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EAR SASS Reviews 169

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TrustScore 5 out of 5

4.9

Jewellery shop
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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, describing the items as beautiful, well-made, and comfortable to wear. Many people appreciate the stunning designs and the excellent value for money. The delivery service is frequently highlighted for its efficiency, with many orders arriving quickly and well-packaged. However, some customers experienced delays in receiving their orders, though the company often provided updates and explanations for these longer waiting times. A few other people also felt that the product description could be more detailed, and there were occasional reports of items arriving with missing pieces or having issues with durability, such as an earring falling apart.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality, beautiful... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick delivery... See more

Order

Customers had positive experiences with order. Many reviewers praised the efficient and easy ordering... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attractive products and superb customer service. My email about one slightly faulty item needing to be exchanged got a very quick reply and immediate action. Ear Sass did even better though, exchangin... See more

Rated 5 out of 5 stars

This company is amazing and the Izzy Star earrings are terrific quality and a really good charity supported by the company due to a personal tragedy. I just wish I had ordered the set of 3 pairs inste... See more

Rated 5 out of 5 stars

The earrings are lovely. The Company had difficulty supplying them quickly but that wasn't their fault as they were the result of a tv programme about the Princess of Wales wearing them and so many pe... See more

Rated 5 out of 5 stars

I bought the gold version and was not disappointed. Bit of a delay from order to delivery, but received an email to explain that due to demand there would be a delay. Every time I wear them I re... See more

Company details

  1. #88 of 287 best companies in Jewellery shop

Written by the company

Expressive Jewellery - EAR SASS was born from stylist Sophie McGown's love and obsession with bold and beautiful EARRINGS! The brand now boasts unique statement necklaces and authentic gemstone pendants. Each design is named after strong influential women in her life, who have gone through tough times but found fashion and jewellery have helped to bring hits of joy into their lives. Their Charity earrings THE ISSY STAR - as seen on The Princess of Wales raise money for a mental health charity, Brave Mind.

Contact info

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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Rated 3 out of 5 stars

I love the earrings and I’d like to…

I love the earrings and I’d like to order another pair. My only concern is that any of the ‘hinges’ on the earrings may be faulty, as is with the pair I’ve already got. One earring falls apart at the hinge. I can press it back on, but I’m worried in case it comes apart while I’m wearing it and lose it.

14 October 2025
Rated 5 out of 5 stars

Lovely products and excellent customer service

Attractive products and superb customer service. My email about one slightly faulty item needing to be exchanged got a very quick reply and immediate action. Ear Sass did even better though, exchanging one pearl charm for another simply because I didn't like its shape.

24 September 2025
Rated 5 out of 5 stars

Lovely ring

Lovely ring, im wearing it a lot, speedy delivery. Maybe give a choice if you want a bag or not

24 September 2025
Rated 4 out of 5 stars

Very serious site

Serious site but a better detailed description (weight) of the jewelry would be desirable because the neck circumference is a little heavy!

2 September 2025
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Reply from EAR SASS

Thank you so much for your feedback it’s so helpful for us to know what you consider when purchasing your jewellery ☺️

Rated 5 out of 5 stars

Beautiful earrings

These earrings are beautiful, comfortable and affordable, I absolutely adore mine and they go with everything. I bought the silver version, but I’m very tempted to go back for the other 2 colours. Very much recommend these to anyone.

1 July 2025

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