friendly service. Ray was very informative and gave great advice. He also explained the procedure thoroughly and over all was an enjoyable pleasant experience. Highly recommended 👌

Reply from Earful
I can hear again!!
Great job! So pleased that after months if not years of poor hearing I finally went to Earful and got it sorted. Quick, efficient and straightforward. Easy to book appt. Sameera was lovely. Would definitely recommend. Thank you!

Reply from Earful
Ear wax removal good but follow up very poor.
Ear wax removal via microsuction was excellent and well worth it.
Unfortunately the follow up Hearing Test did not take place.The person meant to carry out the test did not like it when I said I was surprised that I needed a test because I've always been noted for my sharpness of hearing.I was asked in a not very pleasant manner why I'd bothered to turn up!I pointed out it was out of good manners to the lady who removed the ear wax and carried out a preliminary hearing test.Things went downhill from there and the person accused me of disrespecting them because I smiled apparently at an inappropriate time.At this point I thought it was better to leave.I've never been treated like this in my life.Sadly I cannot recommend Earful to anyone after this experience.What a shame after a good first visit.
Co
D

Reply from Earful
Ear syringed
Was struggling to hear anything at all since a couple of days before I went . Rang Earful who was very good on the phone and fixed me up straight away , Rang them at 9 and was having my ears syringed by 10.30 . Very good service and would definitely use them again

Reply from Earful
Great service
Great service, the ladies were lovely, I can hear so clearly now!
Ollie.

Reply from Earful
Excellent service
I had a great experience—my ears were thoroughly cleaned and the service was lovely.

Reply from Earful
Turned up at the centre and sat there…
Turned up at the centre and sat there for 20mins-another lady sat there and she had been waiting 30 mins.Phoned Earful and they said they would get the Audiologist to phone me.Spoke to a lady at the surgery and she told me you had not been there for months.I did go to the new venue and sa the Audiologist,he was very nice and explained everything to me.You need to make it clear to patients that you have moved especially for people who haven't been for an appointment for quite a few months.

Reply from Earful
highly recommended
When I arrived a very pleasant young lady took a quick look and quickly determined the issue. She knew exactly what to do and carried the job out with care, professionalism and efficiency. She explained what she was doing all the way through the procedure. I was in and out in less than 15 minutes and walked out with my hearing restored. Great service. I hope I never have to go again as I've hated having a bunged up ear but would use Earful again without hesitation if needed.

Reply from Earful
Lovely girl and very good at her job…
Lovely girl and very good at her job she made me feel very welcome.

Reply from Earful
Amazing
Amazing! Booked an appointment for my daughter as she had blocked ears/pain. Ray was so reassuring and caring as she was very nervous. Thank you 😊 would definitely recommend.

Reply from Earful
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