Easipay Reviews 

James did a great job guiding me through the process of setting up my new terminal

My respect for Callum, he help me to set up both of my POS, he is very calm, explain the things properly and make me to understand each step, many thanks 🙏

The Lady Teigan was patient helpful and clear with her instructions and had a bubbly personality with a sense of humour.

Megan helped me set up my card reader today. She was so kind and helpful and very patient! Thank you Megan for your 5 star service today. I can’t recommend this business highly enough.

Really helpful. Thank you Callum

Great service, really clear and helpful and friendly people dealing with support, not rushed and would definitely recommend.

Quick resolution by Teigan and further assisted work today on a separate device.

Steer clear of this provider.

I've dealt with a lot of suppliers over the years, and this was among the worst. Before signing anything, I set out clearly what my business required. Despite that, the equipment I received simply didn't fit what I'd asked for.

Things went downhill from there. Callbacks I was told to expect never came, the onboarding was disorganised, and I ended up spending more time chasing them than running my own business.

When I raised these problems, there was no real effort to fix them. The conversation turned instead to what it would cost me to exit the contract. Rather than offering a workable solution, they expected me to pay cancellation charges for a service that hadn't delivered.

I've requested copies of the relevant call recordings and asked for the matter to be properly resolved. So far, all I've had is delay, excuses and nobody willing to take responsibility.

If your business depends on reliable card payments and support that actually responds, I'd advise looking at other options. After this experience, I have no faith in their sales process, their after-sales service or the company as a whole.

The UK has no shortage of payment providers. I only wish I'd gone with a different one.

I felt like i had a great experience , dec explain everything really well and made the process so easy

Great service from the start.
No hard sales pressure, easy going guys, took the time to understand our business and business needs.
Fast delivery arrived in a couple of days.
Even helped me with the setup.
First class guys glad to be working together.
Thank you

The team were easy to talk to and made it very easy to understand everything that need to be done

Thank you guys, can't wait to use it fully now

Excellent customer service from Callum. Was very polite, very helpful and kept me updated throughout the process until we got the card machine delivered. Was very helpful when the machine arrived and walked us through the whole process of getting it set up. The fees are extremely reasonable and accepts most payment methods. Callum needs a raise for his above and beyond customer service.

Contacted out of the blue and questioned about my card payments and then asked why I don't care. Which I don't and told them to never contact again and a week later got another call. Clearly a company that when told can't do as asked and any further contact I will seek recompense. This aggressive nature is probably in their contracts too so avoid.

Brilliant service, highly recommend

Very professional service, easy to talk to and very helpful

Happy with sales and onboarding, no pressure at all. Tristan made it clear and communicated well about the card machine offer and no stress on pushing the sale at all. Loved the support from Callum, again no pressure and easy onboarding. Overall happy with Easi pay. Great customer service

Jamie was very helpful and professional

Both jack and callum have been amazing helping with every process. Would definitely recommend

Excellent service from sales to
Installation
Thank you to Chloe and Teigan for you incredible assistance and support