EBOARDSTORE Reviews 271

It took around three weeks for my delivery to arrive which isn’t a problem for me, but I didn’t get any email confirmation or shipping informations which was weird.

I ordered a aterbag arca in sale and payed by bankaccount and never receved my order. And nobody's is answering any emails or insta message....

No information about my packed. No answer from support. My money is gone but the Item what I ordered is not coming. This page definitely need to shut down.

Don't buy from them
They take money don't send any items and don't reply to email

Never received my purchase. Wrote 2 emails. Never received any information or help. And you want a feedback ? What a joke.

No refund issued, even though they were out of stock on the helmet I ordered. Klarna rejected the dispute even though I provided evidence of the e-mail promising refund. Terrible experience even though I have ordered from them before.

Took a while, but everything was shipped and in good condition.

Product ordered 7 days ago, no delivery tracking notifications, several emails sent to eboardstore.se customer support but no response received!
In short, I don't know where my order is or when I'll receive it if I do!

Everithing arrived. Just I made a mistake. I would order Alterbag with side pockets. And that pocket have Just metal gun colour and not gray one :(

Misleading order & delivery info.
Offered & took payment for international shipping in the checkout, but cancelled my order a few days later saying they can't ship outside the EU.
To be fair, refund was quick.

Accepted my order from Switzerland, weren’t able to deliver

did not even recieve my order at all dont order here

Ordered a product worth as much as a paycheck 3 weeks ago, they have not reached out to me or answered me on any of the 3 platforms i´ve contacted them on, i will never order something from EBOARDSTORE again!

Alter Bag arrived swift & safe, however the courier (FedEx) is asking for another £30+ to double charge me tax/import fees which were stated as included with the purchase on eboarstore.eu, and would make my £150 backpack cost over £200!
After contacting FedEx with my evidence, they sent 2 identical automated replies stating they have "Investigated the matter in more detail" and I'm at fault, even though it's obvious nobody has spent any time looking at the evidence I provided. Clearly the seller has caught on to FedEx's lack of customer service, and neglected to cover international shipping costs with their international shipping price tag, instead opting to keep the extra 20% for themselves.
The eboardstore customer service forms are all in Swedish, and on the off chance you get a reply, it is not helpful: "There's no duty and tax fees within EU...(if there are it's on you)"
- Well if there's no duty fee, why am I being asked to pay it twice??

I would have never used this store had I known this would have happened. AVOID if you are shipping internationally, or be prepared to have a tax invoice land on your doorstep...

Super honest seller ‼️

If anyone was thinking about buying such a device as LONGBORD, you can definitely count ON him ‼️

Product is very good, delivery was pretty fast.

Ordered some belts. Shipping was quick enough and support was awesome. Belts were good as well. No complaints at all.

Cost of courier should NOT have been a problem. If you offer to courier, stick yo your offer!

Third time ordering from them, great service each time. It’s now my go to place for everything eboard related!