EcoReflect Windows Direct  Reviews 145

Had my window fitted good price am very pleased with them they clean up any mess that they made very happy customer.

Peter arrived on time, he was very respectful and professional. While he was repairing our garden door, he always made sure to not to let our cats out. I will definitely use his company in the future when I need them. Sandor

Beautifully installed windows, fast and reliable service. Everyone within the company was very helpful, frindly and professional! You guys are the best!!!! Thank you!

Fantastic service from start to finish. The team was professional, friendly, and really knowledgeable. The windows were fitted perfectly and everything was left clean and tidy afterwards. The job was completed on time. I’m really pleased with the results and would highly recommend this company to anyone looking for high-quality window fitting.

The team in Ecoreflect are very professional and polite...they covered all areas with dust sheets, and cleaned after the job was done..beautiful job and first class product...
Thank you very much everything...

Had a 2 doors and 4 windows changed and I'm very happy with the result.Old house so wasn't easy to install new modern windows,involved some modifications but Peter if i remember well his name was very professional and made a really good job.Very happy,fully recommend them!

I am very satisfied with Peter’s work replacing our old windows and doors. He carried out the job with great precision and delivered a truly perfect result. Peter was exceptionally polite, professional, and clearly very knowledgeable. I highly recommend both Peter and the company to anyone looking for high-quality workmanship.

We are extremely pleased with the work Peter did while replacing our old windows and doors. His attention to detail and craftsmanship were outstanding, and everything was completed to a very high standard. Peter was courteous, reliable, and very professional throughout the entire process. I would gladly recommend both him and the company to others.

Great experience! Had 3 windows fitted, done a beautiful clean job...the fitters was great and helpful...I would recommend them to everyone who looking for the easy and professional window company...

Reliable and outstanding job they do! Fair price also! I am happy with their job top to bottom and i highly recommend it.

Had excellent knowledge about the different services provided and listened to our needs to best advise on solutions!

We recently had new windows and doors installed, and we’re very pleased with the results. The installation was done professionally, efficiently, and with great attention to detail. Everything was left clean and tidy, and the quality of the workmanship is excellent. Highly recommended.

Great experience, had all 9 windows fitted in 1 day and done a brilliant job. Lukas and Liam was great and would recommend the them to all the family who want to get the windows done

They are super clean and professional. Definitely recommend them

AVOID AT ALL COST, THEY ARE SCAMMERS! They use high pressure sales techniques, refusing to leave my house without an order. After a deposit was paid we could not get in contact with them, they did not return calls or reply to emails and text. Eventually got my money back from the credit card company.

We had the pleasure of our windows being fitted by Lee and Craig. These guys were so professional. They ensured our items in our property was covered. The job was meant to take two days but they completed it in one day. Theses two chaps were very friendly, warming and full of life with amazing humor! I would 100% use them again.

The most arrogant sales person I have ever spoken with and i have 20yrs experience dealing with suppliers.
I was a sales lead and she hung up after being extremely rude over the phone.

I am posting this review after a very long and exhausting experience. I previously left a negative review about Homestyle Windows but removed it at the direct request of one of their directors, who assured me the company would resolve all outstanding issues properly. I regret doing so, as the problems have continued and escalated.

For context, the initial installation over six months ago was fundamentally defective. Windows were installed with dust and debris trapped inside the triple-glazed units, poor silicone finishing, mismatched components, and a bifold door that did not even close properly. These issues were acknowledged and documented and were so extensive that Homestyle eventually agreed a full replacement of the windows and frames was required.

After months of delays, a replacement installation was finally scheduled. The new installation team of four were excellent—professional, careful, and clearly working to much higher standards than the original team. Unfortunately, once again the failure came from the manufacturing side. When the protective film was removed from the newly supplied frames, the paint peeled off with it, exposing unprimed PVC underneath. This showed that the frames had been supplied with inadequate surface preparation and only a thin coat of paint. The installers immediately acknowledged this and advised that the factory would need to send replacement profiles for them to return and complete the job.

That was almost two months ago. Since then, there has been complete silence. No replies to emails, no returned calls, no updates. The installation has been left unfinished, with securing trims not fully snapped in, no silicone applied, and final finishing not completed. The property has effectively been left in a temporary and unresolved state.

What makes this situation even more concerning is that Homestyle Windows has since ceased trading and appears to have re-emerged under the name EcoReflect Windows Direct. From a customer perspective, this looks like a reputational reset following poor service and negative reviews. I cannot prove whether the same factory, management, or practices are being used, but given my experience, the lack of resolution, and the pattern of behaviour, I would strongly urge anyone considering EcoReflect Windows Direct to proceed with extreme caution.

My experience shows a consistent pattern:
• polite and persuasive sales staff
• occasionally very good installers
• but serious manufacturing defects, poor quality control, and management that makes promises and then disengages when accountability and cost arise

Based on everything I’ve experienced, I would strongly advise potential customers to avoid this company and any rebranded successor. The risk of being left with defective products, incomplete installations, and no communication is simply too high.

The team in Ecoreflect are very professional , polite and the servers were very good. Before starting the job, they covered impacted areas with dust sheets and cleared and cleaned after the job was done. Thank you guys.