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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and quick responses, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting its speed and effectiveness in resolving issues. The user experience is frequently described as simple and easy to use, with consumers appreciating the straightforward setup and navigation. However, some people were dissatisfied with the service itself, reporting issues with activation, unexpected suspensions, and a lack of communication from support. A few other people also felt that the service did not function as advertised or that their specific needs were not met.

What people talk about most

Customer service

Customers generally express satisfaction with customer service, often highlighting the responsiveness,... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the service, highlighting its ease of use,... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the prompt and quick responses from... See more

Staff

Users describe positive interactions with staff, often highlighting their responsiveness, professionalism,... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the app and service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using EasyRinger for a month now. Its easy to set up and use and provides a solution for my needs. The only issue is that randomly they suspend my account for high usage and I have to writ... See more

Company replied

Rated 4 out of 5 stars

I have not used my current number but I can exculpate them from unresponsiveness or bad customer service. Their customer service requires the patience of a saint, I had to wait until today to get my n... See more

Company replied

Rated 4 out of 5 stars

I have been with the company for a number of years, due to the fact that, I am mostly overseas, Brian @easyringer helped resolve my issues in less than a day. From what I can tell, customer service... See more

Company replied

Rated 5 out of 5 stars

We have been working with EasyRinger over the last month and have run into issues that required us to reach out to technical support. Technical Support has been very responsive and have been able to a... See more

Company replied


Company details

  1. Telecommunications service provider

Written by the company

Make it a local call for anyone to reach you no matter where you are. EasyRinger offers international voice and messaging services to individuals and small businesses.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

EasyRinger is a good website for people…

EasyRinger is a good website for people who want to contact or call someone internationally or nationally just through online. It is an easy website to use and very convenient. One of the cons of this website is that the contact page does not work, I have tried multiple times to send a question through the contact page just for it to be denied with a message "unable to send" popping up. So, if you are looking for a refund, there is a chance that you won't be able to get a refund.

22 March 2022
Unprompted review
EasyRinger logo

Reply from EasyRinger

Thanks for this honest review! You are right the contact page - it was broken a while back (embarrassing!). The best way to contact support remains to be logged in and use the "Support" button, but that method works too! :)

Rated 1 out of 5 stars

Easyringer is probably a scam

Easyringer is probably a scam. I purchased and paid for a number in Canada. My card was charged but no number delivered. Easyringer didn't even send a confirmation of payment receipt (probably because they didn't want to leave any trace).

11 October 2021
Unprompted review
EasyRinger logo

Reply from EasyRinger

Hello! I'm sorry you ran into problems. Usually when this happens, we are waiting payment verification from you. In these cases, if it's not provided, you'll be refunded 100% automatically within a few days.

As for the receipt, you should have received an email. It's possible it went to the dreaded spam folder.

Show reviews in all languages. (167 reviews)

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