Early Bird Reviews 

402,511
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

🦸‍♂️🏀 HERO OF THE NIGHT – EARLY BIRD-KILLEN! 🐦🔥 När vanliga människor sover… då jobbar hjälten. 😂 Direkt från Kina 🇨🇳 till Nordmaling 🇸🇪 kommer han med WOW-SKORNA! 👟🔥🤯 Inte v... See more

Rated 2 out of 5 stars

The cardboard box inside the Early Bird bag was soaking wet. This is probably because the bag does not seal completely and it was placed next to the mailbox on the ground, out in the open on a rainy... See more

Rated 5 out of 5 stars

I was notified of the delivery date several days in advance. The package was delivered on the proposed date and deposited in my letterbox in the early hours of the morning, which was very convenient,... See more

Rated 5 out of 5 stars

Always early in the morning and on time, this time shipment was few days delayed and I didn't get an update, I even wrote an email but still no feedback 🙄

Company details

  1. Distribution Service
  2. Business-to-Business service
  3. Logistics service

About Early Bird

Written by the company

Smart home deliveries

Early Bird is a service network for home deliveries to recipients' doors or mailboxes. The delivery service is built on a collaboration between Sweden's largest media houses and their distribution companies. Early Bird’s carriers deliver parcels on the same route as they hand out newspapers, early in the morning when traffic is light. Today, Early Bird’s deliveries reach 100% of Sweden's households.

☕ Early morning

🏠 Home deliveries

📬 To door or mailbox

🤓 Smart

🌱 Sustainable

🙌 Easy to use

📍 Reaches big cities and countryside


Contact info

4.2

Great

TrustScore 4 out of 5

403k reviews

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4.2

All reviews

(402,511)

128,019 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The package was marked as delivered

The package was marked as delivered, but it was never received.

It is extremely frustrating that there is no direct way to contact customer service other than submitting a web form. More than two days have now passed since I reported the issue, and I have still not received any response from Early Bird customer support.
 
I would appreciate an immediate update on the status of my case and assistance in locating my package.

29 August 2026
Unprompted review
Rated 1 out of 5 stars

Worst service

Worst service. Not satisfied. They took my packet back to Malmo. Tried calling at the only number mentioned at web page but it was not connected. My cell number was mentioned at the delivery address but they didn’t called me, resulted I got the delivery in ibox after 3 days delay.

24 August 2026
Rated 1 out of 5 stars

Untrustworthy.

Untrustworthy.
My adress was clear in the package.
Yet they didn't even deliver th package as advertised- within 01-07.
They had written- adress receiver failed due to unclear information.
I had received package before from Apotea.se. DHL delivered on time. This is disappointing.
I thought that they would be quick as advertised. Clearly wrong. Misleading advertisements. Choose another next time.

27 August 2026
Unprompted review

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