Easirent Reviews 65

My girlfriend and I have booked a car through RentalCars.com at Easirent.com from Manchester Airport. The price should be DKK825.92 (100GBP). When we got to the airport, they should pick us up to get the car. We had to wait there for more than an hour, and they picked only one of us. After I thought all good, I will pick up the car and go. However, (I do understand I should read the agreement properly), they required a credit card instead of a debit card. For that reason they said, I can rent the car only if we pay complete coverage, with all cleaning and allllll included. So, the only way to get the car, in the middle of the night after more than one hour of waiting in the cold is to pay 2208DKK (247GBP).
You can imagine I felt like I am being screwed over. However, what could I do? I paid, and they gave us a car without petrol and told me to return it without petrol, so I did. The whole trip I had it on my mind, but I just wanted to put it behind and forget this let's call it "lovely experience".
To sum it up, I paid 3025DKK (365GBP) instead of DKK825.92 (100GBP).
Finally, I moved on, but after two months they send me another bill for 479DKK (55GBP). Of course, everybody has experienced through life such a poor customer service that they feel like writing a bad review. Nonetheless, I neverrrrr wrote one, but these guys did it. I guess congratulations on being so lousy company you make me do this.

If your car hire is with these, cancel it now! Worst experience ever. Took an hour to get a car as they are more interested in charging extra premiums. I took full insurance at time of booking but was told I wasn't covered and had to leave £2,000! Another £100 for fuel. Made me late for my appointment that I'd travelled for. Just at bad at drop off...30 mins wait! Just as well I took the car back 3 hours early! We literally had to photograph the car before taking it as just felt they would try to claim for anything. Oh and we drove exactly 9.5 miles and they tried to say the tank wasn't still full despite it being a gauge and the needle was on full...I mean really what a load of BS! They are horrific, do not use them. I will also be contacting my credit card company as wouldn't trust this lot not to try to take money now they have my details.

It was the best value for a rental car I have ever experienced!! Thank you! They go out of their way to provide the best service to their customers.

We hired a Luton van from Easirent (Leeds Bradford Airport) for the weekend and were delighted with the service we received.

During our hire, we had an incident when another vehicle was on the wrong side of the road, and Anthony at the Leeds Bradford branch quickly organised us a replacement vehicle from another branch.

We met up with the replacement van at our location (several hours away) and were able to quickly swap over with no fuss.

We would gladly use Easirent again and would recommend them to anyone looking to rent a van due to the exceptional service we received - Anthony really did go above and beyond to help us out and get us home.

I needed a transit van last minute on a Sunday and called Easivanrent.com. A very helpful agent called Aimee answered all my questions patiently and made calls to confirm information she wasn't sure about. Unlike most other van hire companies they are open 24 hours for collection and drop-off. The whole experience was pleasant, hassle-free and great value for money. Easirent the easy option, Thank you!