Eco Bath London Reviews 147

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and design of the products, finding them to be exactly what they were looking for and exceeding expectations. Many people highlight the efficiency of the delivery service, noting that orders arrived quickly, well-packaged, and undamaged. The ease of ordering and the overall positive experience with the company are frequently mentioned, with many expressing their intent to reorder. However, some customers experienced minor issues, such as a defect in a product's stitching, which was promptly resolved by the company's responsive customer service. Additionally, a few people noted that refills for certain products were not available, which was a slight disappointment.

What people talk about most

Product

Consumers express satisfaction with the products, often highlighting their high quality and effective design.... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the high... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting super fast... See more

Order

People report positive experiences with their orders, often noting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a bamboo laundry basket. On receipt I discovered that the cotton liner had a defect in the stitching. I notified EcoBath who responded promptly and sent a replacement liner. The real test... See more

Rated 5 out of 5 stars

I absolutely love my new Eco Bath body brushes! The detachable handle is brilliant for reaching my back, and it’s just as comfortable to use as a hand brush. The bristles are nice and firm (exactly wh... See more

Rated 5 out of 5 stars

Ordered 4 diffusers of different scents, 3 for various rooms in my home and 1 as a gift for someone. They arrived quickly and the scents are good, much better than the chemical smell of others I've... See more

Rated 5 out of 5 stars

Thrilled with my purchases. It’s my first time buying from this company. I bought a couple of back scrubber loofah straps, and added in 3 of the £1 mystery items too just to see what I ended up w... See more


Company details

  1. Bathroom Supply Shop
  2. Beauty product supplier
  3. Foot Care

Written by the company

Starting as a small shop in Camden market, Eco Bath London has blossomed into a manufacturer and supplier of organic natural body care and bath accessories. We offer our customers the highest quality products made with ingredients sourced solely from environmentally sustainable sources. We are passionate about our products and understand the value they hold in the lives of our customers and for the planet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(147)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eco bath london

Great eco friendly body wooden brushes and would definitely come back. I purchased them in the morning or afternoon and expected it in 3 days time as I clicked on normal delivery and I was so surprised to receive them in the late evening.

Delivery was amazingly fast. Great service and products. Perfect.

2 August 2020
Unprompted review
Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Great packaging and most importantly, gorgeous product.
Epsom salts are working a treat, as is my body massager.
Will be ordering more very soon!

1 August 2020
Unprompted review
Rated 4 out of 5 stars

Great!

Only one of my ordered have arrived so far but quickly delivery and good quality. The slight down side was the body brush I bought wasn’t that soft as expected.

25 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Excellent Customer Service answered all questions quickly and fully before I made purchase. Delivery was fast. Product quality was excellent.

22 July 2020
Unprompted review
Rated 5 out of 5 stars

Fast delivery and excellent product

Fast delivery and excellent product. Sent as a gift for my daughter who is on her feet all day and suffers from back and leg pains. She can now enjoy a lovely day before bedtime with a choice of salts.

16 July 2020
Unprompted review
Rated 5 out of 5 stars

Cellulite brush

Love, love, love my cellulite brush!! The delivery is super fast and the packaging is really cute! You have made me a very happy first time buyer & I will definitely be coming back! Highly recommend Eco Bath London !!

3 July 2020
Unprompted review
Rated 5 out of 5 stars

The best aromatherapy Epsom salt I have…

The best aromatherapy Epsom salt I have found. Dissolves so quickly and the oils smell divine.. great stress reliever, soothes aching muscles as well as supplying much needed magnesium. Eco Bath’s little thank you gift of a heart bath fizz was lovely to receive. Thank you 😊

28 May 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased with my purchase

Very pleased with my purchase. They arrived on time, before the date given in fact, and were of high quality. Excellent value for money and I will be using again!

19 May 2020
Unprompted review
Rated 5 out of 5 stars

Really happy with my purchases

Really happy with my 11-12cm natural sponge, perfect for my showers! Also love the grain and look of my olive boat soap dishes. All posted really swiftly, thank you.

18 May 2020
Unprompted review
Rated 5 out of 5 stars

Must have bath products!!

I first heard of this brand in TKMax and feel in love with their bath salts, every since then I’ve only every used these bath salts and now they bath bombs, just amazing 🤩

11 May 2020
Unprompted review

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